Customer Service Advisor
3 weeks ago
**Key Responsibilities Include**:
- Provide excellent service to all customers;
- Effective query resolution;
- Ensure 100% accuracy to avoid financial exposure;
- Build and maintain effective working relationships;
- Provide general administration support, as required, to assist in the efficient running of the operational administration team;
- Ensure various deadlines are met within the team and wider network;
**The Person**:
- Experience of customer service, preferably in an FMCG environment;
- Excellent interpersonal skills;
- Excellent telephone manner;
- Strong organisational skills;
- Diplomatic and sensitive at handling conflict;
- Flexible approach to working patterns and tasks
- Have the drive and commitment to see tasks through to completion;
- Ability to work under pressure;
- Ability to respond appropriately to customer requirements;
- PC Skills - MS Office preferred; Freighter, WMS, Winsight and Ortec
Hours are 0830 - 1700 with varying pay rate dependant on the department.
- **M4 Recruitment **_are an employment business and operates as an equal opportunities employer. Authority to issue an advertisement in respect of the above mentioned position has been obtained from the hirer concerned._
**Job Types**: Full-time, Temporary contract
**Salary**: £10.00-£11.45 per hour
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Work Location: One location
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