Customer Support Agent
5 days ago
**Role**: Claim Support Agent
**Headcount**: 10
**Contracting Authority**: DFE
**Contract Length**: 6 months
**Location**: Hybrid - Need to travel to Manchester for training
**IR35**: Inside
**Pay Rate**: £215 per day
**Essential Skills**:
- Excellent communication and writing skills
- Excellent organisational skills and attention to detail
- The ability to work at pace, often to tight deadlines
- Ability to manage workload and use initiative to prioritise tasks
- Experience of working in a customer service and or user support role
**Desirable skills**:
- Experience of using Zendesk or other Customer Relationship Manager tools to communicate with users.
- Experience of Agile methodology
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