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Administrative Lead for Medical Office Operations

2 months ago

Middlesbrough, Middlesbrough, United Kingdom Northoftyne CA Full time

**About the Role**

We are seeking a highly motivated and experienced professional to join our team as an Administrative Lead for Medical Office Operations at Northoftyne CA. As a key member of our team, you will play a crucial role in supporting the delivery of our services related to substance use and homelessness.

**Key Responsibilities**

  • Collaborate with commissioned specialist service providers, key stakeholders, and service users to contribute to the design and delivery of pathways related to substance use and homelessness.
  • Carry a reduced caseload of clients that require a high level of support or expertise to help them achieve their desired goals.
  • Support the Team Manager in providing guidance and supervising staff, and work closely alongside the Quality and Development Lead in relation to training and development.
  • Develop and maintain effective relationships with internal and external stakeholders to ensure the smooth delivery of services.
  • Contribute to the development and implementation of policies and procedures to ensure the highest standards of service delivery.

**Requirements**

  • Excellent communication and interpersonal skills, both verbal and written.
  • The ability to build rapport with others easily and maintain professional boundaries.
  • Resilient and flexible to change, with an ability to manage a high workload, conflicting priorities, and pressure.
  • A commitment to continuous professional development.
  • Proven capability to motivate other providers and teams to adopt new ways of working.

**What We Offer**

  • Training and extensive opportunities to continue your professional development.
  • Employee discounts.
  • Generous annual leave entitlement.
  • A great pension scheme.

**Note**

This role is subject to an enhanced Disclosure and Barring Service (DBS) check.