Student Support Officer

6 days ago

Edinburgh, United Kingdom University of Edinburgh Full time

**Grade UE6, Salary Range £28,756 to £33,309 pa**
**College of Science and Engineering, School of Physics and Astronomy**
**Open-ended Contract, 35 Hours per week**
**Number of posts: 3**
We are seeking a Student Support Officer to join our growing student support team, to enhance the support available to our students.

**The Opportunity**:
This post is one of a team of Student Support Officers (SSOs) within the School, complementing the work of the Personal Tutors (PTs) and supporting our taught students throughout their period of study with the School.

This includes:

- providing a contact point and source of advice for the pastoral care of students.
- ensuring good systems are in place to provide pastoral care, support for student welfare and a good student experience, coordinating administrative and academic contributions.
- providing advice to both students and academic staff on academic regulations, requirements and procedures for the School’s programmes, and on teaching regulations, procedures and adjustments in general.
- signposting both students and academic staff to specialist resources and support, as appropriate.

**Your skills and attributes for success**:

- Strong communication and interpersonal skills with the ability to create a supportive environment when dealing with distressed students or sensitive situations.
- Experience of interpreting academic regulations.
- Ability to work independently, maintaining focus when working under pressure and to deadlines.
- Good standard of IT skills, including familiarity with Microsoft Office and student record systems.

Click **here **for a copy of the full job description

**As a valued member of our team you can expect**:
An exciting, positive, creative, challenging and rewarding place to work. We give you support, nurture your talent and reward success. You will benefit from a competitive reward package and a wide range of staff benefits, which includes a generous holiday entitlement, a defined benefits **pension scheme **, **staff discounts, **family friendly initiatives **, flexible working and much more. Access our **staff benefits page **for further information and use our **reward calculator **to find out the total value of pay and benefits provided.

The University of Edinburgh holds a Silver Athena SWAN award in recognition of our commitment to advance gender equality in higher education. We are members of the Race Equality Charter and we are also Stonewall Scotland Diversity Champions, actively promoting LGBT equality.

If invited for interview you will be required to evidence your right to work in the UK. Further information is available on our **right to work **webpages.

As a world-leading research-intensive University, we are here to address tomorrow’s greatest challenges. Between now and 2030 we will do that with a values-led approach to teaching, research and innovation, and through the strength of our relationships, both locally and globally.
The School of Physics and Astronomy is in the College of Science & Engineering and comprises the Institute for Particle and Nuclear Physics (IPNP), the Institute for Condensed Matter and Complex Systems (ICMCS) and the Institute for Astronomy (IfA). We have around seventy academic staff, over 100 research staff and around 50 professional services staff.

In the most recent Research Excellence Framework the School was ranked 2nd of the large Physics departments in UK universities and 4th overall. The submission was a joint exercise with St Andrews University (PHYESTA).

The School runs undergraduate programmes at BSc and MPhys level in Physics, Mathematical Physics, Theoretical Physics, Computational Physics, Astrophysics and (jointly with the School of Chemistry) Chemical Physics. The undergraduate programme has flexible entry and exit points, creating courses of variable duration and level. The School accepts around 175 new undergraduates into its programmes each year and has current student populations of around 680 undergraduates, 55 taught postgraduates and 220 research postgraduates.

We aim to ensure that our culture and systems support flexible and family-friendly working and recognise and value diversity across all our staff and students. The School has an active programme offering support and professional development for all staff; providing mentoring, training, and networking opportunities.

The School of Physics and Astronomy holds Athena SWAN Silver and IoP Juno Champion awards, in recognition of our commitment to advance gender equality.

  • Student Support Officer

    1 week ago

    Edinburgh, United Kingdom University of Edinburgh Full time

    **UE05: £23,487 - £27,116 per annum** **College of Medicine and Veterinary Medicine / Biomedical Sciences / Biomedical Sciences Teaching Organisation** **Full-Time, 35 hours per week** **Open ended** The Biomedical Teaching Organisation (BMTO) is seeking to appoint a full-time Student Support Officer to our Student Support Team. **The Opportunity**: This...

  • Student Records Support Officer

    7 months ago

    Edinburgh, United Kingdom University of Edinburgh Full time

    **UE04 £23,144 - £25,138 Per Annum** **University Secretary's Group / Registry Services / Student Systems & Administration** **Open Ended (Permanent)** **Full Time - 35 Hours Per Week** We are seeking a Student Records Support Officer to join the Student Record Operations Team. **The Opportunity**: The Student Records Support Officer role involves...

  • Student Support Operations Officer

    4 days ago

    Edinburgh, United Kingdom University of Edinburgh Full time

    **UE06 (£28,756 - **£33,309 per annum)** **Teaching and Student Services, School of Social and Political Science** **Full Time (35 hours per week)** **Open Ended/Permanent **The Opportunity**: The Student Support Operations Officer leads on data-led support operations within the School’s Student Advice and Support team, ensuring robust, practical...

  • Office Assistant

    4 days ago

    Edinburgh, United Kingdom Heriot-Watt University Student Union Full time

    **What’s the job?** We’re on the hunt for an Office Assistant to join our team and help us to look after our offices in Edinburgh, and everything that goes along with them. You will work with an enthusiastic team of 7 people to help the Corporate Services team be a truly forward thinking, pro-active department to support the charitable and commercial...

  • Student Records Support Officer

    6 months ago

    Edinburgh, United Kingdom University of Edinburgh Full time

    **Grade UE04: £24,533 - £27,181 per annum** **Contract type: Full-time (35 hours per week)** **Open-ended: permanent We are seeking a Student Records Support Officer to join the Student Record Operations Team. **The Opportunity**: The role involves providing support to applicants, students and staff who require assistance in understanding, updating or...

  • Student Experience Officer

    7 months ago

    Edinburgh, United Kingdom University of Edinburgh Full time

    **Grade UE06 £32,982- £38,205** **College of Science and Engineering - School of Engineering** **Full-time 35 hours per week** **Open-ended: permanent **The Opportunity**: The School of Engineering is looking to recruit a Student Experience Officer to play a key role in the enhancement of the taught student experience. Working in partnership with staff...

  • Office Coordinator

    2 weeks ago

    Edinburgh, Edinburgh, United Kingdom Hays Business Support Full time

    As an Administrative Assistant in the Education Sector, you will play a vital role in supporting the front office team and providing exceptional customer service. Your responsibilities will include maintaining accurate records, booking travel arrangements and supporting with student registrations.Responsibilities:Provide administrative support to the office...

  • Student Recruitment Officer

    7 months ago

    Edinburgh, United Kingdom University of Edinburgh Full time

    **Student Recruitment Officer** **Grade UE06: £31,396 - £36,024 per annum** **Student Recruitment and Admissions** **Full time, 35 hours per week** **Fixed term contract: 24 months We are looking to recruit a Student Recruitment Officer, within our Student Recruitment and Admissions team (SRA) at the University of Edinburgh. This post is full-time (35...

  • Student Support Advisor

    7 months ago

    Edinburgh, United Kingdom Online Education Services Full time

    **About OES** Online Education Services (OES) is a leader in online education, helping universities elevate student experiences in the digital era. With a proven collaboration process with universities, we have cultivated several transformative and long-lasting partnerships. Our dynamic global team shares a vision to transform the student experience...

  • International Student Support Coordinator

    6 months ago

    Edinburgh, United Kingdom Queen Margaret University Full time

    **External Liaison and Student Services** **35.75 hours per week (1.0FTE) / Open Ended** **Grade 5: £27,979 - £31,396 per annum (with possible progression to £33,966)** **REF: CRRG00029A** The Recruitment and International Liaison Office (RILO) contributes directly to the recruitment and support of undergraduate and postgraduate students, providing...

  • Student Development and Support Specialist

    1 month ago

    Edinburgh, Edinburgh, United Kingdom University of Edinburgh Full time

    The University of Edinburgh is seeking an exceptional Student Development and Support Specialist to join the Student Development Office in the School of Social and Political Science. This role provides administrative and logistical support for students, staff, and external organisations involved in academic teaching and professional development...

  • Dean of Student Support

    3 weeks ago

    Edinburgh, Edinburgh, United Kingdom Scotland's Rural College (SRUC) Careers Full time

    About Scotland's Rural College (SRUC)Scotland's Rural College (SRUC) Careers is a leading provider of education and training in rural industries. We are committed to empowering our students to thrive in a culture of inclusivity and belonging.The role of the Dean of Student Support is crucial in ensuring that our students receive high-quality support...

  • Student Welfare Officer

    7 months ago

    Edinburgh, United Kingdom PLUS Ltd Full time

    **WHO ARE WE?** PLUS is providing summer English courses for young overseas students aged between 10 and 17 years old. As one of the largest summer school providers in the UK, we take pride in being market leaders and are fully accredited by The British Council. **WHAT IS THE ROLE OF WELFARE OFFICER?** The Welfare Officer is responsible for the...

  • Student Support Coordinator

    3 months ago

    Edinburgh, Edinburgh, United Kingdom beBee Professionals Full time £18,000 - £25,000

    Job SummaryWe are seeking a dedicated and compassionate Learning Support Assistant to join our team at beBee Professionals in Edinburgh. As a key member of our staff, you will play a vital role in supporting students with special educational needs to overcome learning barriers and achieve their full potential.Key ResponsibilitiesCollaborate with teachers to...

  • Student Advisor

    7 months ago

    Edinburgh, United Kingdom University of Edinburgh Full time

    **UE06 £30,619 - £35,308 Per Annum** **College of Arts Humanities and Social Sciences / School of History, Classics and Archaeology / Student Support and Experience Office** **Open-ended (Permanent)** **Full-time (35 hours per week) We are looking for Student Advisers to be a key member of the Student Support and Experience Office in the School of...

  • Student Advisor

    7 months ago

    Edinburgh, United Kingdom University of Edinburgh Full time

    **UE06 £30,619 - £35,308 Per Annum** **College of Arts Humanities and Social Sciences / School of History, Classics and Archaeology / Student Support and Experience Office** **Fixed-term (10 months)** **Full-time (35 hours per week) We are looking for Student Advisers to be a key member of the Student Support and Experience Office in the School of...

  • Security Officer Student Accommodation

    7 months ago

    Edinburgh, United Kingdom First Response Group Ltd Full time

    We are seeking an experienced Security Officer to work at our student accommodation site in Elliott House, 8 - 11 Hillside Crescent, Edinburgh, EH7 5EA. Shift Pattern: Saturday Night - 19:30 07:30 and Sunday night - 19:30 - 09:00 Pay rate: £10.62 per hour. The Security Officer role would suit those with excellent interpersonal skills and who wish to...

  • Student Support Coordinator

    2 months ago

    Edinburgh, Edinburgh, United Kingdom beBee Professionals Full time £18,000 - £25,000

    We are seeking a highly motivated Learning Support Assistant to join our team at beBee Professionals in Edinburgh.Key Responsibilities:Support students with special educational needs (SEN) in a collaborative and inclusive learning environment.Work closely with teachers to develop and implement individualized education plans (IEPs).Provide one-on-one or small...

  • Fairfield School Of Business | Student Support Officer | Surrey

    4 weeks ago

    City of Edinburgh, United Kingdom Fairfield School Of Business Full time

    Fairfield School of Business (FSB), an OFS registered private higher education provider founded in 2006 with campuses in London, Birmingham, Leicester, Sheffield and Luton.We provide industry-relevant qualifications in business, digital marketing, criminology, counselling and healthcare management in partnership with three leading UK universities.Also, we...

  • Postgraduate Research Student Administrative Officer

    7 months ago

    Edinburgh, United Kingdom University of Edinburgh Full time

    **UE06: £31,396 to £36,024 per annum** **College of Medicine and Veterinary Medicine / Biomedical Sciences / Biomedical Sciences Teaching Organisation (BMTO)** **Full-Time, 35 hours per week** **Open-ended** The Biomedical Teaching Organisation (BMTO) is seeking to appoint a full-time Postgraduate Research Student Administrative Officer. **The...