Customer Service Executive

2 days ago


Nuneaton, United Kingdom Talk Staff Full time

Have you got excellent customer service skills and looking for a new and exciting challenge? Our reputable client based in Nuneaton are looking to hire a Customer Service Executive to join their growing business.

**To be considered for the role, you’ll require the following essentials**:

- 3-5 years’ experience in a similar role
- Excellent knowledge of MS Office with strong organisational skills
- Familiar with ERP systems
- Customer oriented
- Ability to find suitable solutions to problems
- Have the ability to work well under pressure
- Able to work in a fast-paced and demanding environment
- Excellent administation skills
- Have an excellent attention to detail
- Posses strong interpersonal skills

**Within this position, you’ll also be**:

- Working with sales representatives and the logistics department
- Managing orders for customers and following up until delivery of the goods
- Managing the after-sales service
- Providing information to customers about products
- Following up with containers shipment, formalities/custom documents, and international payments
- Managing customer claimsand liaising with internal teams to reach adequate solutions
- Organising of transportation in special cases

**Salary & Working Hours
Salary is £25,000 - £27,000 per annum, dependant on experience

Working hours are Monday - Friday, 8.30am - 5pm
- Talk Staff Recruitment is an established division of Talk Staff Group and works with companies throughout the East Midlands and UK with roles including many areas such as: Accountancy & Finance, Human Resources, Marketing, Contact Centre and Office Support.

Talk Staff Recruitment act as an Employment Agency in relation to this vacancy.



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