Office Admin

1 week ago

Nottingham, United Kingdom Miller Freeman and Sons (Nottm) Ltd Full time

We are looking to appoint a highly motivated, efficient and friendly Person to form part of our team as an **Office Administrator and Works Coordinator**.

The role:
The Administrators role is to work within a busy environment answering calls, planning and booking our engineer’s diaries, ordering parts and other admin tasks as and when required.

Duties to include:

- Scheduling appointments, processing requests for today and the future.
- Prioritise urgent breakdown enquiries for on the day visits
- Liaising with suppliers, hire companies and subcontractors and prioritising workload accordingly.
- Invoicing customers
- Registering appliances for warranty
- Keeping up to date with sending customer review request’s
- Administration duties to support our office team.
- Always providing a high-quality customer service

Essential
- You’ll be goal oriented and care about delivering quick results, tackling problems head on, and making well rationalised decisions.
- You’re familiar with scheduling, routing platforms and ways of working.
- You are a self-starter, independent and innovative.
- You’re hard-working and thrive off providing excellent service for your customers.
- You have the required soft skills for speaking to customers in a clear and engaging manner with excellent verbal and written communication.
- You have strong decision-making skills with the ability to multitask and work well under pressure.
- Good team player

Desirable
- Good knowledge of the local geographical area
- 1 year minimum experience in a similar environment or have proven transferable skills

We are a Construction Company, based in Daybrook Nottingham. This role will predominantly be for our Plumbing & Heating department.

**Benefits**:

- Company pension

Schedule
- Monday to Friday
- No weekends

Education
- GCSE or equivalent (required)

Work location
- One location

**Salary**: £23,000.00-£26,000.00 per year

Schedule:

- Day shift
- Monday to Friday

Ability to commute/relocate:

- Nottingham: reliably commute or plan to relocate before starting work (required)

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Customer service: 1 year (preferred)
- Administrative experience: 1 year (preferred)

**Language**:

- English (required)

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person

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