Freedom of Information Support Officer

3 weeks ago


Trafford Park, United Kingdom Reed Talent Solutions Full time

We are working with a Trafford Council to find a Freedom of Information Support Officer on a temporary basis.

Length of role: Initial 2 months

PAYE rate: £14.60 per hour.

**The team**:
The Integrated Customer Engagement Team (which is the hub of Customer Feedback within both the Directorates of Adults and Children’s Services) requires a Freedom of Information Officer to support the facilitation of Freedom of Information and Subject AccessRequests relating to Social Care and Education Services.

**The role:**
- Your role will be to ensure that the statutory requirements of Freedom of Information are fulfilled for Adults and Children’s Social Care and Education Services.
- You will also facilitate Subject Access Requests for Adult Social Care.
- You will be the main point of contact for managers and staff who are seeking guidance and advice on the, Freedom of Information requests and Subject Access Requests for these service areas.
- You will also be required to provide business support for the ICE Team’s equality work and complaints handling.

**Experiences required**:

- You will be experienced in both working as part of a team and working with wider services.
- The successful applicant will have the ability to prioritise effectively and meet tight statutory deadlines.
- You will possess an enthusiastic, motivated approach to working with customers, colleagues and have the ability to resolve problems as and when they arise.



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