Customer Success Manager
1 week ago
Pertemps Managed Solutions has the opportunity to support a leading hair and beauty brand with the hire of a new Customer Success Manager. This role will be supporting the UK based sales team, you will help customers with changes, pass on leads to thecorrect account managers and take ownership for the sales order process.
You will be experienced and efficient in all administration to a variety of the companies largest customers. Building strong customer relationships to identify and maximise sales opportunities to grow, develop and retain key accounts business, driving and growingour sales.
**Key Responsibilities**:
- Take ownership of the sales order process, ensuring a seamless customer experience, from the moment the order is placed, to its safe and timely delivery
- Identify opportunities to increase sales through product recommendation
- Proactively contact customers to increase awareness of promotions and offers
- Work closely with Key Accounts Sales Team to assist with securing appointments
- Accurate system maintenance
- Attention to detail with all aspects of order processing
- Research, create and build Key Account Target list with Key Account Managers
**Whats in it for you?**:
- A culture where people can come as they are because everyone is welcome here
- Competitive rate of pay
- Matching pension scheme
- Employee Discounts and offers
- Partners with Retail Trust providing online and in-person wellbeing support
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