Customer Service Advocate

6 hours ago


Aylesbury, Buckinghamshire, United Kingdom Huntress Full time

We are seeking an experienced Insurance Claims Technician to join our team at Huntress. The successful candidate will be responsible for handling customer inquiries and managing insurance claims in a fast-paced office environment.

Key Responsibilities:
  • Provide exceptional customer service through timely responses to customer queries and resolution of issues in a professional manner.
  • Manage customer insurance claims efficiently, adhering to established service level agreements and timelines.
  • Maintain accurate records by updating jobs on the system and ensuring documentation complies with data protection regulations.

The role offers a competitive salary range of £22.5k-£25k per annum and various benefits, including an annual leave allowance that increases by one day for every full year, up to a maximum of 25 days, and a bonus scheme providing additional incentives.

Candidates should have strong customer service experience within an office environment, excellent communication and interpersonal skills, and attention to detail.


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