Customer Service Advisor

2 weeks ago


Middlesex, United Kingdom Aquam Water Services Ltd Full time

**About us**

Aquam Water Services Ltd is a UVDB accredited supplier of licensed standpipes for most of the UK water utilities. We supply and deliver the correct, legally compliant water standpipes to any authorised user of the network.

**Purpose**

To provide administrative services for the water company operations in a timely manner adhering to all Company procedures.

**Primary Responsibilities**
- Answer the phone lines on behalf of the water company contracts
- Liaise with customers to obtain meter readings and input to system
- Process renewals
- Raise invoices and credit notes with the appropriate authorisation
- Respond to customer enquiries in a timely manner
- Other administration duties as appropriate

**Other Duties**

From time-to-time there may be a requirement to assist with the following:

- Day-to-day depot operational activities such as standpipe collections, cleaning and racking
- Occasional standpipe deliveries if required - van provided
- GPRS maintenance activities (eg battery swap outs)
- Support with driver routing and logistics

**Requirements**:

- Excellent administrative skills with attention to detail
- Excellent communication skills, both written and verbal
- Ability to use a variety of IT systems and software
- Proficient in phone etiquette and customer service principles

Note: This job description is intended to provide a general overview of the position. It is not an exhaustive list of all responsibilities, requirements, or working conditions associated with the role.

Pay: £27,000.00-£28,000.00 per year

**Benefits**:

- Company pension
- On-site parking

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus scheme
- Performance bonus
- Quarterly bonus

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Customer service: 1 year (preferred)
- Tool hire: 1 year (preferred)

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person



  • Middlesex, United Kingdom SAP Full time

    **What we offer** We help the world run better. **What we offer** We help the world run better. **Who you’ll become** Solution Advisor Responsibilities: A Solution Advisor works with our customers and prospects to help them solve organizational challenges and meet their business objectives using SAP solutions. As a part of the sales team, a Solution...


  • Middlesex, United Kingdom RELOcruitment Full time

    Our client is a leading entity within the global mobility industry who provide relocation, logistics and storage services to corporate and private customers all over the world. They have been providing their services for over 50 years and continue to grow whilst providing a great work culture and commitment to employee well-being and development. Due to...


  • Middlesex, United Kingdom RGS Global Full time

    My client, a forward thinking and customer focused fleet management business, is recruiting for the exciting role of Head of Customer Service & Business Improvement. The main purpose of the role is to manage, identify and develop continuous, sustainable and profitable improvements within the Account Management department and across the company to improve...


  • Middlesex, United Kingdom RGS Global Full time

    This is an excellent opportunity to build your career in a professional and friendly team environment. This is a varied role in a busy Account Management Team and involves building and maintaining client relationships by delivering an exceptional level of customer service. Responsibilities:- Acting as the day to day point of contact for fleet contacts and...


  • Middlesex, United Kingdom RELOcruitment Full time

    Our client is a leading entity within the global mobility industry who provide relocation, logistics and storage services to corporate and private customers all over the world. They have been providing their services for over 50 years and continue to grow whilst providing a great work culture and commitment to employee well-being and development. Due to...


  • Middlesex, United Kingdom Worldwide Flight Services Full time

    **Description**: We are looking for a talented individual to join our HR team at London Heathrow. This is an excellent opportunity to progress your career as part of a global organisation. As the HR Advisor you will work closely with the Operations teams to provide support and guidance on all HR related issues including disciplinary and grievance,...

  • Global Mobility

    2 days ago


    Middlesex, United Kingdom RELOcruitment Full time

    Our client is a leading entity within the Moving and Relocation industry who provide relocation, logistics and storage services to corporate and private customers all over the world. They have been providing their services for over 50 years and continue to grow whilst providing a great work culture and commitment to employee well-being and development. Due...


  • Middlesex, United Kingdom Uxbridge Employment Agency Full time

    Senior Contracts and Service Coordinator Uxbridge £35,000 A newly created opportunity has become available within an amazing local business. This role will sit within the service side of the company and you will be responsible for a variety of tasks, including overseeing a team of 8 Administrators. Advanced Excel skills is a must, as well as the ability to...


  • Middlesex, United Kingdom Skanska Full time

    **General information**: **City/town**: - Middlesex**Job field**: - Other Operations**External closing date**: - Friday, May 17, 2024**Type of contract**: - Permanent**ID**: - 3870**Description and requirements**: Skanska, one of the world’s leading project development and construction groups, is an inclusive and responsible business that is helping...


  • Middlesex, United Kingdom JLB Recruitment Ltd Full time

    Established for over 28 years the company strives to deliver the best customer experience, with a quality ‘right first time’ approach. The Support Service Engineer will hold a technical role within the company and should set examples of excellent conduct and professionalism. The position is primarily a service and support role of the Company’s product...

  • Support Service Engineer

    Found in: Whatjobs ES C2 - 7 days ago


    Middlesex, United Kingdom JLB Recruitment Ltd Full time

    Established for over 28 years the company strives to deliver the best customer experience, with a quality ‘right first time’ approach.The Support Service Engineer will hold a technical role within the company and should set examples of excellent conduct and professionalism. The position is primarily a service and support role of the Company’s product...

  • Move Manager

    2 days ago


    Middlesex, United Kingdom RELOcruitment Full time

    Our client is a leading entity within the global mobility industry who provide relocation, logistics and storage services to corporate and private customers all over the world. They have been providing their services for over 50 years and continue to grow whilst providing a great work culture and commitment to employee well-being and development. Due to...

  • Housing Officer

    Found in: Whatjobs ES C2 - 7 days ago


    Middlesex, United Kingdom Marks Consulting Partners Limited Full time

    Marks Consulting Partners are currently looking for a Housing Officer to work with one of our Housing Association clients in Middlesex.What the job will be doing * Deliver an effective housing management and resident support service, fostering strong and sustainable communities. * Plan and execute comprehensive block and estate management inspection...


  • Middlesex, United Kingdom Skanska Full time

    **General information**: **City/town**: - Middlesex**Job field**: - Other Operations**External closing date**: - Friday, May 19, 2023**Type of contract**: - Permanent**ID**: - 2702**Description and requirements**: We are looking for a Travel and Transport Administrator to join our building services team in Middlesex. As part of a small administration...


  • Middlesex, United Kingdom Crane Worldwide UK Limited Full time

    **Essential Job Functions** - Deals directly with clients, customs, and agents to ensure the quickest and best movement of cargo throughout the world. - Prepares documents necessary to complete export, import and customs clearance process - Proper and correct billing and cost information populated in TMF for accurate invoicing and job costing - Communicate...


  • Middlesex, United Kingdom HITCHCOCK AND KING ENTERPRISES Full time

    **Background** Hitchcock and King LTD is an independent builders and timber merchant based in the London and surrounding areas, we have been serving our customers for over 40 years. We deal with D.I.Y and general public as well as local builders, offering them a great and personal service. An excellent opportunity has arisen for a Van Driver, who will be...

  • Call Centre

    1 week ago


    Middlesex, United Kingdom Specsavers Full time

    **Call Centre / Admin Assistant** **Location: Staines** **Salary: Depending on experience** **Hours: Full Time to include 1 Weekend Day** **Call Centre and/or Admin experience required** **Full training will be provided on all our systems.** **Opportunities for further progression and development** In this role you will be our customers first point of...

  • Costing Analyst

    2 days ago


    Middlesex, United Kingdom RELOcruitment Full time

    Our client is a leading entity within the global mobility industry who provide relocation, logistics and storage services to corporate and private customers all over the world. They have been providing their services for over 50 years and continue to grow whilst providing a great work culture and commitment to employee well-being and development. Due to...


  • Middlesex, United Kingdom Fire and Security Careers Full time

    _*Fire Alarm Commissioning (or Service) Engineer - WEst M25/ Surrey ROLE + Low Standby + Flexible Salary £36-40k + Great Courses + choice of Car/ Van* _ Caring company, who will progress you and keep you local in Surrey/ West M25, Call us if anything can be improved about your role, package or area. **\*COMPANY** Well accredited and high-quality Fire and...


  • Middlesex, United Kingdom RELOcruitment Full time

    RELOcruitment are pleased to be partnered with a fantastic, family-owned multinational Removals company with more than a century in this great business. They specialise in the packing, warehousing, transport, and delivery of their clients’ valuable possessions, ensuring they reach their new destination safely and on time, be that locally or on the other...