Fundraising Support Care Volunteer
4 weeks ago
**Job Summary**
This is an exciting time for the Candlelighters fundraising team as we aim to grow income and continue providing our incredible services to families. To achieve this, the fundraising team work hard to deliver a number of income streams including community fundraising, corporate fundraising and individual giving.
As Fundraising Supporter Care Volunteer, you will play an important role in helping those that have supported Candlelighters to receive the recognition they deserve and feel positive about their donation or fundraising, primarily through thank you letters. There will also be additional administrative support duties to support the effectiveness of the team.
**Responsible to**
Fundraising Assistant
**Hours**
Minimum one day per week. 8.30am - 4.30am (we can be flexible on hours and days)
**Location**
Office based. Candlelighters, Woodhouse Square, Leeds, LS16 7JE
**Principle Responsibilities**
- Providing administrative support & helping prepare resources, merchandise & equipment for events
- Answering the phone, transferring calls and taking messages
- Updating supporter database
- Processing mailings (including mail merge) and dealing with returns
- Franking letters/parcels & arranging courier companies for large deliveries
- Various filing responsibilities (paper and electronic)
- Assisting Fundraising Team with other tasks and activities as required
- Adhering to Candlelighters’ policies and procedures.
- Supporting Finance Team with administrative duties
**Skills and experience required**
- Sympathetic to Candlelighters cause
- Strong administrative skills
- Experience working in an office environment
- Excellent interpersonal and communication skills
- Friendly and approachable, whilst also able to maintain professional boundaries
- Strong attention to detail
- Comfortable working well as part of a team
- Confident working independently and using own initiative
- Able to follow Candlelighters policies and procedures
- Able to demonstrate the Candlelighters values on a daily basis
**How to apply**
**Closing date**
Ongoing
**Interview**
**Application feedback**
Unfortunately, due to the large number of applicants we receive, we are unable to provide feedback to those applicants who are unsuccessful.
**Job Type**: Volunteer
**Salary**: £0.01 per hour
Schedule:
- 8 hour shift
- Day shift
Ability to commute/relocate:
- Leeds: reliably commute or plan to relocate before starting work (required)
Work Location: One location
Reference ID: Fundraising Support Care Volunteer
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