Administrative Lead

3 months ago

Middlesbrough, United Kingdom Happy Little Sunbeams Day Nursery Ltd Full time

**Job Description - L3 Business Administrator (Nursery)**

**Purpose**

To provide administrative support to a wonderful, warm and loving Nursery Setting.

To play a crucial part in its development ensuring that we deliver an educational programme that allows us to maximise the potential of every child.

You will support the Deputy Manager to organise a full, varied and exciting programme of extra-curricular activities for children of all ages.

**Typical Duties will include**:

- Meet and greet all parents/carers and children upon arrival at the nursery and provide any assistance required. e.g. storing pushchairs, issuing information on events and key dates.
- Answer incoming calls to the nursery and ensure an excellent level of customer service is offered at all times.
- Support with administrative duties in relation to recruitment and HR, monitoring budgets, expenditure and controllable costs with an aim to reduce spend where possible.
- Add payments, information and updates to nursery specific systems, invoicing etc.
- Ensure children’s files contain up to date information, are updated regularly.
- Monitor staff and visitors signing in and our processes and ensure adherence to the mobile phone policy.
- Ensure that the Company’s policies and procedures are followed. All administrative duties in relation to the marketing and promotion of the nursery.
- Monitor and pass over all parent issues and complaints and accidents to Nursery Manager to ensure that remedial action is taken immediately.

**Essential Criteria**

A relevant business administrator qualification for the role NVQ 2/3, GCSEs C or above/ Function Skills Level 2 in English and Maths. Experience of administration in an office environment, customer care skills and some experience of the financial elements of a business. Knowledge and understanding of the importance of confidentiality, honesty and integrity ICT Skills and an understanding of Safeguarding and GDPR.

**Desirable Criteria**

Experience of working in a school or nursery

Experience in safer recruitment and staffing

**Job Types**: Full-time, Part-time

**Benefits**:

- Company pension
- Free parking
- On-site parking

Schedule:

- Monday to Friday

**Education**:

- A-Level or equivalent (preferred)

Work Location: In person

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