Head of Retail
6 months ago
Job Introduction
Card Factory is the UK’s leading specialist retailer of greetings cards and gifts with over one thousand stores across the UK and Ireland. In 2020 we launched our exciting 5-year business strategy including our vision of becoming a true Omni-channel retailer.
We are looking for someone equally enthusiastic about celebrations as we are to join us as a Head of Retail covering southern territories for the UK.
**About the Role**
As a Head of Retail, you’ll lead a team of Regional Managers to deliver the strategic, commercial, and operational plan and sales for your division. With a focus on customer service, delivering results on plan and in the budget, you’ll also be a role model for our leadership behaviours and Company values.
As Head of Retail you’ll oversee 300-400 stores, with a team of around 2,000 colleagues.
Main Responsibilities
- Delivering commercial growth within the division’s existing store estate, with a focus on customer experience and colleague development;
- Contribute to the formulation of the retail strategy, and lead the team to operationalise this consistently across the business;
- Coach, motivate, and engage a large sales team to deliver the operational plan;
- Proactively manage talent, creating a high performance and development culture;
- Accountable for full audit compliance across the division, including H&S, loss prevention, people and pay.
- Experience working as a senior leader in a large or multi-site omnichannel retailer is essential
- Ability to influence colleagues and work collaboratively
- Excellent written and verbal communication skills
- Strong commercial and analytical skills
- Customer-focused approach
- An engaging, motivating, and inspiring leader, who coaches colleagues to reach full potential
About The Company
Card Factory is the UK’s leading specialist retailer of greeting cards, dressings, and gifts with over one thousand stores across the UK and Ireland. In 2020 we launched our exciting 5-year business strategy including our vision of becoming a true Omni-channel retailer. This strategy sees significant investment into our colleagues across the business creating multiple opportunities to join a fast-paced environment and be part of our exciting journey.
In return, we offer a wide range of benefits to support your physical, mental, and financial well-being.
**Benefits**
- 25% Card Factory colleague discount in-store and online
- Save As You Earn scheme
- Financial Wellbeing Support
- Financial Education Tools
- Salary Advance
- Seasonal incentive schemes
- Retail Management Apprenticeship Programmes with local providers with access to a virtual internal network for learning together
- Discounted gym membership and mobile phone contracts
- Discounts across 100’s of UK retailers
- Employee Assistance Programme - access to tools to support mental, physical, and financial wellbeing
- Enhanced Family leave
No agencies, please.
-
Retail Systems
23 hours ago
Watford, United Kingdom Rontec Roadside Retail Ltd Full timeAn exciting opportunity has arisen for an analytical and data driven **Retail System and Support Administrator** to join our company based in our Head Office in Watford. **Rontec** is one of the fastest growing Independent Forecourt Retailers in the UK, with over 260 sites and with over 50 years of experience, growth and exceptional performance behind us,...
-
Retail Team Member
1 week ago
Watford, Hertfordshire, United Kingdom KURT GEIGER Full timeJob DescriptionWe are seeking a highly skilled Part Time Head to join our retail team. As a Part Time Head, you will be responsible for ensuring the customer service is of the highest standards at all times. You will handle all stock effectively and ensure back of house standards are maintained.Main ResponsibilitiesEnsure the customer service is of the...
-
Retail Head Office
7 hours ago
Watford, United Kingdom Tate Full timeA very well-known luxury retail head office based in Watford is seeking numerous temporary staff to assist the production team with up and coming photo shoots **This is to start ASAP and will be going on for 2-3 weeks depending on work levels, so all applicants must be available immediately and can get to Watford city centre easily.** The role will be...
-
Retail Career Ambassador
2 weeks ago
Watford, Hertfordshire, United Kingdom WATCHES OF SWITZERLAND Full timeJob DescriptionWe are looking for a highly motivated and experienced Retail Career Ambassador to join our team at Watches of Switzerland Group. This is an exciting opportunity for a driven individual to grow and develop their career in luxury retail.About the RoleAs a Retail Career Ambassador, you will be responsible for building strong relationships with...
-
Retail Technology Strategist
1 week ago
Watford, Hertfordshire, United Kingdom Cooper Lomaz Full timeWe are looking for a talented Retail Technology Strategist to join our global leader in enterprise retail software. In this role, you will lead complex sales campaigns and develop market strategies to generate new business opportunities.About the CompanyOur client is an innovative software company specialising in Enterprise and SaaS solutions for mid to...
-
Retail Assistant
7 months ago
Watford, United Kingdom World of Sweets Full timeWe are Hancocks Cash & Carry; part of the World of Sweets Group. Hancocks are the country’s leading trade only cash & carry. With 14 stores dotted around the UK, we sell thousands of sweet related products and have been in the marketplace for over 60 years. We pride ourselves on providing our customers with a great shopping experience. We are looking to...
-
Insurance Portfolio Manager
2 weeks ago
Watford, Hertfordshire, United Kingdom RONTEC Roadside Retail Limited. Full timeWe are seeking a highly skilled and detail-oriented Insurance Analyst to join our team at Rontec Roadside Retail Limited.Company OverviewRontec is a leading player in the UK forecourt industry, operating over 267 petrol stations across England and Wales.This role will be based in our Head Office in Watford, five days a week.
-
Retail Inventory Specialist
1 month ago
Watford, Hertfordshire, United Kingdom Warner Bros. Discovery Full timeResponsibilitiesCoordinate with warehouse and ecommerce teams to resolve issues related to purchase orders, out-of-stocks, delivery issues, supplier performance, and merchandising actions.Partner with global Tours & Retail teams to explore growth opportunities.Work closely with the head of department and WB logistics to maintain freight forwarder...
-
Retail Experience Manager
2 weeks ago
Watford, Hertfordshire, United Kingdom Paddy Power Full timeCompensation: £11.90/hour (competitive industry rate)We are seeking a highly motivated and customer-focused individual to join our team as a Retail Experience Manager. In this role, you will be responsible for delivering exceptional customer service, promoting retail products and services, and maintaining a high level of shop presentation standards.Key...
-
Category Retail Manager
1 month ago
Watford, Hertfordshire, United Kingdom Chartered Institute of Procurement and Supply (CIPS) Full timeJob DescriptionWe are looking for a Category Retail Manager to join our team in Watford. As a key member of our sales team, you will be responsible for managing category retail across a range of top brands. This includes working closely with our clients to deliver exceptional results.Key Responsibilities:Manage category retail across top brandsWork closely...
-
Customer Service Team Lead
2 weeks ago
Watford, Hertfordshire, United Kingdom Paddy Power Full timeCompetitive Compensation Package: £11.90/hour (rate includes salary increases and bonuses)Paddy Power is seeking a skilled and enthusiastic individual to fill the role of Customer Service Team Lead – Retail. As a key member of our team, you will be responsible for providing exceptional customer service, driving sales growth, and maintaining shop...
-
Insurance Claims Specialist
1 month ago
Watford, Hertfordshire, United Kingdom Rontec Roadside Retail Ltd Full timeWe are seeking a highly motivated and detail-oriented Risk Management Professional to join our team at Rontec Roadside Retail Ltd on a fixed-term contract. This role is crucial in supporting our operations and ensuring the smooth processing of insurance claims and policies.Rontec is one of the leading players in the UK forecourt industry, operating more than...
-
Retail Aftersales Service Manager
3 days ago
Watford, Hertfordshire, United Kingdom Institute of the Motor Industry. limited Full timeAftersales Manager - Drive Success in Automotive RetailWe are seeking an experienced Aftersales Manager to join our client's team in Southampton. This is an exciting opportunity for someone who wants to take their career to the next level in a dynamic and rewarding industry.About the Job:The successful candidate will be responsible for managing the...
-
Retail Merchandising Specialist
1 month ago
Watford, Hertfordshire, United Kingdom Chartered Institute of Procurement and Supply (CIPS) Full timeRole OverviewWe are seeking a highly skilled Retail Merchandising Specialist to join our team in Watford. This part-time role offers an exciting opportunity to work with top brands in the grocery, convenience, and high street locations.About the Role:In this position, you will be responsible for providing exceptional merchandising services to customers...
-
Head of Content
3 weeks ago
Watford, United Kingdom CV-Library Full timeJob Title: Head of Content and EventsLocation: Hertford, HertfordshireSalary: £60,000Benefits:- Competitive salary and benefits package- Opportunities for professional growth and development- A collaborative and inclusive company culture- The chance to be part of an innovative team shaping the future of technologyCooper Lomaz is recruiting on behalf of a...
-
Assistant Buyer
2 weeks ago
Watford, United Kingdom Zachary Daniels Recruitment Full timeAbout the Company:Zachary Daniels Recruitment is a leading recruitment agency specialising in retail and fashion roles. We work closely with top brands to find the best talent and help our clients achieve their business goals.Job Description:This is an exciting opportunity to join our team as an Assistant Merchandiser. As a key member of our merchandising...
-
Head of Financial Risk
22 hours ago
Watford, United Kingdom Birchlake Recruitment Ltd Full timeOur client is seeking a Head of Financial Risk and Reporting to take management responsibility of the Financial Risk team in line with the requirements detailed in the Enterprise Risk Management Framework. Key requirements are as follows: - Oversight of all financial risk positions, in accordance with the risk appetite statement - Maintain and update the...
-
Head of Kitchen
7 months ago
Watford, United Kingdom Hertfordshire Catering Limited Full timeOverview **Head of Kitchen / Cook Manager (Primary School), Term Time only** **We offer a £1,000 incentive payment (t&cs apply)** We are looking for a Cook Manager to play a vital part in helping provide excellence service, to children in our Primary Schools. You will be directing and managing the school meals service, to ensure children receive their...
-
Head of Supply Chain Insight
22 hours ago
Watford, United Kingdom Food Recruit Ltd Full timeWe're looking for a talented **Head of Supply Chain Insight** to work for our client. They want to recruit someone with a demonstrable background in the supply chain and have deep knowledge and passion for best practice and building capability, with a strong track record of delivering commercial results. If that's you then you could be exactly what they're...
-
Head of Content and Experience Design
2 weeks ago
Watford, Hertfordshire, United Kingdom CV-Library Full timeCompany Overview:We are a market leader in innovative software solutions for mid to large-tier retailers, providing Enterprise and SaaS products globally. Our company culture prioritizes inclusivity, collaboration, and creativity.About the Job:This is an excellent opportunity for a creative leader to take content and event strategies to the next level. As...