Customer Support Advisor

3 weeks ago


Gloucester, United Kingdom Re Resource Group Full time

You MUST be able to start immediately._

**Roles and Responsibilities of a Customer Support Advisor**:

- Provide accurate information to customers on product availability, lead times, superceded part numbers and pricing.
- Monitor and check orders received from customers.
- Arrange collections from customers as required.
- Liaise with our warehouse despatch team to ensure on time delivery.
- Investigate and resolve customer issues, or escalate to management as required.
- Establish, develop and maintain excellent relationships.

**Skills and Attributes of a Customer Support Advisor**:

- Friendly, outgoing personality.
- Strong administration skills.
- Excellent customer service skills.
- Strong administration experience.
- Confident telephone manner.
- Computer literate.

**BENEFITS**:

- Holiday entitlement.
- Onsite parking.
- Be part of a fun and friendly team.
- Ongoing support.
- Modern facilities.

RE acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers.


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