Front Desk Receptionist
6 months ago
**Job description**
- Receive payments by cash, credit cards, vouchers, or gift cards.
- Timely sale and processing of jump tickets, merchandise, passes, vouchers, or other retail items to customers.
- Greet and assist customers entering the park.
- Process online bookings
- Assist customers with waiver completion and verify new customer waivers.
- Prepare customers for jumping to include wristbands, footwear (if applicable), and tickets.
- Keep the workstation area clean and organized.
- Monitor, clean, and organize locker room and café seating areas as needed.
- Report problems with cash registers, customers, or facility to the head receptionist, Duty Manager, or Front of House manager.
- Responsible for accurate cash and till management for their drawer.
- Monitor marketing flyer stocks and replenish as needed.
- Assist with retail sales of merchandise and footwear as needed.
- Explains basic rules of the courts to all customers, helping to ensure all customers’ safety.
- Other duties as assigned by management or needed by the business.
- Promptly informs Manager of any and all customer complaints or comments.
- Takes messages for the management accurately, always remembering to get the name and phone number of the person leaving the message as well as what the message/visit is in regards to.
- Remains diligent and focused during all monetary or credit card transactions so that his or her register is accurate at the end of each shift.
- Cleans locker rooms, front desk area, toilets, entrance, waiver station, and gaming area according to schedule.
- Informs manager immediately of product shortages.
- Performs other related duties as assigned by the Manager.
**Job Types**: Full-time, Part-time, Zero hours contract
Contract length: 1 month
Part-time hours: 8-16 per week
**Salary**: £5.28-£10.42 per hour
**Benefits**:
- Discounted or free food
- On-site parking
Flexible Language Requirement:
- English not required
Schedule:
- Day shift
- Holidays
- Monday to Friday
- Weekend availability
Ability to commute/relocate
**Job Types**: Part-time, Permanent
Part-time hours: 8-24 per week
**Salary**: £5.28-£10.42 per hour
**Benefits**:
- Employee discount
- Free parking
- Store discount
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- Overtime
- Weekend availability
Ability to commute/relocate:
- Blackpool: reliably commute or plan to relocate before starting work (required)
**Education**:
- GCSE or equivalent (preferred)
**Experience**:
- Customer service: 1 year (preferred)
- Administrative experience: 1 year (preferred)
**Language**:
- English (preferred)
Licence/Certification:
- Driving Licence (preferred)
Work Location: In person
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