Customer Service Assistant

4 weeks ago


Liverpool, United Kingdom FREIJ WORLD ATTRACTIONS LTD Full time

**CUSTOMER SERVICE ASSISTANT**

**Platform Assistant (CSA - Customer Service Assistant)**

**Role**:
To assist with all duties as requested by the Manager/Wheel Controller to ensure that the wheel operates to agreed procedures, standards and within The Wheel Health and SafetyStandards. To Display a high level of customer service and an in depth understanding of the attraction in which you work in terms of Health and Safety.

Advantage valid first-aid certificate/working at heights/mechanical/electrical certifications or experience

**SUCCESSFUL CANDIDATES WILL HAVE IN-HOUSE TRAINING AND CERTIFICATION**

Understand AND demonstrate the entrance and exit of customers onto and off the Wheel.

Demonstrate and verbally explain the safety and information when loading customers into the gondolas.

How to assist customers into the correct seating space and ensure that all doors on the gondolas are shut/locked correctly.

Understand the importance to be alert and vigilant at all times both in terms of the wheel emergency

Responsibility to keep the platform and surrounding areas CLEAN AT ALL TIMES.

**Job Types**: Full-time, Part-time, Zero hours contract
Contract length: 3 months
Part-time hours: 30 per week

**Salary**: £7.00-£10.00 per hour

**Benefits**:

- Flexitime

Schedule:

- Day shift
- Every weekend
- Flexitime
- Monday to Friday
- Night shift
- Weekend availability

Work Location: In person

Application deadline: 01/04/2023

Flextime



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