Information Desk Volunteer

3 months ago


Preston, United Kingdom Lancashire Teaching Hospitals NHS Foundation Trust Full time

Join Our Team at the Hospital Information Desk

Do you have a cheery personality and a passion for helping others? We're seeking enthusiastic volunteers to assist patients and visitors at the Royal Preston Hospital Information Desk.

As a volunteer, you'll provide clear and concise directions, ensuring that everyone finds their way easily around our bustling hospital. Your friendly assistance will help create a welcoming and positive experience for all.

The Royal Preston Hospital can seem a bit daunting at first, but with your help, we can make each visit smooth and stress-free. If you enjoy making a difference and have a knack for putting smiles on faces, we’d love to have you on our team.

Join us and be the friendly face that guides our visitors and patients to where they need to go

To provide patients and visitors at the Information Desk with a warm welcome to the Hospital and ensure they receive the help they need/ require. Your role is to improve people’s overall experience of the hospital

MAIN TASKS
- To greet patients as they approach the information desk and provide guidance
- Check patients appointment letters/ forms in order to provide the correct guidance.
- Locate wheelchairs for patients as required
- Escort patients to appropriate waiting area for the clinic/ department
- To be aware of any specific support that patients/ visitors might need i.e. deaf, blind, inability to walk far etc.

We have 250 fantastic volunteers working hard to support the services that we deliver to our patients. As a Trust, we help look after 370,000 people in our local area & give specialist care to 1.5 million people across Lancashire & Cumbria.

Volunteering with us gives you the knowledge and sense of pride that every activity you do genuinely does make a difference to support our patients & staff, ensuring we keep thriving & delivering outstanding healthcare right across our local towns.

You’ll have access to varied development opportunities, learn new skills, meet fab people & do things you’d never have done. You’ll learn about working in a hospital, interacting with people from all different roles to build skills.

You’ll make an impact, be challenged to think differently, be bold & help innovate to keep improving things. Everything we do centres around patient care and enhancing their experience which means our volunteers are pivotal and something really to be proud of.

If you are interested in volunteering in this role, please see Job profile.



  • Preston, Lancashire, United Kingdom Lancashire Volunteer Partnership Full time

    Job DescriptionLancashire Volunteer Partnership is seeking a dedicated and enthusiastic individual to support library activities for children. As a key member of our team, you will play a vital role in helping us deliver engaging and inclusive programs for young people.Key ResponsibilitiesAssist with the setup and facilitation of children's activities,...


  • Preston, Lancashire, United Kingdom Lancashire Volunteer Partnership Full time

    Job DescriptionLancashire Volunteer Partnership is seeking a dedicated and enthusiastic individual to support library activities for children. As a key member of our team, you will play a vital role in helping us deliver engaging and inclusive programs for young people.Key ResponsibilitiesAssist with the setup and facilitation of children's activities,...


  • Preston, Lancashire, United Kingdom Lancashire Volunteer Partnership Full time

    Supporting Library Activities for ChildrenLancashire Volunteer Partnership is committed to providing a safe and welcoming environment for children and young people. We are seeking volunteers to assist with library activities, helping to create a positive and engaging experience for our young visitors.As a volunteer, you will have the opportunity to work with...


  • Preston, Lancashire, United Kingdom Lancashire Volunteer Partnership Full time

    Supporting Library Activities for ChildrenLancashire Volunteer Partnership is committed to providing a safe and welcoming environment for children and young people. We are seeking volunteers to assist with library activities, helping to create a positive and engaging experience for our young visitors.As a volunteer, you will have the opportunity to work with...


  • Preston, United Kingdom dnata Full time

    dnata Travel Group, part of the Emirates Group, includes the brands of Gold Medal, Netflights, Travelbag and Travel Republic. We are now recruiting for a 2nd Line IT Service Desk Analyst to join our onsite IT Service Operations team based in Leyland (Lancashire). In this role, you’ll provide second level desktop support, ensuring the stable operation of...


  • Preston, United Kingdom Lancashire Teaching Hospitals NHS Foundation Trust Full time

    As a Radiotherapy Support Volunteer, you will play a crucial role in providing comfort, support, and information to patients attending their appointments. Your presence will help create a welcoming atmosphere and alleviate any anxiety or concerns they may have about their treatment. By engaging with patients, you will enhance their overall experience and...

  • Volunteer Visitor

    3 months ago


    Preston, United Kingdom SSAFA Full time

    This role covers Preston and surrounding areas. Would you like to support people who have served in the Armed Forces? You don’t need a military background, just patience, and an ability to get on with people from different backgrounds and age groups. If so, this could be the role for you. **What is a Visitor?** SSAFA Visitors provide support to isolated...

  • Volunteer Visitor

    3 months ago


    Preston, United Kingdom SSAFA Full time

    This role covers Preston and surrounding areas. Would you like to support people who have served in the Armed Forces? You don’t need a military background, just patience, and an ability to get on with people from different backgrounds and age groups. If so, this could be the role for you. **What is a Visitor?** SSAFA Visitors provide support to isolated...

  • Volunteer Caseworker

    4 months ago


    Preston, United Kingdom SSAFA Full time

    This role covers Preston and surrounding areas. Would you like to support people who have served in the Armed Forces? You just need the ability to listen, strong IT skills and good written and spoken English. If you think this could be the role for you, we’d love to hear from you. **What is a Caseworker?** Caseworkers visit clients to work out what type...


  • Preston, United Kingdom Preston Youth Zone Full time

    About the RoleWe are seeking a highly motivated and experienced Volunteer Coordinator to join our team at Preston Youth Zone. As a key member of our operations team, you will play a vital role in developing and implementing a comprehensive volunteer program that supports the delivery of our services.Your primary objective will be to establish a robust...


  • Preston, United Kingdom Preston Youth Zone Full time

    About the RoleWe are seeking a highly motivated and experienced Volunteer Coordinator to join our team at Preston Youth Zone. As a key member of our operations team, you will play a vital role in developing and implementing a comprehensive volunteer program that supports the delivery of our services.Your primary objective will be to establish a robust...


  • Preston, United Kingdom SSAFA Full time

    This role covers Preston and surrounding areas. Could you help to raise vital funds for SSAFA in your local area? You don’t need a military background, just the ability to get on with all kinds of people and some occasional free time. **What is a Branch Fundraiser?** As part of a local team, our fundraisers represent SSAFA at events, and in public. The...


  • Preston, United Kingdom Lancashire Teaching Hospitals NHS Foundation Trust Full time

    The Discharge Lounge is a crucial part of the patient journey, and creating a warm and supportive atmosphere there can make a significant difference for patients and their families. Engaging in friendly conversations and offering reassurance can help alleviate any anxieties they may have about leaving the hospital and transitioning back to their home or...


  • Preston, United Kingdom Lancashire Teaching Hospitals Full time

    Job overview Are you ready to turn your passion for radio into a force for good in your community? Join us at Preston Hospital Radio where we're not just broadcasting, we are building connections! Whether you're a seasoned pro or just starting out, if you believe in the power of radio to uplift spirits and bring people together, we want you on our...

  • Charity Shop Volunteer

    4 months ago


    Preston, United Kingdom Age UK Full time

    **About us** Age UK is the country's leading charity dedicated to helping everyone make the most of later life. The over-60s is the fastest-growing group in society and there are more of us than ever before. Ageing is not an illness, but it can be challenging. At Age UK we provide services and support at a national and local level to inspire, enable and...


  • Preston, United Kingdom Lancashire Teaching Hospitals NHS Foundation Trust Full time

    **Volunteer Opportunity**: Enhance the Experience of Dementia Patients Are you compassionate, dedicated, and want to make a difference? Join our team and make a significant impact on the lives of dementia patients. Your empathy and commitment will enhance the experience for both patients and staff, making everyone feel valued, supported, and respected....


  • Preston, United Kingdom SSAFA Full time

    This role covers Preston and surrounding areas. Volunteers will be supported by the Lancashire Branch. Could you help to raise vital funds for SSAFA in your local area? You don’t need a military background, just the ability to get on with all kinds of people, some basic I.T skills and good written and spoken English. If you already have some fundraising...


  • Preston, United Kingdom SSAFA Full time

    This role covers Preston and surrounding areas. Could you help to raise vital funds for SSAFA in your local area? You don’t need a military background, just the ability to get on with all kinds of people, some basic I.T skills and good written and spoken English. If you already have some fundraising experience that would be great too but it’s not...


  • Preston, United Kingdom Lancashire Teaching Hospitals Full time

    Job overview Are you compassionate and love working with babies? Join us as a Volunteer Baby Cuddler in our Neonatal Intensive Care Unit, where you'll provide crucial one-on-one support to infants and their families in the hospital. Research shows that human contact is vital for a baby's early development, especially for those with serious health...


  • Preston, United Kingdom SSAFA Full time

    This role covers Preston and surrounding areas. Could you help to raise vital funds for SSAFA in your local area? You don’t need a military background, just the ability to get on with all kinds of people, some basic I.T skills and good written and spoken English. If you already have some fundraising experience that would be great too but it’s not...