Care Coordinator
2 weeks ago
Are you a dynamic Care Coordinator with solid planning, rostering and problem solving experience with a flexible, enthusiastic and can-do attitude?
Within the branch you will be assisting and supporting the team in ensuring that key business and compliance targets are met. Within this role you will strive to delivering a high standard of accuracy in Rota management, Quality monitoring as well as have the opportunity to remain ’Hands on’.
Key duties will include:
- Allocating care workers with the right skills and experience to deliver the best quality care and support to each customer.
- Organise Care Workers rota’s to minimise changes to the service and travel between customer homes.
- Responding efficiently to day to day changes in the care and support packages.
- Implementation and monitoring of all relevant aspects of the Electronic Call Monitoring System.
- To ensure that all customers are correctly allocated on colleague and call times reflect the care package. To advise Field Care Supervisors of new care packages and ensure that care plans are completed within agreed timescales.
- Establish strong working relationships with all key stakeholders, including commissioning teams, Safeguarding Teams, social workers, procurement, District Nurses, OT’s and PT’s.
- To bid for new care packages and work closely with the branch recruiter to ensure that new care packages have the required staff cover. **Identify trends to predict future requirements**:
- Ensure all career receive comprehensive schedule information
- To achieve targets, KPI’s and objectives set by the Registered Manager. On call duties as arranged locally **To be conversant with the Care Standards Act 2014 and legislation governing the service and other regulations concerning the provision of domiciliary care.**
- To be familiar with the Company’s obligation under the Health and Safety at Work Act 1974 and other Health and Safety Regulations detailed in the company’s Health & Safety Policies. We are looking for**:Previous coordination experience is desirable**:
- Experience of customer care/handling complaints/problem solving.
- Ability to work as part of a team as well as be self-motivated
- Excellent communication skills, both written and verbal.
- Very good interpersonal skills.
- Ability to manage difficult situations calmly and effectively. Excellent organisational skills Ability to lead and motivate staff. **Driving license (Desirable)**
- Knowledge of Care Quality Standards of Care,
- Knowledge of, and commitment to, person centred approaches to care.
- Knowledge of IT systems - Microsoft office: Word, Excel, Outlook etc
- What we offer in return:
- A competitive salary
- 28 days annual leave
- Employee Assistance Programme
- Work Place Pension
- To work within a business with significant growth
- Supportive working environment with ongoing learning and development opportunities.
Pay: £21,500.00-£24,076.62 per year
**Benefits**:
- Company pension
- On-site parking
- Referral programme
Schedule:
- Monday to Friday
- Weekend availability
Supplemental pay types:
- Performance bonus
Work Location: In person
Reference ID: COORD 02
-
Care Coordinator
4 weeks ago
Birmingham, United Kingdom Upkeep Care Full timeAre you a caring, personable, and professional individual who can empower and lead our clients Learning disabilities service? **Do you have passion for what you do, are a strong communicator and have excellent problem-solving skills?** **Our client is looking to recruit a Care Coordinator to manage an established care & support service for adults with...
-
Care Coordinator
4 weeks ago
Birmingham, United Kingdom Helping Hands Home Care Full timeLocation: Birmingham **The Role**: Since 1989, we’ve supported adults of all ages to maintain their independence and stay in the place they know and love. Because, life is better at home. Helping Hands is the nation’s most widely rated home care provider and the only one to be endorsed as a Centre of Excellence by Skills for Care. We have over 150...
-
Care Coordinator
4 weeks ago
Birmingham, United Kingdom Nexus Care Services Full time**_Responsibilities: _** - Manage and prepare carer’s availability and rotas on a daily and weekly basis. - Manage our client’s requirements, preferences, and call times on a daily and weekly basis. - Communicate effectively with our carers daily via phone ensuring ‘check in chats’ is completed. - Work closely with the care manager on any concerns,...
-
Care Coordinator
4 weeks ago
Birmingham, United Kingdom Sherwood House Medical Practice Full time**Sherwood House Medical Practice** **Specialists in Family Health Care** **Job Title: Care Coordinator** **Hours: As defined in contract** **Responsible to: GP Partners** **Accountable to: GP Partners** **Job summary**:This role involves supporting patients through various stages of treatment pathways. The Care Coordinator will work closely with GPs...
-
Care Coordinator
7 days ago
Birmingham, United Kingdom Carekind Full timeOnce in post, the successfully appointed individual will work alongside the Registered Manager to assist with the day to day running of the operational side of this quality led care being fully supported by working in close collaboration with a very stable and collaborative care and office team. What the role will involves: - Assist with the ongoing...
-
Care Co-ordinator
4 weeks ago
Birmingham, United Kingdom Proline Care Full timeProline Care provide high quality support staff enabling people to live within their own homes, making their own choices, in their own community. We are a well-established domiciliary care agency, based in Birmingham City Centre. The role of Care Coordinator is a key role in the company that will require the individual to work alongside the senior Managers...
-
Activities Coordinator
1 day ago
Birmingham, United Kingdom Willowbrook Care Home Full timeWillowbrook Care Home is looking to recruit an Activities Coordinator. As Activities Coordinator, you will work closely with the Home Manager to plan and implement activities appropriate to the residents needs and requests. Activities Coordinator Contract £11.44 per hour, contracted to 30-hours per week 5.6 weeks annual leave (Based on a full-time...
-
Activities Coordinator
2 days ago
Birmingham, United Kingdom Willowbrook Care Home Full timeWillowbrook Care Home is looking to recruit an Activities Coordinator. As Activities Coordinator, you will work closely with the Home Manager to plan and implement activities appropriate to the residents needs and requests. Activities Coordinator Contract £11.44 per hour, contracted to 30-hours per week 5.6 weeks annual leave (Based on a full-time...
-
Activities Coordinator
1 day ago
Birmingham, United Kingdom Willowbrook Care Home Full timeWillowbrook Care Home is looking to recruit an Activities Coordinator. As Activities Coordinator, you will work closely with the Home Manager to plan and implement activities appropriate to the residents needs and requests. Activities Coordinator Contract £11.44 per hour, contracted to 30-hours per week 5.6 weeks annual leave (Based on a full-time...
-
Activities Coordinator
2 days ago
Birmingham, United Kingdom Willowbrook Care Home Full timeWillowbrook Care Home is looking to recruit an Activities Coordinator.As Activities Coordinator, you will work closely with the Home Manager to plan and implement activities appropriate to the residents needs and requests.Activities Coordinator Contract £11.44 per hour, contracted to 30-hours per week 5.6 weeks annual leave (Based on a full-time contract)...
-
Care Coordinator
3 days ago
Birmingham, United Kingdom Harborne Medical Full time**Main Responsibilities**: 1. Health Promotion Coordinate the practice annual health promotion programme, focussing on national and local campaigns and priorities. Ensure the programme is circulated across the practice, on the website, with the PPG, etc. and all necessary resources made available. Work closely with other Coordinators in particular, to...
-
Activities Coordinator
2 days ago
Birmingham, United Kingdom Willowbrook Care Home Full timeWillowbrook Care Home is looking to recruit an Activities Coordinator.Increase your chances of reaching the interview stage by reading the complete job description and applying promptly.As Activities Coordinator, you will work closely with the Home Manager to plan and implement activities appropriate to the residents needs and requests.Activities Coordinator...
-
Care Coordinator
5 hours ago
Birmingham, United Kingdom ICARE LIVING LIMITED Full timeJoin ICARE Living - Empowering Exceptional Care **Position**: Experienced Complex Care Coordinator **Salary**: £27,000 per annum + Mileage Reimbursement at £0.25 per mile + New Business Bonus Scheme Are You Ready for a Rewarding Challenge in Complex Care? If you are flexible, outgoing, and skilled at juggling priorities, we have an exciting role for...
-
Care Coordinator
4 days ago
Birmingham, United Kingdom ICARE LIVING LIMITED Full time**Job Title: Experienced Complex Care Coordinator** **Job Summary**: - **Are you flexible, outgoing, and skilled at juggling priorities? **_If so, we have an exciting role for you. We are seeking dynamic individuals to support the delivery of excellent quality complex clinical care to adults and children in the community. As a Complex Care Coordinator, you...
-
Care Coordinator
1 day ago
Birmingham, United Kingdom ICARE LIVING LIMITED Full time*Job Title: Experienced Complex Care Coordinator* *Job Summary:* _*Are you flexible, outgoing, and skilled at juggling priorities? *_If so, we have an exciting role for you. We are seeking dynamic individuals to support the delivery of excellent quality complex clinical care to adults and children in the community. As a Complex Care Coordinator, you will...
-
Care Coordinator
1 day ago
Birmingham, United Kingdom ICARE LIVING LIMITED Full time*Job Title: Experienced Complex Care Coordinator* *Job Summary:* _*Are you flexible, outgoing, and skilled at juggling priorities? *_If so, we have an exciting role for you. We are seeking dynamic individuals to support the delivery of excellent quality complex clinical care to adults and children in the community. As a Complex Care Coordinator, you will...
-
Care Coordinator
2 days ago
Birmingham, United Kingdom ICARE LIVING LIMITED Full time*Job Title: Experienced Complex Care Coordinator**Job Summary:*_*Are you flexible, outgoing, and skilled at juggling priorities? *_If so, we have an exciting role for you. We are seeking dynamic individuals to support the delivery of excellent quality complex clinical care to adults and children in the community. As a Complex Care Coordinator, you will be...
-
Customer Care Coordinator
8 hours ago
Birmingham, United Kingdom Edge Careers Full timeCustomer Care Coordinator - Residential My client is looking to recruit two customer care coordinators. As part of the aftercare team you will be responsible for multiple projects throughout the defects liability period, and liaise between, the customer care team, customer, and contractor. Duties include: Ensure all calls received into the department are...
-
Care Coordinator
4 weeks ago
Birmingham, United Kingdom Mandnhealthcare Full timeLocation: M&N HEALTHCARE SUITE 4, AVEBURY HOUSE, 55 NEWHALL STREET BIRMINGHAM WEST MIDLANDS B3 3RB / Birmingham Job Type: Permanent Job Description Main function of the job: (Note: In addition to these functions employees are required to carry out such duties as may reasonably be required for the proper performance of their role). To maintain Care...
-
Customer Care Coordinator
18 hours ago
Birmingham, United Kingdom Edge Careers Full timeCustomer Care Coordinator - ResidentialMy client is looking to recruit two customer care coordinators. As part of the aftercare team you will be responsible for multiple projects throughout the defects liability period, and liaise between, the customer care team, customer, and contractor.Duties include:Ensure all calls received into the department are...