Weekend Receptionist

3 weeks ago


Brighton and Hove, United Kingdom Harwoods Group Full time

Harwoods Jaguar Land Rover Brighton are an appointed Jaguar Land Rover new and used car retail operation, with a full service and repair facility. In addition, we have a MOT facility on site. Our exciting and stunning new site in Brighton represents Jaguar and Land Rover across the south east region from Hastings to Heathfield, across to Burgess Hill and Henfield and down to Worthing, with our core area being Lewes and Brighton. We have a team of hard-working, experienced staff, who are dedicated to delivering great customer experiences, with our customer-centric culture evident throughout the business.

JOB PURPOSE

The role of the Weekend Showroom Host/Receptionist is to:

- Ensure customers and visitors receive an immediate welcome
- Ensure all calls, both internal and external are answered and dealt with efficiently within the correct process.

KEY RESPONSIBILITIES
- Ensure reception area is staffed and kept tidy at all times.
- Direct customers towards the seating area and offer refreshments while they are waiting.
- Handle and co-ordinate all calls and visitors, taking full details of the caller's business, paging members of staff as needed.
- Establish and maintain a system to monitor the whereabouts of key staff at all times.
- Keep customer refreshments stocked up at all times.
- Keep customer waiting area clean and tidy and clear of crockery etc at all times; also kitchen area in showroom.
- Correctly process all outgoing post ready for despatch each evening.
- Ensure the safety and security of people, vehicles and property at all times, reporting any known faults or hazards.

PERSON SPECIFICATION

Essential
- Proof of Right to Work in the UK.

Experience

Skills & Knowledge

Essential
- Smart appearance.
- Competency in numeracy, literacy and IT.

Skills for the job

Communication Skills

Friendly Demeanor

Organisational Skills

Smart Appearance

Hours: Saturday 8am - 6pm Sunday 10am - 4pm

**Job Type**: Part-time

Pay: £11.44 per hour

Expected hours: No more than 14 per week

**Benefits**:

- Company pension
- On-site parking
- Referral programme

Schedule:

- Every weekend
- Weekend availability

Work Location: In person

Reference ID: Brighton JLR


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