Contact Centre Advisor

5 months ago

Perth, United Kingdom Bestway Wholesale Full time

_**At Bestway, we are passionate about meeting our customers’ needs and working as a team to grow our business. So, if you are looking for an opportunity to make an impact on an ambitious company that is built its way up from humble beginnings, you could be the sort of person we are looking for.**_
- **37.5 hours per week**_

If you have previous Telesales or Customer Service experience, we would love to hear from you. We need people who are genuine and caring with great listening skills and the empathy to go the extra mile for customers on each call. You should be resilient with the ability to stay calm even when working under pressure and enjoy finding solutions to customer problems whilst adhering to operational processes.

As you will be working on both inbound and outgoing calls, as well as assisting our customers you must be adaptable and confident in communicating both verbally and in written format.

**Your main responsibilities**
- Making outgoing calls from an assigned call board along with taking inbound calls
- Upselling products to Customers
- Outbound calls to let customers know about promotions
- Learning monthly and weekly promotions and helping our customers receive the best deals possible
- Dealing with customer issues or complaints
- Communicating with other depots throughout the UK to ensure customers are receiving the best care possible
- Working alongside the Territory Sales Managers assigned to each Depot
- Placing Uplift lines in the system for customer returns

**About You**
- Exceptional customer service
- Excellent communication skills
- Able to establish and maintain positive working relationships with others
- The ability to prioritise tasks
- Maintain high levels of accuracy and detail
- Strong IT skills in all Microsoft Applications
- You will be a strong team player, harnessing the power of the team whilst being an integral part of promoting team spirit

**What next?**

**Job Types**: Full-time, Permanent

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Perth, Perth and Kinross: reliably commute or plan to relocate before starting work (required)

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- customer service: 1 year (preferred)

Work Location: In person

  • Contact Centre Advisor

    5 months ago

    Perth, United Kingdom Bestway Wholesale Full time

    _**At Bestway, we are passionate about meeting our customers’ needs and working as a team to grow our business. So, if you are looking for an opportunity to make an impact on an ambitious company that is built its way up from humble beginnings, you could be the sort of person we are looking for.**_ - **37.5 hours per week**_ If you have previous Telesales...

  • Repairs Centre Advisor

    5 months ago

    Perth, United Kingdom Perth & Kinross Council Full time

    LOCATION: Pullar House 35 Kinnoull Street Perth, PH1 5GD SALARY: £21,961 - £23,312 per year CONTRACT TYPE: Permanent POSITION TYPE: Full Time HOURS: 36 hours per week £21,961 - £23,312 Pullar House, 35 Kinnoull Street, Perth PH1 5GD You will be one of 6 Repairs Advisors reporting to our Repairs Officer managing all contact streams from our...

  • Repairs Centre Advisor, Pullar House

    5 months ago

    Perth, United Kingdom Perth & Kinross Council Full time

    LOCATION: Pullar House 35 Kinnoull Street Perth, PH1 5GD SALARY: £23,838 - £25,189 per year CONTRACT TYPE: Permanent POSITION TYPE: Full Time HOURS: 36 hours per week £23,838 - £25,189 Pullar House, 35 Kinnoull Street, Perth You will be one of 6 Repairs Advisors reporting to our Repairs Officer managing all contact streams from our...

  • Customer Call Advisor

    5 months ago

    Perth, United Kingdom SSE Full time

    **About the Role**: **Base Location**:Perth, Inveralmond House Office **Salary**: £26,609 - £30,472 pro rata + 70% shift allowance + a range of benefits to support your finances, wellbeing and family. **Working Pattern**: 10 Month Fixed Term Contract | Full Time (shift rota) Operations are responsible for keeping the lights on today and tomorrow. The...

  • Customer Advisor

    5 months ago

    Perth, United Kingdom Struans Full time

    **About Us** Struans are a successful local company and our Garage Services branch in Perth city centre has been servicing and repairing vehicles for over 40 years, with a small close knit team offering great personal service. Being a family owned company we offer a different environment for staff to flourish in, and have many long serving staff in our...

  • Customer Service Advisor

    5 months ago

    Perth, United Kingdom Pertemps Network Group Full time

    **Customer Service Advisor - Perth**: - 6211028241 Applicants **£13.14 Per Hour** - Full Time**Temporary** **Perth, Perth and Kinross** **Customer Service And Call Centre** **Job Description**: **Customer Service Advisors - Perth** Pertemps Scotland are looking to recruit Customer Service Advisors to work on a temporary contract for a well-known...

  • Assistant Shopping Centre Manager

    3 weeks ago

    Perth, Perth and Kinross, United Kingdom K L Recruitment Solutions Ltd Full time

    We are seeking a highly skilled Assistant Shopping Centre Manager to join our team at K L Recruitment Solutions Ltd. This is a fantastic opportunity for an experienced professional to take on a key role in supporting the Centre Manager and being a central point of contact for the scheme.The successful candidate will provide full administration support for a...

  • Customer Service Telephony Advisor

    5 months ago

    Perth, United Kingdom SSE Full time

    **About the Role** **Base Location**: Inveralmond House, Perth **Salary**: £26,609 - £30,472 pro rata + shift allowance + a range of other benefits to support your family, finances and wellbeing. **Working Pattern**: 6 Month Fixed Term Contract | Full Time Shift rota pattern averaging 37 hrs per week, with a combination of shifts between the hours of...

  • Customer Relations Advisor

    6 months ago

    Perth, United Kingdom SSE Full time

    **About the Role** **Base Location**: Perth or Portsmouth, this role will be fully office based. **Salary**: £26,609 - £30,472 + a range of other benefits to support your family, finances and wellbeing. **Working Pattern**:Permanent | Full Time | Office based As a Customer Relations Advisor, you will work within our Customer Contact Centre, where you...

  • Assistant Shopping Centre Manager

    4 weeks ago

    Perth, United Kingdom CV-Library Full time

    I am supporting a great, varied opportunity for an Assistant Shopping Centre Manager for a successful scheme in Perth. This key position will support the Centre Manager & be a key part of the small on site team. Key areas of delivery include: - * To be the central point of contact for the scheme * Providing full administration support for a variety of...

  • Customer Relations Advisor

    1 month ago

    Perth, Perth and Kinross, United Kingdom SSE Enterprise Full time

    About the RoleWe are seeking a highly skilled Customer Relations Advisor to join our team at SSE Enterprise. As a key member of our Customer Contact Centre, you will play a vital role in providing exceptional customer service and resolving complaints in a timely and professional manner.Key Responsibilities:Communicate effectively with customers to understand...

  • Customer Relations Advisor

    1 month ago

    Perth, Perth and Kinross, United Kingdom SSE Enterprise Full time

    About the RoleWe are seeking a highly skilled Customer Relations Advisor to join our team at SSE Enterprise. As a key member of our Customer Contact Centre, you will play a vital role in providing exceptional customer service and resolving complaints in a timely and professional manner.Key Responsibilities:Communicate effectively with customers to understand...

  • Customer Service Advisor

    5 months ago

    Perth, United Kingdom SSE Full time

    **About the Role** **Base Location**: Cardiff, Reading or Perth - this is a hybrid role working two days a week from the office within these locations. **Salary**: £26.609 - £30,472+ a range of other benefits to support your family, finances and wellbeing. **Working Pattern**: 12 month Fixed Term Contract or Secondment | Full Time | Flexible First...

  • Customer Service Advisor

    5 months ago

    Perth, United Kingdom Jenson Fisher Consulting Full time

    Do you have previous experience in Customer Service and/or Sales? Would you like to work in a professional role as part of a vibrant team? Can you build and nurture relationships and achieve targets? If so, read on! Jenson Fisher are delighted to be partnering with our multi-national client based in Perth to recruit a Customer Service Advisor on a...

  • Assistant Shopping Centre Manager

    3 weeks ago

    Perth, United Kingdom K L Recruitment Solutions Ltd Full time

    I am supporting a great, varied opportunity for an Assistant Shopping Centre Manager for a successful scheme in Perth.This key position will support the Centre Manager & be a key part of the small on site team. Key areas of delivery include: -To be the central point of contact for the schemeProviding full administration support for a variety of...

  • Assistant Shopping Centre Manager

    3 weeks ago

    Perth, United Kingdom K L Recruitment Solutions Ltd Full time

    I am supporting a great, varied opportunity for an Assistant Shopping Centre Manager for a successful scheme in Perth.This key position will support the Centre Manager & be a key part of the small on site team. Key areas of delivery include: -To be the central point of contact for the schemeProviding full administration support for a variety of...

  • Assistant Shopping Centre Manager

    3 weeks ago

    Perth, United Kingdom K L Recruitment Solutions Ltd Full time

    I am supporting a great, varied opportunity for an Assistant Shopping Centre Manager for a successful scheme in Perth.This key position will support the Centre Manager & be a key part of the small on site team. Key areas of delivery include: -To be the central point of contact for the schemeProviding full administration support for a variety of...

  • Assistant Shopping Centre Manager

    2 weeks ago

    Perth, United Kingdom K L Recruitment Solutions Ltd Full time

    Job Description I am supporting a great, varied opportunity for an Assistant Shopping Centre Manager for a successful scheme in Perth. This key position will support the Centre Manager & be a key part of the small on site team. Key areas of delivery include: - To be the central point of contact for the scheme Providing full administration support for a...

  • Customer Relations Advisor

    5 months ago

    Perth, United Kingdom SSE Full time

    **About the role** **Base Location**: Perth - this role will be fully office based. **Salary**: £26,609 - £30,472 + a range of other benefits to support your family, finances and wellbeing. **Working Pattern**:Permanent | Full Time | Office based As a Customer Relations Advisor, you will work within our Customer Contact Centre, where you will support...

  • Customer Relations Advisor

    6 months ago

    Perth, United Kingdom SSE Full time

    **About the role** **Base Location**: Perth - this role is fully office based **Salary**: £26,609 - £30,472 + a range of other benefits to support your family, finances and wellbeing. **Working Pattern**:Permanent | Full Time | Office based As a Customer Relations Advisor, you will work within our Customer Contact Centre, where you will support our...