Live Chat Agent
6 months ago
LIVE CHAT - Short Term
Start dates: 11/6/12/23
Monday - Sunday, between 9am - 6pm
40 hours per week, working 5 days out of 7
£10.42 per hour (Weekly Pay)
Free parking and excellent transport links
FULL TRAINING PROVIDED
The main duties and responsibilities of the role include:
- Responsible for all general customer relations and queries i.e. where is my order?
- You will be the first point of contact for customers dealing with inbound queries in relation to the customer's accounts and orders
- Updating call notes on the system
- Changing/Updating details on their account and sending out any information they may require
What we are looking for:
- Previous customer service experience would be beneficial
- Excellent communication and organisational skills
- IT competent
**Job Types**: Full-time, Temporary contract
**Salary**: £10.42 per hour
Expected hours: 40 per week
**Benefits**:
- Canteen
- Casual dress
- Free parking
- On-site parking
Schedule:
- 8 hour shift
Ability to commute/relocate:
- Birkenhead: reliably commute or plan to relocate before starting work (required)
**Education**:
- GCSE or equivalent (preferred)
Work Location: In person
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