Senior Administrator Custody Cash

3 days ago


Lancing, United Kingdom Equiniti Full time

Management Level

G

Senior Administrator Custody Cash

Lancing - Aspect house

Flexible working

Competitive salary & excellent benefits

EQ is a leading international provider of shareholder, pension, remediation and credit technology. With over 5,000 employees, it supports 37 Million people in 120 countries. EQ’s purpose is to care for every customer and simplify every transaction, delivered with less of an impact on the environment.

EQ’ vision is to be the leading global share registrar, offering complementary services to its client base.

Role summary
- To support cash administration services for the following products:

- Retail Products - Shareview Nominee/Certificated. CAPON Nominee.
- Corporate Products - Equiniti Premier Services, Corporate Dealing Services and Equiniti Share view Dealing Services.

This involves receipts and payment processing of monies to the clients/customers accounts as well as internal payment management.

Core Duties/Responsibilities
- Liaise with internal and external customers, on a wide range of issues, complaints, and requests for information or advice
- Customer satisfaction
- Meeting targets for accuracy, quality and volume and agreed service levels
- Satisfactory resolution of queries (self)
- Achievement of agreed business objectives/service standards
- Contribution to team service levels
- Willingness to contribute to wider department objectives
- When required provide project support ensuring own deliverables are on time and to specification

Core Competencies

Providing Excellent Customer Service:

- Delivers courteous and prompt service
- Delivers what has been promised
- Takes personal responsibility for resolving customer concerns
- Strives to exceed customer expectations
- Treats each contact with customer as an opportunity to impress them with the service offered
- Acts as an interface between the business and its customers
- Presents a good image of the company to customers

Delivering Business Results:

- Applies skill, effort and judgement to get the job done
- Ensures own role and objectives are clear
- Redirects own time and resources to ensure objectives are met
- Listens to customers before offering solutions
- Communication - written and oral
- Working with others / team player

Skills & Knowledge and Qualification
- Excellent IT skills especially knowledge of Microsoft Excel
- Self organisation, Self-motivation
- Ability to learn new tasks with mínimal supervision
- Ability to plan tasks and keep to timescales
- Ability to identify system/process improvements
- Good communication skills (both written and oral)

Organisational Awareness - Has a comprehensive understanding of the Group’s overall aims, structures policies and culture, together with a broad knowledge of the policies, operations, systems and relevant strategies pertaining to specific areas of the business. Able to provide input to business strategies taking into account commercial business requirements as well as related risks and controls.

Environmental Awareness - A high level understanding of the wider financial services industry, regulatory changes which may impact on the Group’s business and overall aims. A sound appreciation of the appropriate and technical procedural factors pertaining to banking/financial services and how these may impact on the business/customer relationships.

Non Core Duties

Travel as necessary to support business areas.

Operate within the established resource and budget levels

Note

Please note that this is by no means an exhaustive list and other things may be asked of you commensurate to the level of the role.



  • Lancing, United Kingdom Equiniti Full time

    We are currently recruiting for a Senior Administrator to join our team. If you are organised, motivated and eager to learn, this is the ideal role, full training is also provided. This area of the business provides the tools investors need to access the market and buy, sell and hold investments in a cost-effective way. The team in Lancing comprises...


  • Lancing, United Kingdom Equiniti Full time

    EQ is a leading Financial Services company. We are recruiting for a Senior Administrator to join a team in our EQ Invest part of the business. This area provides the tools investors need to access the market and buy, sell and hold investments in a cost effective way. The team in Worthing comprises of approximately 40 staff. **This role is full time and...

  • Administrator

    3 days ago


    Lancing, United Kingdom Office Angels Full time

    **JOB TITLE**: Processing Administrator **LOCATION**: Lancing **HOURS**: Monday - Friday 9am - 5.30pm **SALARY**: £23,250 p/a **BENEFITS**: Life Assurance, Health Cash Plan, Private Medical Insurance, Cycle to Work Scheme, Competitive Pension Scheme, Discounts on Hospitality, Gym Memberships, Retail and much more! **CULTURE**: Friendly, supportive,...

  • Administrator

    1 day ago


    Lancing, United Kingdom Office Angels Full time

    **OB TITLE**: Customer Service Administrator **LOCATION**: Lancing **HOURS**: Monday - Friday 9am - 5.30pm **SALARY**: £23,250 p/a **BENEFITS**: Life Assurance, Health Cash Plan, Private Medical Insurance, Cycle to Work Scheme, Competitive Pension Scheme, Discounts on Hospitality, Gym Memberships, Retail and much more! **CULTURE**: Friendly,...


  • Lancing, West Sussex, United Kingdom ISBA Enterprises Limited Full time

    Job Title: Senior Financial AdministratorLancing College is seeking a highly skilled Senior Financial Administrator to join our team. This is a maternity cover position, providing an opportunity for the right candidate to make a significant impact on our financial management.The successful candidate will report to the Finance Manager and will be responsible...


  • Lancing, United Kingdom Equiniti Full time

    This is an ideal role for someone who thrives on working in a busy office environment, and it will provide you with opportunities to learn new skills and the potential to progress with the company. If you have administration experience and can demonstrate the following skills, experience and behaviours, then this is a great opportunity for you to join the...


  • Lancing, United Kingdom AMS Full time

    **You will be working as a Senior Administrator. The office is based in Lancing, West Sussex.** This role **_Cannot _**be worked remotely. Business Function: Equiniti is a FTSE 250 company and a leading provider of technology and solutions for complex and regulated administration and payments. Our technology platforms are used by 70% of the FTSE 100,...

  • Administrator

    1 week ago


    Lancing, United Kingdom Equiniti Full time

    EQ is a leading international provider of shareholder, pension, remediation and credit technology. With over 5,000 employees, it supports 37 Million people in 120 countries. EQ’s purpose is to care for every customer and simplify every transaction, delivered with less of an impact on the environment. - EQ’ vision is to be the leading global share...


  • Lancing, United Kingdom Paula Rosa Manhattan Full time

    **Purpose of the role**: Ownership of the billing and related administration elements of the ‘order to cash’ process. **Key Accountabilities**: - Raising manual invoices and credit notes for adjustments to correct billing errors. - Assisting in creating the team’s monthly activity report and presenting to the Management team monthly. - Issuing weekly...


  • Lancing, United Kingdom Equiniti Full time

    This is an ideal role for someone who thrives on working in a busy office environment, and it will provide you with opportunities to learn new skills and the potential to progress with the company. If you have administration experience and can demonstrate the following skills, experience and behaviours, then this is a great opportunity for you to join the...


  • Lancing, United Kingdom Sussex Community NHS Foundation Trust Full time

    Band 2 Role - 37.5hrs/week An exciting opportunity has arisen to join the OneCall team as an Administrator. The OneCall Administrator post is an exciting and collaborative role supported by the Team Lead, Senior Clinical Assessors, Lead Coordinator and OneCall Coordinator staff. You will possess a positive and supportive skillset, with the ambition and...


  • Lancing, United Kingdom Appletree House Full time

    Do you want to work in a 14 bedded small residential care home in a quiet area of Lancing? Do you want to work with a fantastic team led by a supportive Manager? If yes, please read on. We would like to welcome a reliable and enthusiastic individual to join our friendly team as a Bank senior night care assistant. As a Bank senior night care assistant, you...


  • Lancing, United Kingdom Lancing College - Senior & Sixth Form Full time

    The Assistant Examinations Officer is responsible to the Lead Examinations Officer and ultimately to the Assistant Head for all public examinations (except music exams run by the Associated Board). Using appropriate software, they will be expected to support and assist the Lead Examinations Officer in the following duties: **Key Tasks and...


  • Lancing, United Kingdom Equiniti Full time

    EQ is a leading international provider of shareholder, pension, remediation and credit technology. With over 5,000 employees, it supports 37 Million people in 120 countries. EQ’s purpose is to care for every customer and simplify every transaction, delivered with less of an impact on the environment. - EQ’ vision is to be the leading global share...

  • Personal Assistant

    7 months ago


    Lancing, United Kingdom Lancing College - Senior & Sixth Form Full time

    Lancing College are seeking an energetic and forward-thinking Personal Assistant to support the Marketing, Admissions and Foundation department, which is very much at the heart of Lancing activities. **Position**: Personal Assistant **Responsible To**: Executive Director, External Relations & Foundation Director To support Marketing, Admissions and...


  • Lancing, United Kingdom Lancing College - Senior & Sixth Form Full time

    **Key Tasks and Responsibilities** - Be responsible for the administration, organisation and smooth running of all internal and external examinations ensuring compliance with annual awarding body (AB) and Joint Council for Qualifications (JCQ) regulations. - Maintain security and confidentiality of systems. - Ensure effective communication procedures are in...


  • Lancing, United Kingdom Appletree House Full time

    Do you want to work in a 14 bedded small residential care home in a quiet area of Lancing? Do you want to work with a fantastic team led by a supportive Manager? If yes, please read on. We would like to welcome a Senior Night Care Assistant to our care home to be part of our team. As a senior night care assistant you will be administering medication and...

  • Senior Account Handler

    7 months ago


    Lancing, United Kingdom The Scout Association Full time

    We have an exciting opportunity for **two** **Senior Account Handlers **to join our amazing team. **Location**:Lancing, West Sussex (Hybrid working) **Salary**:£30,955.71 per annum, Band D, Level 3, inclusive of a market supplement **Term**:Permanent **Working Hours**:35 hours per week We’re Scouts and everyone’s welcome here - all genders, races...

  • Senior Administrator

    8 months ago


    Lancing, United Kingdom Sussex Community NHS Foundation Trust Full time

    You will support the HCP service with quality improvement initiatives and help develop tools to aid planning and monitoring of service developments. You will work within the trust information governance standards and escalate any issues appropriately.


  • Lancing, United Kingdom Jago Consultants Ltd Full time

    **Who are we? **We have been providing fun, innovative, and quality products to the world of gifts for over 10 years. We constantly push the boundaries with new designs and concepts both in the UK and worldwide. We supply some of the biggest names in retail such as Tesco,ASDA, Primark, B&M and partner with really exciting brands such as SLUSH PUPPiE, The...