Service Leader Level 1

6 months ago

Dumfriesshire, United Kingdom CIC Full time

**What makes Community Integrated Care a great place to work**:
Community Integrated Care is one of the UK’s largest health and social care charities. We work hard to enrich the lives of people with many different care needs. It’s exciting and rewarding work, and we’re full of pride and passion for what we do.

We have strong values and are proud to pioneer new ways of delivering social care to stand out in our sector. In the past two years, we have won or made the shortlist for over 100 national and regional awards

We are also focused on our people. Our Support Workers are dedicated and passionate about going the extra mile for the people we support and in return, we go the extra mile for them by investing in pay, recognition, wellbeing and continued professional and personal development. We will provide you with all the training, support and personal protective equipment you need in your role and will help you develop, should you decide you want to develop your career with us.

**Our Benefits**:

- Comprehensive induction and commitment to ongoing learning and development
- Contributory pension scheme
- Managed by supportive leaders
- There is no uniform - you can wear your own casual clothes
- Access to a free app offering retail discounts, leisure savings and holiday and travel discounts
- Employee of the month award and other recognition schemes
- Free Employee Assistance programme available 24/7 and mental health support through our everymind app
- Financial support options to help in times of hardship
- Recommend a Friend bonus scheme
- We pay for your PVG/DBS check
- Guaranteed and contracted hours
- 28 days holiday (inclusive of bank holidays) - pro-rated for part-time staff
- Good work/life balance
- The opportunity to try new things while supporting people to achieve their goals

**Who you’ll be supporting & more about the role**:
Are you an **experienced frontline worker** seeking a career development **opportunity**?

Do you think you could lead a team to deliver high-quality care and support?

Would you like to be part of a well-established **management team**?

If so, this may be the perfect opportunity for you

As a Service Leader Level 1, you will lead and manage a team of approximately 10 Support Workers to deliver high-quality, person-centred care and support in an independent living setting. The team supports individuals with a range of care and support needs, including learning difficulties, Acquired Brain Injury and complex mental health concerns. The team will support each individual to live the best life possible, to live independently in their own home and to access their local community. Good knowledge and experience of working with this client group and in a supported living setting is essential.

You will lead the team by driving performance, setting the pace and direction within services, promoting a positive and passionate culture, and ensuring that the service is always appropriately and effectively resourced. You will be responsible for the overall leadership, quality assurance, monitoring, regulatory requirements and day to day management of the staff team.

You will report to a more experienced Service Leader within the area who will work closely with you to upskill and develop you in the role.

This role is available to internal applicants as a secondment opportunity for an initial period of 6 months.

**Your values**:
With experience working in complex care within a social or health care setting, you will have an upbeat positive manner as well as having a genuine passion for supporting people to become a part of their local and wider community.

You will also have experience working with people supported who present behaviours that require intensive support planning and management to ensure their safety and quality of life at all times.

In addition, you will be comfortable using basic IT systems that are required within the role - training can be offered to support in this area. You will also hold a professional qualification in Health and Social Care.

Naturally it is important too that you share our company values - We Include; We Deliver; We Aspire; We Respect; We Enable, which are at the heart of everything we do and ensure that we deliver high quality, consistent care and support.

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