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Business Support Coordinator

5 months ago

Sevenoaks, United Kingdom Knight Frank Full time

Reference No- 28837- Title- Business Support Coordinator - Sevenoaks- Type- Permanent- Salary Range- Competitive- Division- Residential- Sub Division- Country Business- Department- Sevenoaks (10000206)- Location- SevenoaksThe Country Residential sales division are looking to recruit a Business Support Coordinator to assist with sales administration in the Sevenoaks office. You will report into the Office Head, Matthew Hodder-Williams with day-to-day input from the Operations Coordinator. You will be supporting a team of four negotiators and the tasks related to onboarding of the properties to sell.

**Responsibilities**:

- Greet customers in a polite and welcoming manner
- Answer incoming telephone calls
- Take accurate messages and assist with enquiries wherever possible
- Provide keys to contractors
- Maintain a tidy office and reception area
- Prepare the boardroom for meetings when required
- Create new property activity records
- Order land registry title checks
- Register new instructions
- Create template letters and forms
- Accurate generation of sales invoices
- Ensure accurate records are maintained on all reports
- Prepare reports for weekly and monthly meetings, MBOs and ad hoc requirements
- Be a trouble shooter with system processes and procedures
- Carry out monthly reporting to assist with performance monitoring
- Create mailers, property brochures, window cards and pitching materials
- Arrange and upload EPCs, photos and floorplans
- Update property listings
- Use of internal systems to search and download imagery
- Oversee look and feel of office in line with central guidelines
- Supply imagery and property information for regional publications and central marketing campaigns working alongside your Marketing Senior Operations Coordinator when required
- Assist with meeting marketing deadlines

**Particular Aptitudes/Skills Required**
- Prior experience in a business support, administration or front of house role preferred but not required
- Flexibility, adaptability and a co-operative attitude
- Excellent standard of English grammar and spelling
- Calm under pressure
- Diligent and efficient
- Attention to detail
- Self-motivated
- Team player

**Hours**:
Monday to Friday 8:30am-6pm & Saturday cover will be required on an adhoc basis

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