Customer Service Executive
4 days ago
Office Angels are currently recruiting for a **Customer Service Executive** for our client based in Camberley.
**Role**:Customer Service Executive
**Location**:Camberley
**Salary**: Up to £22k DOE
**The Role**:
- Provide information on the products and services
- Resolve any problems the customer might face
- Identify and understand customer's needs
- Build sustainable relationships of trust through open and interactive communication
- Meet personal and team targets
- Handle complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Maintain CRM system
- Follow communication procedures, guidelines and policies
- Go the extra mile to engage customers
- Previous experience in a customer service-based role is advantageous
- Strong phone contact handling skills and active listening
- Customer orientation and ability to adapt/respond to different types of characters
- Excellent communication and presentation skills
- Ability to multi-task, prioritise, and manage time effectively
- Good team player
- Remain calm and professional under all circumstances
Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.
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