Contact Centre Advisor

2 months ago


Redhill, United Kingdom Reed Business Support Full time

What we’re looking for

A team player, whilst also being able to work autonomously
Strong interpersonal skills and an excellent telephone manner
Ability to work well under pressure and to tight deadlines
Highly organised and possess strong planning skills
Positive and enthusiastic approach
Receptive to change
GCSE or equivalent in Maths and English at grades A-C
Previous call centre or call handling experience is desirable
Adequate computer literacy and numeracy skills
Good verbal and written communication skills

We have a range of benefits available which include:
25 days holiday per annum, plus bank holidays.
Pension contribution. Minimum 3% with an employer matched contribution.
Corporate rates for private medical insurance and other insurance products
Employee assistant programme
Enhanced family friendly policies
Sharesave scheme
Childcare vouchers
Discounts on high street brands
Local retail discounts
Other things you need to know

The department operates between the hours of 9am and 7pm and therefore you will be required to work across a shift pattern, detailed below:
Week 1 - 8am to 3pm (1 hour unpaid break) + Sat 9am to 2pm

Week 2 - 9am - 5pm or 8:30am - 4:30pm (1-hour unpaid break)

Week 3 - 10am to 6pm (1-hour unpaid break)

Week 4 - 9am to 5pm (1-hour unpaid break)

Week 5 - 9am - 5pm (1-hour unpaid break)

These hours equate to an average of a 35-hour week, across a 4-week period.


  • Contact Centre Agent

    1 month ago


    Redhill, United Kingdom Stellantis Financial Services Full time

    **A day in the life of a Contact Centre Agent** A Contact Centre agent’s primary role is to respond to any form of contact from our customer base. As an Agent, you will provide the highest quality service to all Stellantis Financial Services customers within a contact centre environment of approximately 20 customer service advisors. You will receive an...


  • Redhill, United Kingdom Santander Full time

    SCUK Contact Centre Advisor Country: United Kingdom **WHAT YOU WILL BE DOING** Santander Consumer Finance is a leading global player in the consumer finance business, and we provide customers with finance for the vehicles they need and desire. For our customers, you will be more than just a friendly voice to answer their questions; you will be an...


  • Redhill, United Kingdom Santander Full time

    SCUK Contact Centre AdvisorCountry: United Kingdom Are you looking for a Customer Service role that offers recognition, career progression and excellent benefits? If the answer is yes to that question, then a Contact Centre Advisor role at Santander Consumer Finance UK (SCUK) could be perfect for you! We are based in Redhill, Surrey and provide motor...


  • Redhill, United Kingdom Santander Full time

    SCUK Contact Centre Advisor Country: United Kingdom **WHAT YOU WILL BE DOING** Santander Consumer Finance is a leading global player in the consumer finance business and we provide customers with finance for the vehicles they need and desire. For our customers, you will be more than just a friendly voice to answer their questions; you will be an...


  • Redhill, United Kingdom Santander Full time

    SCUK FiBa Customer Service Contact Centre Advisor 12mth FTC Country: United Kingdom Are you looking for a Customer Service role that offers recognition, career progression and excellent benefits? If the answer is yes to that question, then a Contact Centre Advisor role at Santander Consumer Finance UK (SCUK) could be perfect for you! We are based in...


  • Redhill, United Kingdom Santander Full time

    SCUK FiBa Contact Centre Advisor (12 Month FTC) Country: United Kingdom Are you looking for a Customer Service role that offers recognition, career progression and excellent benefits? If the answer is yes to that question, then a Contact Centre Advisor role at Santander Consumer Finance UK (SCUK) could be perfect for you! We are based in Redhill, Surrey...

  • Contact Centre Agent

    2 weeks ago


    Redhill, United Kingdom eTeam Inc Remote Work Freelance Full time

    Job Title: Contact Centre Agent Location: Redhill, UK (Onsite Role) Contract: 3 Months with Possibility of extension (Rolling Contract) The RoleWorking in a busy call centre, within a friendly and professional team. You will mainly be taking inbound calls relating to a variety of occupational pension schemes. You may be required to answer queries via email...


  • Redhill, United Kingdom Santander Full time

    SCUK FiBa Contact Centre Advisor ( Month FTC)Country: United Kingdom Are you looking for a Customer Service role that offers recognition, career progression and excellent benefits? If the answer is yes to that question, then a Contact Centre Advisor role at Santander Consumer Finance UK (SCUK) could be perfect for you! We are based in Redhill, Surrey and...


  • Redhill, United Kingdom WTW Full time

    This is a fantastic opportunity to join a highly successful and growing organization as a Contact Centre Team Leader. As a Contact Centre Team Leader your role will be varied, responsibilities include data analysis, reporting, quality monitoring, driving performance, project planning, coaching/development, performance management and answering interactions /...

  • Contact Centre Agent

    1 month ago


    Redhill, United Kingdom Guidant Global Full time

    The Role Working in a busy call centre, within a friendly and professional team. You will mainly be taking inbound calls relating to a variety of occupational pension schemes. You may be required to answer queries via email and be asked to provide support to the administration and customer service team. Performance Objectives: Excellence *...


  • Redhill, United Kingdom Willis Towers Watson Full time

    **_**CENTRAL TOWN LOCATION, CLOSE PROXIMITY TO TRANSPORT LINKS, NO WEEKEND WORKING OR SHIFTS. FULL TIME IS 35 HOURS PER WEEK, BETWEEN MONDAY TO FRIDAY ** _** This is a fantastic opportunity to join a highly successful and growing organization as a Contact Centre Team Leader. Your role will be varied, responsibilities include data analysis, reporting,...


  • Redhill, Surrey, United Kingdom Workingmums Full time

    Are you looking for a Customer Service role that offers recognition, career progression and excellent benefits? If the answer is yes to that question, then a Contact Centre Advisor role at Santander Consumer Finance UK (SCUK) could be perfect for you! We are based in Redhill, Surrey and provide motor finance to car dealerships throughout the UK. We are now...


  • Redhill, United Kingdom Willis Towers Watson Full time

    **Do you want to be part of a team offering great customer service? Do you want a role in a Contact Centre that doesn’t involve cold calling, selling or people putting the phone down on you? Do you want a job that’s Monday to Friday with no weekend callouts?** Then we could have a role for you! We’re looking for people to answer inbound calls and web...


  • Redhill, United Kingdom WTW Full time

    Do you want to be part of a team offering great customer service? Do you want a role in a Contact Centre that doesn’t involve cold calling, selling or people putting the phone down on you? Do you want a job that’s Monday to Friday with no weekend callouts? Then we could have a role for you!  We’re looking for people to answer inbound calls and...


  • Redhill, United Kingdom WTW Full time

    Do you want to be part of a team offering great customer service? Do you want a role in a Contact Centre that doesn’t involve cold calling, selling or people putting the phone down on you? Do you want a job that’s Monday to Friday with no weekend callouts?Then we could have a role for you! We’re looking for people to answer inbound calls and web chats...


  • Redhill, United Kingdom LMA Full time

    Key Responsibilities: - Answering inbound calls - Responding to web chats in a timely fashion - Clearly document any discussions on the system - Providing an exceptional level customer service - Adapting to different caller scenarios and challenges - Providing a positive and friendly service Skills and Experience: - Good communication skills - written,...

  • Service Advisor

    2 months ago


    Redhill, Surrey, United Kingdom Jago Consultants Full time

    We are working with a Main Car Dealership who are actively looking for a Service Advisor to join there amazing team. Redhill Area of Surrey Job Role – Motor Vehicle Service Advisor Salary – £24,000 basic with an OTE of around £32,000 ( can be improved depending on experience Service Advisor Duties include: Ensuring customers are aware of...


  • Redhill, United Kingdom eTeam Full time

    Title: Call Center AgentLocation: Redhill, UK (Onsite role)Contract: 06 monthsThe RoleWorking in a busy call centre, within a friendly and professional team. You will mainly be taking inbound calls relating to a variety of occupational pension schemes. You may be required to answer queries via email and be asked to provide support to the administration and...


  • Redhill, United Kingdom eTeam Full time

    Title: Call Center Agent Location: Redhill, UK (Onsite role) Contract: 06 months The Role Working in a busy call centre, within a friendly and professional team. You will mainly be taking inbound calls relating to a variety of occupational pension schemes. You may be required to answer queries via email and be asked to provide support to the...


  • Redhill, United Kingdom eTeam Full time

    Title: Call Center AgentLocation: Redhill, UK (Onsite role)Contract: 06 monthsThe RoleWorking in a busy call centre, within a friendly and professional team. You will mainly be taking inbound calls relating to a variety of occupational pension schemes. You may be required to answer queries via email and be asked to provide support to the administration and...