Customer Service

1 month ago


Swansea, United Kingdom Northgate Vehicle Hire Full time

**Salary**:£13,260
**Weekly Hours **25.5 hours per week over 3 days with some weekend work, working days flexible.

**As the UK’s leading vehicle rental specialists, we make a commitment to keep our customers mobile, that’s what we do.**

As an Agent, you take our award-winning service directly to our customers’ door and bring to life the Northgate experience. You don’t necessarily need any previous experience to join our team as an agent, just a ‘can-do’ attitude and the confidence to deliver a great service with a smile (plus, a full UK or EU driving licence too). Experience of working within an office environment would be beneficial

**Life as an agent with Northgate Vehicle Hire**

A day in the life of an agent is fast-paced and physical - most of your day you will be face to face with customers, dealing with Rental queries, occasionally delivering and collecting vehicles for your customers. As an agent, you play an integral role in enabling us to consistently provide the** first-class experience** customers’ demand, and, when you need support, there’s a great team back at branch ready to help.

We understand that you have **a life and responsibilities **outside of work, so helping you **find the right balance** between the two is important to us - with a** permanent contract and guaranteed hours**, as an agent, we offer a long-term, stable role, which can also be a great opportunity to progress your career.

**As an Agent with Northgate Vehicle Hire, we offer**:
Of course, a** great basic salary**, but there’s much more available for you at Northgate Vehicle Hire than just that. Some of our most popular benefits include (but aren’t limited to)
- A fantastic **quarterly bonus** scheme
- 23 days annual leave (+ bank holidays) and an **extra day’s** leave to celebrate your birthday **pro rata**:

- free **life assurance**:

- ** well-being **services (incl. Health Cash Plan, Dental Plan & Travel Insurance)
- discounted, flexible **Gym memberships**:

- exclusive employee** vehicle-leasing **schemes
- ** pension** & **save-as-you-earn** share scheme
- Our **Benefits App** offering unlimited access to a huge range of **retailer discounts **and **cashback deals **(incl. Tesco, Asda, Currys, B&Q & Wickes to name just a few)

Northgate Vehicle Hire are the UK’s leading provider of light commercial vehicle rental solutions, partnering with some of the country’s most well-known organisations. We have gained a reputation for being at the forefront of the LCV sector and for helping our customers when they need us most.

We’re also part of something bigger - with over 60 Northgate Vehicle Hire branches nationwide, we’re a key part of one of the UK’s largest Automotive plc’s, Redde Northgate - few other businesses can offer you the support and long-term security as us.

**Join our Team



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