Operational Support Administrator

7 months ago


Sheffield, United Kingdom VOCON ENERGY Ltd - Full time

**Job Description - Operational Support Administrator - Sheffield**

We are looking to recruit experienced Operational Support Administrator to join our back-office team based at our Sheffield office, working with a team of individuals to meet Energy sectors targets and deadlines for setting up customer enquiries.

We are working on behalf of the major energy suppliers installing and replacing electrical fuse upgrades within customers properties, our job is to ensure these customers enjoy a first-class customer service experience, from the initial contact, technical surveys through to the final works to be carried out.

**Company Overview**

VOCON Energy Ltd is a newly established engineering business specialising in the installation of smart meters, industrial / commercial meters, electrical fuse upgrades and the provision of gas safe engineers to the utility sector. Our management team has over 40 years’ experience within the industry, having worked their way up from being meter fitters themselves. We have now taken the opportunity to establish our new company with a real focus on our customers and delivering a first-class service in the regions we serve.

This is a great opportunity to join our innovative and fast-growing business with operating depots, located in Sheffield, J34 M1 and Derby / Nottingham located at J26 M1, with fantastic opportunities for growth and development within a thriving company across various locations.

**The Role - (Key aspects of the job will involve)**:

- Responsible for inputting customer’s details into energy sector’s software
- Corresponding with customers to detain correct information
- Answer all telephone calls both internally and externally in a professional and timely manner.
- Identifying and correcting current categorisation if required
- Ensuring tasks are planned and completed within Client Target Response SLA’s
- Communicating with different departments across the business
- Working as a team to meet strict deadlines
- Key attention to detail
- Previous experience of working in an administration role
- Ability to work under pressure to meet deadlines
- Ability to communicate within the office team efficiently
- Ability to work to a high level of compliance
- Comfortable working with a small team and prepared to support in other areas across the business.
- Pleasant nature and great communicator (Verbal & Written), and above all wants to deliver a great customer service.
- Proactive / think on your feet.
- Good knowledge of IT - Microsoft Outlook - Microsoft Office - Excel Spread sheets, Power Point is essential.

**The package**

Location: Sheffield - S9 5PH - Darnall, Sheffield J34

Hours 37.5Hrs - Operating Window (09.00am - 05.00pm)

**Salary**: £20k to £23k - Subject to experience

Other: The business also operates a generous bonus / Incentive scheme along with holidays, pension, paid overtime, and support with training to aid with your personal development.
- **Job Types**: Permanent, Full-time

**Salary**: £20,000.00-£23,000.00 per year

**Benefits**:

- Company pension
- On-site parking

Schedule:

- Monday to Friday

**Experience**:

- Microsoft: 2 years (required)

Ability to Relocate:

- Sheffield S9 5PH: Relocate before starting work (required)

Work Location: In person

Reference ID: Vocon005


  • Administration

    2 weeks ago


    Sheffield, United Kingdom Reed Business Support Full time

    REED Business Support are working with a leading global manufacturer in the search for a Administrator to join their warehouse operations. The role consists of general administration duties, tied in with finance and goods work. If you have some administration experience (or can show evidence of your trainability) and are willing to get stuck into all levels...


  • Sheffield, United Kingdom Hays Business Support Full time

    Job Overview:The Human Resources Administration role at Hays Business Support is a temporary position that requires assistance with recruitment administration activities. The successful candidate will work closely with the HR/People Team to support hiring line managers with their recruitment needs, post job advertisements, arrange interviews, give feedback,...


  • Sheffield, United Kingdom VOCON ENERGY Ltd - Full time

    **Job Description - Operational Support Administrator - Sheffield** We are looking to recruit experienced Operational Support Administrator to join our back-office team based at our Sheffield office, working with a team of individuals to meet Energy sectors targets and deadlines for setting up customer enquiries. We are working on behalf of the major...


  • Sheffield, United Kingdom CV-Library Full time

    Pro-Found Recruitment are looking to recruit a fully remote Operations Administrator. Operations Administrator Benefits: Location: Fully remote working from home Hours/Days: Full Time - Monday to Friday Salary: £28,000 to £32,000 per hour - initially paid weekly via the Agency Laptop, phone and equipment provided Contract: Temp to Perm (after...


  • Sheffield, United Kingdom Pro-Found Recruitment Solutions Full time

    Pro-Found Recruitment are looking to recruit a fully remote Operations Administrator.Operations Administrator Benefits:Location: Fully remote working from home Hours/Days: Full Time - Monday to FridaySalary: £28,000 to £32,000 per hour - initially paid weekly via the AgencyLaptop, phone and equipment provided Contract: Temp to Perm (after 12...


  • Sheffield, United Kingdom Premier Technical Services Group Full time

    **Role** To provide administrative support to the Managing Director, Labour Controller and wider team, providing an exceptional level of service to both internal and external customers Providing critical support to a small busy team, in a highly competitive market ensuring accurate data input and excellent support are all key factors in the ongoing success...


  • Sheffield, United Kingdom University of Sheffield Full time

    Are you interested in working for a world top 100 University? We have an exciting opportunity in the Department of Sociological Studies for someone to join our expanding Operations team to provide a core administrative service across all our teaching and research activities. We are looking for a flexible and enthusiastic individual, with experience of...


  • Sheffield, United Kingdom Stagecoach Full time

    **Salary** Competitive **About Us**:Stagecoach Bus Yorkshire is a leading public transport provider committed to delivering safe, reliable, and efficient bus services across the region. With a focus on customer satisfaction and community engagement, we strive to connect people and places while reducing our environmental footprint. We are currently seeking...


  • Sheffield, United Kingdom Reed Business Support Full time

    I am currently recruiting for an administrator to work across two children’s centres in Sheffield based in S5 and S6. You will be supporting the Family Time service with the below duties: - Completing administration & financial tasks - Reception work - Taking calls from families, other professionals and organisations and the general public. - Taking...


  • Sheffield, United Kingdom Sue Ross Recruitment Full time

    Sue Ross Recruitment are working with an independent IT infrastructure business that delivers a broad range of solutions and services to a prestigious and growing portfolio of organisations in various sectors including Healthcare, Retail and Workspace. Based in Sheffield and operating throughout the UK, their people are highly qualified, experienced,...


  • Sheffield, United Kingdom AMDG Holdings Full time

    **OPERATIONS ADMINISTRATOR** **We have an exciting opportunity for an Operations Administrator in Sheffield** **Would you like an opportunity to work in an exciting and challenging role with the health and social care sector?** **Location**:Sheffield **Job Types**:Full-Time **Salary**:£21,750pa to £22,294pa [actual pay grade will depend on skills,...


  • Sheffield, United Kingdom Pro-Finance (Pro-Recruitment Group) Full time

    Job description **Finance and Operations Administrator | £30,000 - £35,000 + benefits** **London (Full Time: 3 - 4 days office-based + remote working) | Permanent** The Human Dignity Trust (HDT) is a London-based legal charity that provides technical legal assistance to defend the human rights of LGBT people globally. HDT are embarking on an exciting...


  • Sheffield, United Kingdom Sheffield Teaching Hospitals NHS Foundation Trust Full time

    An exciting opportunity has arisen to join the Chief Operating Officer's Team in the role of the Administrative Support Officer. Undertaking a support role across a small team of Managers and Personal Assistants within the COO/Clinical Operations Office, the post will contribute to this fast paced, patient focused service which works closely with clinical,...


  • Sheffield, United Kingdom Reed Business Support Full time

    I am currently recruiting for a Customer Service Administrator / Business Support Officer to work at my client a leading public sector organisation based in Sheffield in the Localities Team. **Duties will include**: - Calling and chasing up referrals - Updating systems and inputting data - Postal duties - Other admin tasks as required - Liaise with workers...


  • Sheffield, United Kingdom Reed Business Support Full time

    I am recruiting for a Business Support Officer to work at my client, a leading public sector organisation based across the Sheffield City centre and the S7 postcode. **This role will be to work in the Childrens Services and will involve a variety of office duties including**: - Updating systems - Working with sensitive information - Creating letters -...


  • Sheffield, United Kingdom Shelter Full time

    We are seeking an experienced TOAS Administrator to join our team in Sheffield. This is a unique opportunity to work with a leading housing and homelessness charity, making a real difference in people's lives. As a TOAS Administrator, you will play a key role in ensuring the effective delivery of our Helpline Plus telephone casework services. Your primary...


  • Sheffield, United Kingdom Reed Business Support Full time

    I am currently recruiting for a Business Support Officer to work on behalf of a leading public sector organisation base in the S1 postcode of Sheffield. This role is based within a busy office and will cover all aspects of the first contact team. **Duties will include**: - Managing a busy generic inbox and referrals from the Police, Ambulance, Health...


  • Sheffield, Sheffield, United Kingdom Getting In Limited Full time

    Your Career in AdministrationThis Administration and Operations Apprentice position is a great opportunity to develop your business administration skills.You will be working for SIG, a well-established company with a reputation for delivering high-quality products throughout the UK and Europe.The role involves processing paperwork, managing stock, and...


  • Sheffield, Sheffield, United Kingdom City Facilities Management Full time

    Job Title: Administrative Support Specialist - Competitive Salary: £35,000 - £40,000 per annum.About the RoleThis exciting opportunity has arisen for an experienced and skilled administrative professional to join our team as an Administrative Support Specialist. In this role, you will provide comprehensive and efficient administrative support to senior...


  • Sheffield, United Kingdom Sensa Waste Solutions Full time

    As our family run business is rapidly growing we are looking to add to our Head Office team with an Operations Administrator. Working as part of the Operations Team with direction from the Accounts Manager and Managing Director, you will be responsible for: - Answering telephone and dealing with enquiries - General office administration duties - Ensuring...