Front of House Staff
7 months ago
**Welcome to The Sir William**
A historic coaching inn that has been offering warm rooms, cold beers and stunning views across the picturesque Hope Valley since 1871. Whether you are visiting on business or enjoying the area for pleasure we are perfectly located to help you make the most of the area.
What were are looking for is someone who has a passion for customer service and is looking to progress their career with on-site training and potential for progression. We are a small team with big ideas and plans for the future and require some to help us deliver on these.
**Responsibilities**:
- Receiving and confirming walk-in, telephone, and online reservations.
- Directing early arrivals to the bar as they wait for their tables to become available.
- Ushering diners to their tables and providing them with menus.
- Accepting and making food requests.
- Mixing and pouring beverages, as needed.
- Transporting food orders from the kitchen to table.
- Clearing glassware, silverware, and crockery from each table.
- Providing guests with their checks after the meal.
**Requirements**:
- Customer service experience (small amount is fine)
- Excellent verbal communication and memorization skills.
- Great interpersonal and teamwork skills.
- Ability to remain composed, particularly during stressful or uncomfortable circumstances.
- Availability to work evenings, weekends, and holidays.
- Willingness to perform additional duties to facilitate the restaurant's operations, as needed.
- Availability to work mornings, evenings, weekends, and holidays.
- Willingness to perform additional duties to facilitate the restaurant's operations, as needed.
If this sounds like you then please don't hesitate to send over a copy of your CV or contact us directly
**Job Types**: Full-time, Part-time
Part-time hours: 30 per week
**Salary**: £10.00-£11.00 per hour
**Benefits**:
- Employee discount
- Flexitime
- Free parking
- On-site parking
Schedule:
- Day shift
- Every weekend
- Flexitime
- Monday to Friday
- Weekend availability
Supplemental pay types:
- Tips
Ability to commute/relocate:
- Hope Valley, S32 2HS: reliably commute or be willing to relocate with an employer-provided relocation package (required)
**Experience**:
- Hospitality: 1 year (preferred)
- Customer service: 1 year (preferred)
Work Location: In person
Reference ID: Front of House Staff
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