Receptionist - Emergency Department

3 weeks ago


SuttonInAshfield, United Kingdom Sherwood Forest Hospitals NHS Foundation Trust Full time

We are currently looking for an enthusiastic, highly motivated Receptionist to join our Emergency Department team, we are increasing our receptionist team to help us meet the demand on the service. We are looking for individuals with great interpersonal skills who can communicate effectively and demonstrate excellent ‘customer care skills. We are a supportive and engaged team who have a real focus on our workforce and their wellbeing so if you are looking for a challenge and thrive to work in a fast paced and dynamic team then please continue reading.

The successful applicant must be able to commit to working as part of a 24/7 rota this means you will be required to work shifts ranging for 6.5 hours to 10hours is duration, working days, evenings, and nights the service you will also be required to work weekends and bank holidays.

**The successful applicant must**:

- Can manage an ever-changing fast paced workload.
- Have excellent communication skills.
- Be able to manage and prioritise their workload.
- Have customer care experience
- Have IT skills
- A willingness to learn
- Able to commit to a 24/7 servic

If you have the drive to provide an excellent patient experience and an enthusiasm for personal and service development within a clinical setting, we are waiting to hear from you.

To provide a high-quality service to the patients attending the Emergency Department by providing an efficient reception service, arranging of appointments and associated preparations, thus contributing to a smooth-running department. Dealing with telephone enquiries, undertaking clerical and reception duties in the department, greeting patients, visitors and other health care practitioners. The overriding purpose is to support the provision of highest quality patient care through personal actions and continuous improvement.

Thank you for your interest in this role.

Sherwood is nationally recognised as being an excellent place to work and deliver care. We are rightly proud of the 5,500 colleagues who work here, and we are the Health Service Journal’s Trust of the Year in 2020.

The Care Quality Commission rated King’s Mill Hospital Outstanding and Newark, and Mansfield Community Hospitals Good. Overall, we are rated Outstanding for care.

For the last three years, we have been ranked as the best NHS Trust to work for in the Midlands and in 2020 we were the third best Acute/Community NHS Trust in England.

Happy colleagues deliver better care. Our teams work in a supportive, inclusive environment, which nurtures wellbeing and has opportunities for development and progression. We do not just care for our patients; we also care for you. We would love you to join us.

To see the full detailed job description and main responsibilities of the job please refer the job description attached.



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