Customer Representative

1 month ago


Manchester, United Kingdom CSP GROUP LTD Full time

**Duties**:

- Communicate with customers via various face to face channels to assist with inquiries, orders, and issue resolution.
- Perform data entry tasks accurately and efficiently.
- Analyze customer needs and recommend appropriate products or services.
- Utilize excellent phone etiquette to ensure positive customer interactions.
- Upsell products or services to increase revenue.

**Experience**:

- Previous experience in customer service or a related field is advantageous.
- Proficiency in English is preferred
- Strong communication skills and the ability to interact effectively with customers.
- Familiarity with data entry processes and customer relationship management systems.
- Ability to work in a fast-paced environment while maintaining attention to detail.

**Job Types**: Full-time, Permanent

Pay: From £23,188.72 per year

**Benefits**:

- Company events
- On-site parking

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus scheme
- Performance bonus

Ability to commute/relocate:

- Manchester: reliably commute or plan to relocate before starting work (preferred)

Work Location: In person

Application deadline: 30/04/2024



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