Customer Service Advisor
2 weeks ago
We are looking for Customer Service Advisors to join our call centre in Folkestone.
You will be taking a high volume of inbound calls and acting as the first point of contact when our customers call with their questions and queries, so it is vital that you represent the company in a positive, friendly and empathetic way. No two calls will be the same, so it will be important that you adapt to the different needs to quickly resolve the situation in a professional way.
You don’t need to have worked in a call centre environment previously as full training will be provided. We are looking for individuals with great customer service skills as we are measured against the level of customer experience that we provide our customers. We are also looking for individuals who are comfortable with using a range of IT software as there will be a variety of systems used as a part of the day-to-day job. Full training on all software systems will be provided before you start.
If you are shortlisted for an assessment centre, these will be taking place on
Tuesday November 29th - 5pm
Thursday December 1st - 9am, 12 noon, 3pm and 5pm
Tuesday December 6th - 9am, 12 noon, 3pm and 5pm
Wednesday December 7th - 9am, 12 noon, 3pm and 5pm
**Full time hours**: you will be working 37 hours per week on a 7 hour shift basis between 8am and 8pm Mondays to Fridays, plus alternate Saturdays.
The salary for the role is £21,000 with a start date of 16th January 2023. Please note that for the first 5 weeks, you will be doing compulsory training 8:30am to 5pm Monday to Friday ending on 17th February.
Affinity Water recognises the benefits of greater diversity in our workforce to better reflect the communities we serve. We are committed to building a more inclusive culture where every member of our workforce can thrive.
-
Customer Service Advisor
6 days ago
Folkestone, United Kingdom Affinity Water Full timeWe are looking for Customer Service Advisors to join our call centre in Folkestone. You will be taking a high volume of inbound calls and acting as the first point of contact when our customers call with their questions and queries, so it is vital that you represent the company in a positive, friendly and empathetic way. No two calls will be the same, so it...
-
Customer Service Advisor
5 days ago
Folkestone, United Kingdom New Appointments Group Full timeThis includes managing workloads in accordance with department guidelines ensuring there are no broken promises to customers and consistently demonstrating the guiding principle of "nothing is too much trouble" in every customer contact. - The Individual- A good working knowledge of building materials, hand & power tools, power tool accessories and fixings...
-
Customer Services Advisor
4 weeks ago
Folkestone, United Kingdom Pure Garden Buildings (Kent) Ltd Full timeAn exciting opportunity has arisen to join our small but rapidly growing team here at Pure Garden. Based in Hawkinge just outside of Folkestone, we are seeking an enthusiastic team player looking for customer service experience in an office-based role. Problem solving is also key as many customer interactions play out differently. You should be willing to...
-
Apprentice Warehouse
7 days ago
Folkestone, United Kingdom Motor Parts Direct Ltd Full timeI am looking for someone who is hard working and would like an opportunity to be an apprentice for a motor parts company in their busy warehouse This Branch is working at a very fast pace so requires someone who is very organised. key responsibilities - To assist the branch manager to motivate customer delivery staff, and to implement excellent customer...
-
Data Processor
4 weeks ago
Folkestone, United Kingdom DMS Property Maintenance Full timeEstablished in 1998, DMS Property Maintenance is a family run business specializing in all areas of property care. Our company offers a wide range of services including Property Repairs, Cleaning, Gardening and Caretaking. **Salary**: starting at £10.50 per hour & performance-related bonuses. 20 hours per week covering Monday-Friday. Purpose of the...
-
Sales Advisor
4 weeks ago
Folkestone, United Kingdom New Look Full timeSales Advisor - Permanent- Folkestone- 8 hoursAbout Us At New Look we all stand by our brand values; keep it simple, be brave, think customer, act with pace and take responsibility - That’s the New Look way! In 1969 New Look contributed to fast fashion and things are about to get even faster. We’re a team united with a clear purpose - to be the most...
-
Sales Advisor
4 weeks ago
Folkestone, United Kingdom New Look Full time**SALES ADVISOR**: **Level**: L8 - Retail Staff **Closing Date**: 31/03/2023 **Permanent / Fixed Term**: Permanent **Store Location**: Folkestone **Contract variations available**: 4 hours, 8 hours **More about the role**: **About Us** At New Look we all stand by our brand values; keep it simple, be brave, think customer, act with pace and take...
-
Customer Services Advisor
4 weeks ago
Folkestone, United Kingdom Pure Garden Buildings (Kent) Ltd Full timeAn exciting opportunity has arisen to join our small but rapidly growing team here at Pure Garden. Based in Hawkinge just outside of Folkestone, we are seeking an enthusiastic team player looking for customer service experience in an office-based role. Problem solving is also key as many customer interactions play out differently. You should be willing to...
-
In Work Support Advisor
3 weeks ago
Folkestone, United Kingdom PeoplePlus Full timeThe Role We have an exciting opportunity for an In Work Support Advisor to join our Restart Employability programme; a DWP programme designed to support long-term unemployed people into work. As an In Work Support Advisor you will provide predominantly telephone based employer quality...
-
Passenger Customer Service Agent
1 week ago
Folkestone, United Kingdom Getlink Full time"We are pioneers. Leading the way, making the impossible possible, committing to others, and to a simpler world." JOB VACANCY - Passenger Customer Service Agent (and EES) Job ID: 10512 Location: Folkestone, United Kingdom Company: Eurotunnel Services Limited Department: UK Customer Service Job type: 2 Fixed Term Contracts available...
-
Senior Occupational Heath Advisor
4 weeks ago
Folkestone, United Kingdom RPS Group Full timeJoin us at RPS Occupational Health for an exhilarating opportunity as a Senior Occupational Health Advisor, where you'll become an integral part of our esteemed in-house Occupational Health team, serving one of our valued rail clients. This a permanent, onsite role based in Folkstone 3-5 days per week, with the option of hybrid working. **Who we are** Join...
-
Customs Clearance Clerk
4 weeks ago
Folkestone, United Kingdom JCL Transport Group Ltd Full time**About us** JCL Transport Group Ltd we are a family run business that specialise in the transport of goods by vans and lorries within the United Kingdom and Europe. We offer exceptional value for the money and a peaceful service, backed by our professional, courteous, and reliable transport and removal teams. Our company goal is to build long-term...
-
Service Engineer
2 weeks ago
Folkestone, United Kingdom Primaire Consulting Ltd Full timeA bit about the role:The following information aims to provide potential candidates with a better understanding of the requirements for this role.You will be working for a market leading digital gas detection manufacturerThe role is a mix of service, installation and calibration of fixed gas detection systemsThis is a home based role travelling to customer...
-
Service Engineer
2 weeks ago
Folkestone, United Kingdom Primaire Consulting Ltd Full timeA bit about the role:The following information aims to provide potential candidates with a better understanding of the requirements for this role.You will be working for a market leading digital gas detection manufacturerThe role is a mix of service, installation and calibration of fixed gas detection systemsThis is a home based role travelling to customer...
-
Service Engineer
1 week ago
Folkestone, Kent, United Kingdom Primaire Consulting Ltd Full timeA bit about the role: The following information aims to provide potential candidates with a better understanding of the requirements for this role. You will be working for a market leading digital gas detection manufacturerThe role is a mix of service, installation and calibration of fixed gas detection systemsThis is a home based role travelling to...
-
Service Engineer
2 weeks ago
Folkestone, Kent, United Kingdom Primaire Consulting Ltd Full timeA bit about the role: The following information aims to provide potential candidates with a better understanding of the requirements for this role. You will be working for a market leading digital gas detection manufacturer The role is a mix of service, installation and calibration of fixed gas detection systems This is a home based role travelling to...
-
Seasonal Csa Pax
4 weeks ago
Folkestone, United Kingdom Getlink Full timeJOB VACANCY - Seasonal Customer Service Agent (Passenger) **Job ID**: 10290 **Location**: Folkestone, United Kingdom **Company**: Eurotunnel Services Limited **Department**: UK Customer Service **Job type**: Full-time, Short Term, Shift Pattern **Salary**: Circa. £24k + shift pay and benefits The Role Seasonal Passenger Customer Service Agents work...
-
E Commerce Administrator
4 weeks ago
Folkestone, United Kingdom Recruitment Solutions Full timeAn exceptional opportunity for a PERMANENT E-Commerce Administrator with an established large global manufacturing client in the area. The E-Commerce Administrator is placed within the busy and fast paced Logistics Department and is responsible for providing excellent customer service to support this growing channel within their business, acting as the key...
-
Operations Coordinator
7 days ago
Folkestone, United Kingdom Metroline Security Ltd. Full timeWe are? Metroline Security are a leading fire and security specialist, delivering installation and services solutions for a range of clients throughout the South East. With a team of 20 field-based engineers supported by our office staff, Metroline Security are an ambitious and proactive company looking for a dynamic, professional and organised person to...
-
Folkestone, United Kingdom Office Angels Full time**Job Title**: Ecommerce Administrator **Location**: Folkestone - Hybrid working available **Salary**: Please phone us on to discuss **Hours**:Monday to Thursday, 9am to 5pm and Friday 9am - 4:30pm **Benefits of working at this company**: - 24 days annual leave (you can buy/sell 2 days per year) plus 8 bank holidays - 4% company performance related...