Care Coordinator for Inequalities and Access

2 weeks ago

Taunton, United Kingdom Taunton Central Primary Care Network Full time

People experiencing the worst health inequalities include those in the following groups:

- Gypsy, Traveller and Roma groups
- homeless people and those insecurely housed
- vulnerable migrants, refugees and asylum seekers
- people in contact with the criminal justice system
- people with learning disabilities
- people with SMIs (severe mental illness)
- housebound
- care leavers
- people with a language barrier
- people with low health literacy
- people with drug and alcohol problems
- people digitally excluded with no access to the internet or broadband

Our Care Coordinator will use assertive outreach skills to engage people who are hard to reach. You will reach out to those communities who sometimes feel voiceless to give them the help and support they need. You will support patients in preparing for or in following up clinical conversations they have with PCN primary care professionals. You will be working with patients to help ensure they have the right support and to signpost to the relevant local voluntary sector organisations that can support them with their non-clinical health needs.

From the patient’s perspective, nobody is more highly valued than the care coordinator, who is their go-to person if their needs change or if something goes wrong with service delivery. Many elderly and disabled people have highly complex needs and would struggle to coordinate with all the relevant services directly. The care coordinator relieves them of this burden and ensures that there are no gaps in service provision.

Support provided directly with patients and their carers would include supporting the development of personalised plans, utilising decision aids, providing information, making appointments, coordination and navigation for people and their carers across health and care services.

**Primary Duties and Areas of Responsibility**
- Work with the PCN member practices to identify and address access barriers for those who struggle to access healthcare.
- Working with other PCN Care Coordinators, raise awareness of health promotion, screening, NHS Health Checks and LD Health checks with patients.
- Liaise with GPs and practice teams to identify individual patients who struggle to access health services and/or coordinate effectively with all relevant services.
- Act as a point of contact between GP, patients, carers and other agencies.
- Manage patient-initiated calls for help/signposting etc., ensuring patients are directed to appropriate services.
- Support patients to self-manage their care including referrals to Social Prescribing Link Workers where a patient may benefit from this service.
- Link in with and build relationships with the wider PCN team, Social Prescribers, Pharmacists, Health and Wellbeing Coaches and other clinical/non-clinical partners involved in the patient’s care.
- Holistically bring together all of a person’s identified care and support needs, and explore options to help them achieve their needs.
- Help people to manage their needs through answering queries, making and managing appointments, and ensuring that people have good quality written or verbal information to help them make choices about their care.
- Provide coordination and navigation for people and their carers across health and care services, working closely with social prescribing link workers, health and wellbeing coaches, and other professionals.

**Primary Duties and Areas of Responsibility - Direct patient facing work**
- Holistically bring together all of a person’s identified care and support needs, and explore options to meet these within a single personalised care and support plan (PCSP), in line with PCSP best practice, based on what matters to the person.
- Support patients to utilise decision aids in preparation for a shared decision-making conversation.
- Help people to manage their needs through answering queries, making and managing appointments, and ensuring that people have good quality written or verbal information to help them make choices about their care.
- Support people to take up training and employment, and to access appropriate benefits where eligible.
- Support people to understand their level of knowledge, skills and confidence (their “Activation” level) when engaging with their health and wellbeing, including through the use of the Patient Activation Measure.
- Assist people to access self-management education courses, peer support or interventions that support them in their health and wellbeing and increase their activation level.
- Explore and assist people to access personal health budgets where appropriate.

**Communication and collaborative working relationships**
- Actively work toward developing and maintaining effective working relationships both within and outside the PCN or group of PCNs.
- Liaise with other stakeholders as needed for the collective benefit of patients including but not limited to Patient’s GP, Nurses, other practice staff and other healthcare professio

  • Care Coordinator

    2 weeks ago

    Taunton, United Kingdom Helping Hands Home Care Full time

    Location: TauntonThe Role:Since 1989, we’ve supported adults of all ages to maintain their independence and stay in the place they know and love. Because, life is better at home.Helping Hands is the nation’s most widely rated home care provider and the only one to be endorsed as a Centre of Excellence by Skills for Care. We have over 150 branches across...

  • Care Coordinator

    4 weeks ago

    Taunton, United Kingdom Live In Care Full time

    Are you a good communicating with a great personality who excels at customer service and enjoys puzzles? Have you worked in care and want to progress your career? We could have the new opportunity you are looking for. We are looking for a full time Placement Co-ordinator who ideally will be quick thinking, have the ability to retain logístical information,...

  • Screening & Immunisation Coordinator

    7 days ago

    Taunton, United Kingdom NHS England Full time

    The role of the Screening and Immunisation Coordinator (SIC) is to support the commissioning of consistently resilient, high quality national screening and immunisation programmes within the defined geography of an NHSE/I region, bringing specific clinical and public health expertise to inform the commission and system management. You will provide direct...

  • Health Care Assistant

    2 weeks ago

    Taunton, United Kingdom Rayvvin Care Full time

    Rayvvin Care is a Healthcare service provider that provides an exceptional temporary staffing service for healthcare providers. Our clients include a range of public and private sector establishments, including NHS, care homes, hospitals, clinics and nursing homes We are currently recruiting experienced health care assistants, who are able to travel to our...

  • Surgical Bed Coordinator

    6 days ago

    Taunton, United Kingdom Somerset NHS Foundation Trust Full time

    A exciting opportunity has arisen to join the Surgical team that oversee the management of elective lists and post operative bed allocation. The Surgical Bed Coordinator is a crucial role in this team that work alongside our clinical and patient flow teams to achieve the best journey for our surgical patients. If you are interested in joining our team and...

  • Supervisor (Care Coordinator)

    1 week ago

    Taunton, Somerset, United Kingdom Notarohomes Full time

    40 per hour (+£2 p/h overtime) Notaro Care Homes are recruiting fora dedicated and compassionate Care Supervisor to work at their dementia nursing home, Aspen Court in Taunton! To provide all necessary support to people living at the home enabling them to live an active and fulfilled life, whilst promoting a happy and friendly environment, adhering to CQC...

  • Criminal Justice Casework Coordinator

    4 weeks ago

    Taunton, United Kingdom Venn Group Full time

    **Criminal Justice Casework Coordinator** **Required via Venn Group** A prestigious Support provider in **Taunton** requires a **Casework Coordinator **to join their team on a **permanent **basis. The post holder will manage referrals, assessing and supporting clients in a way that allows them to maintain accommodation and make positive changes in their...

  • Acute pain and Vascular access specialist practitioner

    5 days ago

    Taunton, Somerset, United Kingdom Somerset NHS Foundation Trust Full time

    Due to expansion of the clinical service an exciting and rare opportunity has become available to join the acute pain and vascular access team. The Acute pain and vascular access team provide specialist knowledge and skills to support patients and staff throughout the trust. Applicants must be positively driven and willing to strive for the highest...

  • Care Assistant- Taunton

    1 week ago

    Taunton, United Kingdom Mash Group Full time

    Are you passionate about providing compassionate care and support to individuals in need? We are looking for dedicated Care Assistants to join our clients team and make a positive impact on our customers' lives. Our client is committed to delivering high-quality, person-centred care to help their customers enjoy the best possible quality of life in and...

  • Care Assistant- Taunton

    1 week ago

    Taunton, United Kingdom Mash Group Full time

    Are you passionate about providing compassionate care and support to individuals in need? We are looking for dedicated Care Assistants to join our clients team and make a positive impact on our customers' lives. Our client iscommitted to delivering high-quality, person-centred care to help their customers enjoy the best possible quality of life in and...

  • Acute pain and Vascular access specialist practitioner

    6 days ago

    Taunton, Somerset, United Kingdom Somerset NHS Foundation Trust Full time

    Acute pain and Vascular access specialist practitioner (Band 6) - Acute pain and Vascular access - Somerset NHS Foundation Trust Due to expansion of the clinical service an exciting and rare opportunity has become available to join the acute pain and vascular access team. The Acute pain and vascular access team provide specialist knowledge and skills to...

  • Activities Co-ordinator

    4 weeks ago

    Taunton, United Kingdom St Georges Care Home Full time

    We require an energetic, enthusiastic, committed, reliable and sociable Activities Coordinator within our small 19 bedded care home for the elderly in central Taunton. Ideally you will already have experience within this role, or have the relevant and transferrable skills if not. You will be a great team player but also able to work on your own initiative....

  • Live In Care Assistant for a Couple

    1 week ago

    Taunton, Somerset, United Kingdom Mash Group Full time

    As a first-class home care provider in Taunton, Bluebird Care are recruiting Live-In Carers. PLEASE NOTE WE ARE UNABLE TO ACCEPT CANDIDATES FROM OVERSEAS OR THOSE REQUIRING SPONSORSHIP They will match you with a customer to live in their home, where you will provide all aspects of personal and domestic care, build key relationships and provide...

  • Care Assistant- Taunton

    4 weeks ago

    Taunton, Somerset, United Kingdom Mash Group Full time

    Are you passionate about providing compassionate care and support to individuals in need? We are looking for dedicated Care Assistants to join our clients team and make a positive impact on our customers' lives. Our client is committed to delivering high-quality, person-centred care to help their customers enjoy the best possible quality of life in and...

  • Care Assistant

    4 weeks ago

    Taunton, Somerset, United Kingdom Mash Group Full time

    Are you passionate about providing compassionate care and support to individuals in need? We are looking for dedicated Care Assistants to join our clients team and make a positive impact on our customers' lives. Our client is committed to delivering high-quality, person-centred care to help their customers enjoy the best possible quality of life in and...

  • Adult Social Care Practitioner

    7 days ago

    Taunton, United Kingdom Somerset County Council Full time

    **Why should I choose Somerset County Council?** In Somerset, our focus is on promoting independence for everyone - so that people can do the things that matter most to them and live the life they want to live. We are doing things differently to put the person at the centre of everything we do and to look creatively at how we can meet people’s needs in the...

  • Icnarc Data Co-ordinator

    4 weeks ago

    Taunton, United Kingdom Somerset NHS Foundation Trust Full time

    Are you enthusiastic, skilled, motivated, and digitally literate? We are looking for a Data Coordinator who is passionate about accuracy and detail, to support the national requirements for data mandated in relation to Critical Care. You will be joining a cohesive and dynamic multi-disciplinary team who are engaged with ensuring we deliver outstanding care...

  • Icnarc Data Co-ordinator

    4 weeks ago

    Taunton, United Kingdom Somerset NHS Foundation Trust Full time

    Are you enthusiastic, skilled, motivated, and digitally literate? We are looking for a Data Coordinator who is passionate about accuracy and detail, to support the national requirements for data mandated in relation to Critical Care. You will be joining a cohesive and dynamic multi-disciplinary team who are engaged with ensuring we deliver outstanding care...

  • Health and Wellbeing Coach

    7 days ago

    Taunton, United Kingdom Somerset NHS Foundation Trust Full time

    The post holder will have responsibility for proactively reaching out to, monitoring, and coordinating care for a defined cohort of patients. The post holder will play a critical role in engaging patients and use health coaching techniques to support them to take an active role in their health. The post holder will work with those of low to medium complexity...

  • Senior Business Support Assistant

    4 weeks ago

    Taunton, United Kingdom iWork Recruitment Limited Full time

    Contract to start on 26-02-24 until 30-04-24 with a possible extension. **Job Information** The Statutory SEND Team receives and coordinates requests for Education, Health and Care Needs Assessments (EHCNA) and, produces and maintains Education, Health and Care Plans (EHCP) for children and young people 0-25 years. We’re working to improve the lives of...