Customer Service Agent
2 weeks ago
Job Title: Customer Service Agent
Contract Type: Temporary
- Location:
- Alton, Hampshire- Job Base:
- Office based**Salary**: £12.50 per hour
Reference: V-80812
Contact Phone: 01252 727887
Job Published: 06/02/2024 14:57
Customer Service Agent
Alton, Hampshire | £12.50 per hour | Posted yesterday
Join a dynamic team in Bentley, Alton, and be the frontline representative for our esteemed client. Our client is seeking Call Centre Customer Service Agents to deliver top-notch assistance to their customers. This temporary opportunity, offering £12.50 per hour, presents the chance to showcase your skills and potentially secure a permanent role.
**Position Overview**: As a Call Centre Customer Service Agent, you'll provide unparalleled service to customers, handling inquiries, resolving issues, and ensuring satisfaction. This role demands professionalism, excellent communication, and a customer-centric approach.
**Key Responsibilities**:
- Handle incoming calls promptly and courteously.
- Address customer inquiries, complaints, and requests effectively.
- Utilise CRM systems to accurately document customer interactions.
- Collaborate with team members and departments to resolve complex issues.
- Meet or exceed performance targets for customer satisfaction and call resolution.
**Requirements**:
- Previous customer service or call center experience is advantageous.
- Strong communication skills (verbal and written).
- Ability to multitask and navigate computer systems efficiently.
- Flexibility to work varying shifts, including evenings and weekends.
- Positive attitude and adaptability in a fast-paced environment.
**Benefits**:
- Competitive hourly rate of £12.50.
- Temporary role with potential for permanent placement.
- Comprehensive training and ongoing support provided.
- Opportunity for career growth within the company.
If you're passionate about customer service and eager to make a difference, to become a Call Centre Customer Service Agent in Bentley, Alton. Don't miss this chance to join a reputable company and kickstart your career.
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