Senior Administrator
4 days ago
Your new role
Are you an experienced Administrator looking for the next step in your career, or a Senior Administrator looking for a new challenge? National Highways has an opportunity for a Senior Administrator to join the Regional Investment Programme (RIP), withinthe Major Projects (MP) directorate, in the South West.
RIP is one of four programmes within National Highways Major Projects Directorate. Major Projects is responsible for the delivery of nearly 70 projects with a total value of more than £14 billion, and some of the most exciting and challenging projects inthe country. National Highway’s goal is to change the industry: to make roads and their construction and maintenance safer; to be more responsive to the needs of our customers, particularly about biodiversity and carbon; and to exploit the digital agenda anddrive the productivity agenda to improve delivery.
Major Projects focus on the delivery of sensitive and complex projects; growing individual talent and our organisational capacity to be successful. We strive to be creative and exploit digital and technological opportunities whilst maintaining the higheststandards in Safety, Health, Wellbeing and Customer Service to deliver great projects.
We are looking for a proactive and driven individual to provide flexible and varied administrative support to contribute to the delivery of business activities and objectives to time, quality and within budget.
We offer home working with regular meetings taking place in our Bristol office. Occasional travel to project sites may also be required.
What you’ll be leading on:
- Delivering a variety of administrative processes; ensuring accuracy and punctuality whilst adherence to defined procedures and standards.
- Producing accurate and timely KPI reports to be shared with senior stakeholders, supporting effective planning, decision making and oversight.
- Monitoring, collating and analysing project information and statistics. Sharing these findings to support others in the delivery of business objectives and project milestones.
- Answering standard and non-standard enquiries, acting as a point of contact internally and externally. Providing information to stakeholders to support delivery, customer service, and decision making. Escalating issues for resolution, as necessary.
- Maintaining project records, customer correspondence, and governance documents. Entering information on systems and storing files to ensure that information is up to date, in the right place, and easily accessible.
- Managing self-led initiatives to completion, either standalone or as part of larger projects, to support achievement of business objectives.
- Identifying areas of special interest to support the regional programme and the delivery of specific business functions such as finance, communications, governance, or commercial activities.
To Be Successful you'll need:
- Experience in a project environment (non-industry specific) is preferred.
- Excellent verbal and written communication skills with an ability to build relationships with a wide range of stakeholders.
- Experience in ensuring good quality, customer focused service delivery.
- Proficiency in the use of Microsoft Office software including, Outlook, Excel, and PowerPoint. (Experience with Project Management / CRM/Financial software desirable)
- Strong time management and organisations skills. An ability to work under one’s own initiative, prioritising tasks to meet competing deadlines.
Why you should join us
At Highways England we believe in a connected country. We are passionate about creating a culture where colleagues feel connected, included and enjoy greater wellbeing to achieve this. We're proud that as an organisation we are continually striving to dobetter and actively encourage and support our colleagues to do the same with their careers.
So if you put safety first, take ownership of your work, show passion for what you do, work effectively in a team, and demonstrate integrity in how you do it - then you'll be a great fit for our organisation.
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