Receptionist/admin Officer

4 weeks ago


Altrincham, United Kingdom Northern Care Alliance NHS Group Full time

The Northern Care Alliance NHS Foundation Trust (NCA) brings together staff and services from the former Salford Royal NHS Foundation Trust and The Pennine Acute Hospitals NHS Trust. The sheer size, scale and potential of our combined service is huge. Together, we’ve a wealth of skills and resources to share and tap into and, a wide range of career paths for you to develop and explore. If you want to join a team of around 20,000 NHS experts in delivering high-quality, local care across Salford, Oldham, Bury and Rochdale and beyond
- **come and take your place with us.**

**Job overview**:
**This is an excellent opportunity to work within the Dermatology team based at Altrincham Health & Wellbeing Centre.**

You must possess excellent customer service skills along with sound communication skills. You must be able to work on your own initiative to organise and prioritise your own workload and balance this with the demands of this diverse and varied role.

You will play a key role in the front line service we provide to our patients and must therefore have previous experience within a reception / front of house role. You will support the administrative and clinical team in the preparation of clinics/theatres and booking of New, Follow Up and theatre appointments using the relevant departmental waiting lists.

Responsible for timely scanning of documents, registering referrals, answering incoming and make outgoing calls in relation to appointments and cancellations.

A strong commitment to personal and professional development and teamwork are also essential elements to the success of this role. You will be supported by a team of secretarial and administrative staff and will report directly to your Support Manager.

**Main duties of the job**:
**Planning and Organising**

To ensure that all internal correspondence is sent to the relevant secretary, clinician and department.

Monitor clinic utilisation using vacant slot reports and relevant systems and work with the 18 week validator and admin staff to ensure full slot utilisation and to highlight any capacity to bring patients forward.

Responsible for booking appointments within short and long term capacity.

**Working for our organisation**:
Salford Care Organisation is part of the Northern Care Alliance, one of the largest NHS organisations in the country. A place with an outstanding reputation. Salford is the place which is taking bold, pioneering steps towards delivering a world class, fully integrated care system for adults. Twice rated Outstanding by the CQC, Salford Royal NHS Foundation Trust is responsible for delivering a range of community and primary care services and specialist services to Greater Manchester and beyond.

**Detailed job description and main responsibilities**:
**Person specification**:
**Experience**:
**Essential criteria**:

- Reception/front of house experience
- Customer service experience
- Experience using Microsoft office packages

**Desirable criteria**:

- Experience of managing competing deadlines/tasks
- Hosptial based administration experience
- Experience using PAS (patient administration system)

**Skills**:
**Essential criteria**:

- Ability to work flexibly to meet the needs of the service

**Qualifications**:
**Essential criteria**:

- GCSE's to include Maths/English
- We understand the importance of balancing work and home life. We are committed to supporting flexible working for our people wherever possible and all our colleagues are given the opportunity to discuss potential for flexible working. Speak to us about how we might be able to accommodate a flexible working arrangement.

**Employer certification / accreditation badges**:


  • Admin / Receptionist

    1 month ago


    Altrincham, United Kingdom Pertemps Network Group Full time

    **Job Description**: Job Title: Administrator/Receptionist Location: Cheshire (WA15) **Salary**: £13.50-£15.00 p/h DOE Shifts: Monday to Friday 08:30 - 17:00 Contract Type: FTC - minimum of 14 months Our client, a leading company within the construction sector, are currently seeking an experience Administrator/Receptionist to join their team on an FTC...


  • Altrincham, United Kingdom TMP Full time

    part time receptionist required approx 10 hours a week general admin duties will be undertaken in a fast paced environment **Job Type**: Part-time **Salary**: £8.07-£11.68 per hour Expected hours: 10 per week Schedule: - Monday to Friday **Education**: - GCSE or equivalent (preferred) **Experience**: - Customer service: 1 year (preferred) -...


  • Altrincham, United Kingdom Northern Care Alliance NHS Group Full time

    The Northern Care Alliance NHS Foundation Trust (NCA) brings together staff and services from the former Salford Royal NHS Foundation Trust and The Pennine Acute Hospitals NHS Trust. The sheer size, scale and potential of our combined service is huge. Together, we’ve a wealth of skills and resources to share and tap into and, a wide range of career paths...


  • Altrincham, United Kingdom Northern Care Alliance NHS Foundation Trust Full time

    This is an excellent opportunity to work within the Dermatology team based at Altrincham Health & Wellbeing Centre. You must possess excellent customer service skills along with sound communication skills. You must be able to work on your own initiative to organise and prioritise your own workload and balance this with the demands of this diverse and varied...


  • Altrincham, United Kingdom Potential Recruitment Ltd Full time

    There is a team of Accountants who are looking for someone to be there “lynchpin” keeping the team organised and their clients made to feel welcome. We need you to be a Receptionist/Administrator who likes people and working with figures and someone who can be the “glue” that keeps the team together. It’s a working Monday to Friday 9 to 5 role...

  • Receptionist

    1 month ago


    Altrincham, United Kingdom Walters People Full time

    Receptionist Contract: Perm Salary: £22k-£26k DOE Location: Altrincham, Manchester (fully office based) Hours: Monday-Friday (9am-5pm) Job Spec: - Front of house for a busy reception - Updating the system with records of visitors and clients on the CRM system - Using the switchboard to answer and screen phone calls and pass to the relevant member of the...

  • Receptionist

    7 days ago


    Altrincham, United Kingdom McHale & Co. Full time

    We have a great opportunity for a Receptionist to join team in Altrincham town centre. **Our Firm** McHale Legal Ltd is based in Altrincham with an additional office in Heywood. We provide a broad range of Legal services for both the business industry and private clients. We pride ourselves on our ‘can do’ approach to our clients’ needs and our...

  • Receptionist

    2 days ago


    Altrincham, United Kingdom Altrincham Dental Practice Full time

    An exciting opportunity has risen for a receptionist position in our friendly Dental Practice due to expansion. Very low staff turnover and a lovely place to work. A fun team that genuinely care with a supportive principal dentist/ practice owner. We are a mixed NHS/Private practice and undertake cosmetic dentistry including Invisalign teeth straightening,...


  • Altrincham, United Kingdom Clancy Consulting Full time

    We have an exciting opportunity for a Receptionist/Administrator to join our Manchester team? Our receptionist is moving on for a new career opportunity; therefore, we have an excellent opportunity for an enthusiastic Receptionist/Administrator to join our head office. **Role and responsibilities** - Meeting and greeting clients/visitors, call handling and...

  • Receptionist

    5 days ago


    Altrincham, United Kingdom NHS Professionals Full time

    **Job Title**:Receptionist **Location**:Altrincham Health & Wellbeing Centre, 2nd Floor, 31-33 Market Street, Altrincham, WA14 1PF **Hours/ Shifts**:Monday - Thursday (20 hours a week) based on a 2-week rota: Week 1- 9am - 2pm Week 2- 3pm - 8pm **Trust Location**:Greater Manchester Mental Health NHS Foundation Trust Would you like to be a part of a team...


  • Altrincham, United Kingdom Trafford Council Full time

    Apsley Grove Bowdon Cheshire WA14 3AH Tel: 0161 928 8900 Head of School: Mrs Natanya O’Hara OFFICE ADMIN ASSISTANT - Required for March 2024 Band 3 (pt 6-11) Actual salary £21,078 to £22,918 pa 36.25 hours a week (8.45am - 4.30pm) unpaid 30 mins break for lunch 5 days a week, term time only + 5 Inset days + 5 days during holidays Permanent...


  • Altrincham, United Kingdom A.M. Auto's Commercial Servicing and Repairs Full time

    **About us** We are professional and agile. Our work environment includes: - Modern office setting - Food provided Front Desk Receptionist **Duties**: - Greet and welcome visitors in a friendly and professional manner - Answer and direct phone calls to the appropriate department or individual - Provide general administrative support, such as filing,...

  • Relief Receptionist

    2 days ago


    Altrincham, United Kingdom Camber Sands Pontins Holiday Park Full time

    **Role title**: Relief Receptionist **Job Opening**: 2023-01-18 **Job Closing**: UK Nationwide 253 Hale Road, Hale Altrincham, Cheshire WA15 8RE This is an amazing opportunity to join Britannia Hotels. We are a famous and well-established hotel group, boasting 60 hotels throughout the UK. We are seeking an experienced and committed receptionist who...


  • Altrincham, United Kingdom Pixel Inspiration Full time

    **Content Scheduler and Admin Assistant** Start date. - ASAP Monday - Friday: 8.30/9.00 - 5.00/5.30pm We are an award winning digital solutions agency with a large portfolio of retail and commercial clients including Argos, L'Oreal, WH Smith, Lloyds Banking Group, O2, TJX Europe, Wagamama and many more. The role will be responsible for the day to day...


  • Altrincham, United Kingdom Pixel Inspiration Full time

    **Content Scheduler and Admin Assistant** Start date. - ASAP Monday - Friday: 8.30/9.00 - 5.00/5.30pm We are an award winning digital solutions agency with a large portfolio of retail and commercial clients including Argos, L'Oreal, WH Smith, Lloyds Banking Group, O2, TJX Europe, Wagamama and many more. The role will be responsible for the day to day...

  • Receptionist

    7 days ago


    Altrincham, United Kingdom Sassy P Beauty & Co Full time

    Overview: We are seeking a skilled and organized Receptionist to join our team. As the first point of contact for our company, you will play a crucial role in providing excellent customer service and ensuring smooth daily operations. **Duties**: - Greet and welcome visitors in a professional and friendly manner - Answer and direct phone calls, taking...

  • Admin Assistant

    3 days ago


    Altrincham, United Kingdom Britannia Hotels Full time

    **Role title**: Admin Assistant **Job Opening**: 2023-01-17 **Job Closing**: Britannia Hotels Head Office 253 Hale Road, Hale, Altrincham, Cheshire, WA15 8RE Looking for an exciting new opportunity? Due to continued expansion, we are looking to recruit an Admin Assistant to join our expanding team at Britannia Hotels Head Office. As Admin Assistant...


  • Altrincham, United Kingdom Altrincham Hearing Centre Full time

    _**Busy Clinic requires receptionist. Hours will be 9.30am-5pm 2 days a week MONDAY & WEDNESDAY. With potential of overtime**_ **Responsibilities**: small family run local hearing centre currently recruiting for a Receptionist to provide a professional, courteous and high quality service to existing and new customers. To schedule appointments and handle the...


  • Altrincham, United Kingdom Curves Photography Studios ltd Full time

    **About Curves Boudoir Photography Studios**: - Created by award-winning photographers in early 2017, Curves Photography Studios was founded on the principal that ladies of all shapes, sizes and ages deserve to feel beautiful and confident in their own bodies._ - Our team always aim to provide world class customer service and an unforgettable experience....

  • Admin

    1 month ago


    Altrincham, United Kingdom Search Consultancy Full time

    A leading business who are going through a large growth period of growth are actively on the lookout for ambitious admin staff to join the team! The company boasts benefits such as 30 days holiday + Bank holidays totalling 38 days, on site parking and a brand new office with breakout areas in Altrincham. The business is young and looking for people to grow...