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Knowledge Management Support

4 months ago


Melton Mowbray, United Kingdom Adecco UK Full time

**Knowledge Management Support**

An exciting position for a Knowledge Management Support Administrator has arisen for my client, a large global FMCG organisation within their R&D function.
- Pay Rate: £24.45 - 32.60 Per hour
- Length: 8 months
- Location: Remote
- Days/Hours per week: 20 hours per week

**Key Responsibilities.**
- Share-Point - Own and manage Share-Point site which hosts Corporate R&D Digital Capabilities (CRD), Corporate Quality (CQT) and Quality Leadership team (QLT) content plus cross-segment content (e.g., Standards, x-segment knowledge, sub team knowledge).
- Teams - own the R&D Digital capabilities team site and update with any requirements. Audit for use-ability/updates
- Training records - Own and ensure the joint CRD/CQT team's Training library and records are up to date (records required for external audits). Also own the CRD Power-Apps for the CRD team (separate list) and any updates required.
- Knowledge audit - On a semi-annual basis, audit the knowledge base to ensure that updates are made, and that knowledge is organised and permissions are set correctly.
- Knowledge management expertise - Be a conduit for any knowledge management conversations to drive consistent, synergistic activities among the team. Standardised where possible the knowledge use and storage locations.
- Connected quality - Resource for connected quality as required for knowledge management expertise.
- Community of Practice (COP) - Run the R&D KM COP (possibility) on a quarterly basis with representatives from the segments.
- Other - All other assignments as directed by manager related to knowledge management

**Education & Professional Qualification**

BSc or BA in life science or veterinary science, or experience working to this level.

**Knowledge/Experience**
- Experience supporting a Share-Point/Teams environment and ability to support users and help them maintain their knowledge management areas
- Fluency in English (written and verbal)
- Excellent communication skills both written and oral with an ability to communicate complex science to non-technical audiences.
- Sound decision quality, critical thinking, and judgement skills
- Project Management managing the users within the team to support their knowledge and audit/make sure we are continuing to update as we should be. Needs good
- Peer relation skills essential and the organisational agility to get things done through both formal and informal networks
- A high level of energy, motivation, and drive for results
- Knowledge and experience with Share-Point and Teams environment - ability to support and maintain multiple Share-Point/teams sites and recommend changes as required
- Be able to update team on any changes required - create Share-Point pages, monitor access and be the owner of the site
- Ensure permissions within Share-Point are set and followed (maintain security as required)
- Work with other teams that use our site to ensure they can use the site as they need and are updating properly
- Audit of Share-Point/teams to ensure we are following the rules we setup for the team
- Setup and accommodate Knowledge Management Community of practice possible as well

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

To speak to a recruitment expert please contact Susan Whitney