Customer Service Administrator

4 weeks ago


Derby, United Kingdom Pendragon Full time

**Customer Service Administrator**

**Pendragon Vehicle Management**

**Hybrid Role**

**Competitive salary with pension, critical illness pay, life assurance, 23 days holiday plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services**

Pendragon Vehicle Management is seeking to recruit a motivated, highly organised experienced Customer Service Administrator to be part of our team based at Pendragon Vehicle Management in Derby, which has recently undergone a major refurbishment throughout.

As a Pendragon Vehicle Management Administrator your daily responsibilities will be
- Answering the telephone in a professional manner
- Produce quotations for customers to a high level of accuracy
- Ordering vehicles via our internal and external supplier chain
- Proactively managing status reports
- Driver updates completed
- Effectively communicate with customers and manage their expectations
- Arranging deliveries and ensure return vehicle sent to correct site
- Data entry into several systems
- Providing reports for Customers
- Working closely with the Sales Team
- Provide exceptional customer service skills and focus
- Proactive complaint handling
- Can do attitude

Ideally you will have experience of working in a busy and fast paced administrative environment. Excellent interpersonal, organisational and communication skills and the confidence to liaise with customers and colleagues at all levels.

With a focus on providing exceptional levels of customer service at all times, you must be computer literate with outstanding attention to detail. You will also be able to demonstrate an ability to work effectively under pressure in order to meet deadlines.

In return we will support you with training, development and the opportunity to take your career to the next level.

Hours of work are 9.00 am to 5.30 pm weekdays.



  • Derby, United Kingdom Elizabeth Michael Associates LTD Full time

    Our client is a well know and established business in Derby who are looking for a Customer Service Administrator to join their small customer service team. They may be a small team but they look after their huge existing customer base with all operational aspects of the customer relationship offering the best service. This team is responsible for processing...


  • Derby, United Kingdom SF Group Full time

    SF Recruitment are recruiting exclusively for one of our top clients in Derby. Our client has a fantastic reputation in the market for having ongoing career development opportunities, and a very supportive management team with fantastic training. This role will be ideal for someone who is looking to develop their skills and progress! Our client is looking...


  • Derby, United Kingdom Talk Staff Recruitment Full time

    Here’s a great role for an experienced Customer Service Administrator to join a progressive business. This role, reporting out of their Derby location will see you getting hands-on and working on interesting projects. **To be considered for the role, you’ll require the following essentials**: - Have excellent communication skills, both verbally and in...


  • Derby, Derbyshire, United Kingdom Pendragon PLC Full time

    Pendragon Vehicle Management Hybrid Role £22,341 basic salary with pension, critical illness pay, life assurance, 23 days holiday, plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services Pendragon Vehicle Management is seeking to recruit a motivated, highly organised experienced Customer Service...


  • Derby, Derbyshire, United Kingdom Getinge Full time

    Getinge is a leading global provider of products and systems that contribute to quality enhancement and cost efficiency within healthcare and life sciences. Everything we do, from architectural planning to the equipment, therapies and solutions aim to secure the safest and most reliable care. As a leading medtech company, we focus every talent and resource...


  • Derby, United Kingdom Medartis Ltd. Full time

    Our Customer Service Team is looking for additional support in order to manage both internal and external customer requirements in a professional, timely and efficient manner. **Your main responsibilities** - You are the first point of contact for our customers and help them with any enquiry - As part of the customer service team you are providing support...

  • Ng - Administrator

    5 days ago


    Derby, United Kingdom Quality Service Recruitment Full time

    Superb opportunity for admin people to join us! Are you an experienced administrator looking for a new chance to develop your career? You will be required to assist with the support of the customer services team, this will involve answering phones, general post and admin and some reporting of failures - leading to order entry and despatching on the computer...

  • Service Administrator

    4 weeks ago


    Derby, United Kingdom Pertemps Derby Full time

    An enthusiastic and dedicated Service Administrator required to join an Established client based in Derby. As an experienced Administrator you will support the Change and Transition Lead providing support within the Service management department Responsibilities - Assisting with data entry - Maintaining and updating logs for individual projects - Maintaining...


  • Derby, United Kingdom Pertemps Derby Full time

    A leading logistics client based in the De74 area are seeking an experienced Logistics Customer Service specialist. Responsibilities - Liaise with customers and suppliers to ensure that customer expectations are met during the movement of cargo. - Obtain competitive rates for all quotes - Process bookings received from customers efficiently and ensure they...


  • Derby, United Kingdom Collegiate AC Ltd Full time

    **About Collegiate** Collegiate AC Ltd is a market leader in purpose-built student accommodation with over 10,500 beds in 21 cities across the UK. We work closely with our partners to be the most trusted accommodation choice for students by creating a unique experience where everyone feels they belong. The key to Collegiate’s rapid growth has been our...


  • Derby, Derbyshire, United Kingdom Pendragon PLC Full time

    Pendragon Vehicle Management Hybrid Role £22,341 basic salary with pension, critical illness pay, life assurance, 23 days holiday, plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services Pendragon Vehicle Management is seeking to recruit a motivated, highly organised experienced Customer Service...


  • Derby, United Kingdom Derby City Council Full time

    Application closing date 31/03/2024 Working Pattern Part time Salary Grade: C £23,500 - £25,119 a year (actual starting salary £13,338 a year) Contractual hours 21 Basis Part time Job category/type Administration Attachments Blank Job description **Directorate: Chief Executives - Estates & Asset Management** **Hours: 21 hours a week,...


  • Derby, United Kingdom Central England Co-operative Full time

    Location- DERBY - Department- Customer Services Assistant - Advertising Salary- £10.00 per hour - Vacancy Type- Fixed Term - Hours Per Week- 12 - Company Name- BREADSALL STORE - 100414 - Contract Dates- 6 Month FTC **What will you be doing?**: *** If being part of a passionate and motivated team that strives to deliver excellent service to our customers,...


  • Derby, United Kingdom Central England Co-operative Full time

    Location- DERBY - Department- Customer Services Assistant - Advertising Salary- £10.75 per hour - Vacancy Type- Permanent - Hours Per Week- 16 - Company Name- LANGLEY PARK - 100141 **What will you be doing?**: *** If being part of a passionate and motivated team that strives to deliver excellent service to our customers, members and communities interests...


  • Derby, United Kingdom Central England Co-operative Full time

    Location- DERBY - Department- Customer Services Assistant - Advertising Salary- £10.00 per hour - Vacancy Type- Permanent - Hours Per Week- 12 - Company Name- HARRISON DRIVE, WIRKSWORTH - 100777 **What will you be doing?**: *** If being part of a passionate and motivated team that strives to deliver excellent service to our customers, members and...


  • Derby, United Kingdom Central England Co-operative Full time

    Location- DERBY - Department- Customer Services Assistant - Advertising Salary- £10.00 per hour - Vacancy Type- Permanent - Hours Per Week- 12 - Company Name- BLENHEIM ROAD, ASHBOURNE - 100282 **What will you be doing?**: *** If being part of a passionate and motivated team that strives to deliver excellent service to our customers, members and...


  • Derby, United Kingdom Central England Co-operative Full time

    Location- DERBY - Department- Customer Services Assistant - Advertising Salary- £10.75 per hour - Vacancy Type- Permanent - Hours Per Week- 8 - Company Name- KEDLESTON ROAD, DERBY - 100373 **What will you be doing?**: *** If being part of a passionate and motivated team that strives to deliver excellent service to our customers, members and communities...


  • Derby, United Kingdom Mitie Full time

    **Job Overview**: **Main Duties** - Consistently demonstrates a passion for delivering exceptional customer experiences. Representing Mitie and acting as the first point of contact for our customers. - Using our internal systems to record, manage and track jobs. Raising Service Requests, demonstrating strong attention to detail to ensure that each request is...

  • Case Administrator

    4 weeks ago


    Derby, United Kingdom HM Prison & Probation Service Full time

    **Details**: **Reference number**: - 271048**Salary**: - £19,087 - £23,182**Job grade**: - Other- NPS Pay Band 2 National**Contract type**: - Permanent**Type of role**: - Administration / Corporate Support**Working pattern**: - Full-time**Number of jobs available**: - 1Contents Location About the job **Benefits**: Things you need to...


  • Derby, United Kingdom Air Liquide Full time

    Delivering Gas Solutions To The British Industry. Energas is a key part of the Air Liquide Group presence in the UK. Energas are a leading service provider of cylinder gases to a variety of industry sectors in the UK, delivering a local and personal service, combined with global quality products and expert technical support. Energas supply a comprehensive...