Income Recovery Visiting Officer

3 weeks ago

Maidstone, United Kingdom Kent County Council Full time

Advert

We have an exciting opportunity to join our Financial Assessment & Income function. The position of Income Recovery Visting Officer is based in Maidstone however, we undertake hybrid working, meaning that we work from home and the office, depending on business needs. The position available is permanent, full time (37 hours per week).

Acting in a senior position within the Income Recovery team, you will use your excellent knowledge and technical experience to improve the recovery of income and reduce debt owed to the authority. Adopting a pro-active approach, whilst imparting knowledge and assisting officers within the Income Recovery teams, you will help develop and shape the recovery process.

You must be positive, engaging, adaptable to change, and possess excellent organisational, numeracy and communication skills. You will be able to demonstrate compassion and knowledge when working with debtors during face-to-face visits, ensuring that recovery is efficient, informative, and successful.

If you are flexible, adaptable, can work under pressure, hold all the necessary skills, experience, and knowledge, and are prepared to go the extra mile, then this is an excellent opportunity for you to work within a dynamic and developing environment.

As an employee of Kent County Council, you will receive excellent benefits, including a generous annual leave package and membership of the pension scheme. Full training and support will be provided and there will be opportunities for career progression, including support to gain relevant qualifications.

These posts are considered by KCC to be customer-facing positions. The Council therefore has a statutory duty under Part 7 of the Immigration Act (2016) to ensure that post holders have a command of spoken English/Welsh sufficient for the effective performance of the job requirements. The appropriate standards are set out in the Job Description/Person Specification.

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