Retail Experience Manager

2 days ago


Watford, Hertfordshire, United Kingdom Paddy Power Full time
Compensation: £11.90/hour (competitive industry rate)

We are seeking a highly motivated and customer-focused individual to join our team as a Retail Experience Manager. In this role, you will be responsible for delivering exceptional customer service, promoting retail products and services, and maintaining a high level of shop presentation standards.

Key Responsibilities:
- Provide excellent customer service and build strong relationships with customers
- Promote retail and online products and services to customers
- Maintain shop presentation standards, including visual merchandising and housekeeping
- Adapt to different situations while prioritizing customer needs

Benefits:
- Industry-leading pay rates (£11.90/hour)
- Salary increase after 6 months
- 20% discount on Flutter Shares
- Refer & Earn scheme
- Team Doc – Healthy worker is a happy worker
- Maternity & Paternity leave top-up
- Company Sick Pay scheme (up to 5 weeks)
- Free eye test & discount on VDU glasses
- Birthday Day off
- Six Free counselling sessions & 24/7 EAP Telephone Support
- Craic & Banter – Working and living your best life
- Competitions with prizes
- Lifestyle and Retail discounts (WRKIT)
- Live sports streamed in shop
- Big Christmas and Grand National drinks
- Head Office secondment schemes

This is an exciting opportunity to join a dynamic team and contribute to the success of our business.

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