System Administrator Southam

2 weeks ago

Southam, United Kingdom The Tool Connection Full time

The Tool Connection is a market leader in the automotive aftermarket sector and sells five major brands - Laser (specialist hand tools), Gunson (classic specialist tools), Kamasa (general tool market), Power Tec (body repair) & Connect (consumables).

Due to growth of the company and our IT team we are looking for an IT Technician that is a confident communicator, someone who is able to interact with colleagues at all levels to
ensure the team is able to meet the needs of the business.

**Location**: This is an office-based role located in Southam, Warwickshire

**Hours**: 37.5 hours per week

**The Role**:

- Training staff on the company’s systems and providing ongoing advice and support in relation to software.
- General IT support for both the company and subsidiary company
- Working with external resources where necessary to facilitate upgrades, modifications.
- Software back-ups and disaster recovery procedures to include both preparation and implementation ensuring the company is insured for its technology risks
- Assisting in the management of the IT team to aid their development.
- Assisting in the leading on all technology requirements across the company to help ensure the Company is compliant with legislation alongside best practice operations.
- Ensuring all technology systems, infrastructure and services meet company needs.
- Assisting in any major technical or software development projects across the company in conjunction with the IT manager.
- Assisting to ensure the adequate provision of infrastructure services ensuring appropriate use of technology, capacity, bandwidth and systems across all technology; constantly looking to standardise and simply our technology approach.
- Help with effective and appropriate advice and support on the implementation and interpretation of technology policies and procedures and new software for all staff members.
- Aid in any implementation of new systems including training users and promoting the use of the systems.
- To undertake any other appropriate duties, as requested by the IT Manager, to assist with the efficient running of the support services

**Skills and Personal Qualities**:

- Ability to provide operational effectiveness in IT function/technical area derived from objectives
- Strong verbal & written communication and interpersonal skills.
- Ability to summarize complex situations into key points and a willingness to get involved from the outset
- The ability to adapt to a fast-paced environment
- Well organised and ability to work both independently and as a team to tight deadlines.
- High sense of personal integrity
- An enthusiastic approach to work and learning
- Ability to remain calm under pressure

**Qualifications**:
Degree in IT or a Computer Science field, or equivalent or has at least 5 years previous industry experience at a supervisory level within an IT department

**Knowledge & Experience**:

- knowledge of SAP Business One is desirable
- IT operational service delivery and support, system analysis and project management methodology and/or possession of a strong background IT technical functions and delivery across different technology stacks in traditional data centre hosting or cloud hosting
- Intermediate experience project managing IT solutions and cross-functional implementations.
- Professional IT Certifications are desirable
- Fluent in English both written and oral
- Excellent working knowledge of the Microsoft Suite
- Proven history of troubleshooting

All Applications should be sent to, including your CV and covering letter.

**HR Manager**:
The Tool Connection Limited
Kineton Road
Southam
Warwickshire
CV47 0DR

01926 815000

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