Regional Client Administrator

5 months ago

London, United Kingdom Inspired Full time

Academy21 is an Inspired Online School and part of the Inspired Education Group. Inspired is a leading global premium schools’ group, offering excellence in kindergarten to Year 13 education to over 80,000 students. Our international network of 0ver 110 schools, across 23 countries on 5 continents, delivers proven best practice from every corner of the globe - to ensure learning is world class.

Using state of the art digital technology, Inspired Schools Online operates two established divisions - Kings InterHigh, a non-selective fee paying online secondary school established in 2005 and Academy21 (A21), our B2B alternative provision for secondary aged students serving other educational providers, schools, local authorities, and other public bodies.

Each week A21 supports over 1000 vulnerable students who, for a variety of reasons, are unable to attend mainstream secondary school. In any year we partner with over 800 schools and many local authority services to help them realise the best possible academic outcomes for young people who may be unable to attend school regularly for a variety of reasons from medical or complex mental health issues to behavioral needs. Academy 21 builds confidence and provides a fresh start for many young people.

**ROLE SUMMARY**:

- The Regional Client Administrator position is within the A21 team and requires the management of client accounts. The role encompasses the day-to-day interaction with client mentors to support them through the student registration enrolment, course set up, timetabling as well as managing the billing process and will require regular remote client contact to conduct performance and account reviews. There is a requirement for occasional face to face work.- Typically, the role will also have some responsibility for the administration and commercial management of a selection of school or local authority accounts, coordinating and processing renewal of sales and new commissions from existing clients. It will also involve supporting the Business Development team in managing the final stages of the sales process and the Teaching team in ensuring students successfully access the provision.- This is a pro-active role that will focus on ensuring that B2B clients receive the best value from their provision to maximize satisfaction, recommendation, client retention, renewals, and in doing so supporting vulnerable young learners to succeed.**KEY RESPONSIBILITIES**:

- Supporting the data enrolment team in processing student enrolments and entering data into our learning management system (LMS).
- Providing ongoing, responsive support to clients and resolving issues throughout the student's enrolment.
- Provide advice and mentoring to clients whilst accessing the service, including troubleshooting and technical queries, and signposting where appropriate.
- Keeping up to date records including a database of clients and pupils.
- Maintaining a detailed summary of the status of all accounts.
- Collaborating with the Sales team to process inbound sales activity and taking responsibility for designated accounts.
- Working collaboratively within the operations team and wider organisation to ensure best practice and effective collaboration.
- Creating and refining systems in conjunction with key members of staff to ensure the efficiency of the department.
- Liaising closely with the Education team to ensure the efficient enrolment of pupils, including the allocation to appropriate classes to best support the young person.
- Advising clients on student placements, costs, educational queries, and timetabling.
- Dealing with all direct concerns or complaints made through the main office number ensuring that the complaints process is followed.
- Attending key account review meetings as required.
- Updates to the company CRM system to inform sales reporting and forecasting.
- Reporting client issues to the operations management team and more widely across the B2B Sales and Education teams and other departments as appropriate.
- Additional duties as required from time to time by the line manager.
- Contribute to sales opportunities and to overall revenue delivery by supporting the business development team.

**THE IDEAL CANDIDATE WILL HAVE**:
- Positive attitude and a team player
- Good time-management skills
- Great interpersonal and communication skills
- Excellent IT skills
- Awareness and understanding of current educational policy and landscape.
- Excellent written and verbal communication skills.
- School and/or student administration
- Highly computer literate, with experience of CRM’s and relational databases.
- High level of attention to detail, data accuracy, highly organised.
- The ability to work independently and remotely and collaboratively with other team members and Inspired Education colleagues where appropriate.
- Specifically, you will have:
- A flexible, energetic approach and the ability to thrive in a business with a fast changing, collaborative, de

  • Regional Administrator

    6 months ago

    London, United Kingdom RCN Full time

    **The role** Regional Administrator RCN London Region HQ, 24.5 hours, permanent Salary range per annum: £28,998 - £32,736 pro rata* + London weighting of £5,094 per annum pro rata There is more to the RCN than you might think. We’re a trade union with a membership of over half a million nurses, midwives, nursing support workers and students. We support...

  • Regional Administration Officer

    3 days ago

    London, Greater London, United Kingdom Royal College of Nursing Full time

    Administration Role in Royal College of NursingWe are seeking an experienced Administration Support Coordinator to join our team at the Royal College of Nursing (RCN) in Leeds. As an Administration Support Coordinator, you will play a vital role in providing administrative support to our members and stakeholders.With a strong focus on customer service, you...

  • Regional Administrator

    6 months ago

    London, United Kingdom Ministry of Justice Full time

    Salary 1 - £20,126 - £24,225 Number of jobs available 1 - 1 Detail of reserve list 1 - 12 Months Region 1 - Wales City/Town 1 - Bridgend, Caerphilly, Cardiff, Carmarthen, Colwyn Bay, Llanelli, Newport, Swansea, Wrexham Building/Site 1 - NPS 25 CONWAY ROAD COLWYN BAY, LL29 7AA, NPS 33 WESTGATE STREET CARDIFF, CF10 1JE, NPS 7A-7B WATER STREET...

  • Regional Administrator

    7 months ago

    London, United Kingdom CCHQ CONSERVATIVE CAMPAIGN HEADQUARTERS Full time

    **Regional Administrator - Southern England** This is an opportunity for someone who wants to be in the heart of the action as we prepare for and enter the next General Election Campaign. This is a role for someone who is meticulous, discreet, fully conversant with Microsoft Office, especially spreadsheets, and who can communicate easily and fluently in...

  • Electrical Project Manager

    1 week ago

    London, Greater London, United Kingdom Regional Recruitment Services Full time

    Job OverviewWe are seeking a highly skilled Electrical Project Manager to join our team in the Yorkshire region. This is an exciting opportunity for a motivated individual to lead electrical projects and work closely with our clients to deliver high-quality results.Key ResponsibilitiesLead electrical projects from conception to completion, ensuring timely...

  • International Benefits Administrator, EMEA Region

    2 weeks ago

    London, Greater London, United Kingdom GB010 Marsh Corporate Services Full time

    Job OverviewWe are seeking a highly skilled International Benefits Administrator to join our team in the EMEA region. In this role, you will be responsible for managing benefits administration across multiple regions, working closely with the Regional Benefits Manager and other stakeholders.

  • Remedial Administrator

    4 weeks ago

    London, Greater London, United Kingdom Trinity Fire & Security Systems Full time

    Job summaryAs a Remedial Administrator at Trinity Fire & Security Systems, you will be an integral part of the regional delivery team, assisting with day-to-day activities and managing the delivery of remedial works. You will be working collaboratively with skilled Remedial Administrators and supported by your line manager to ensure your success within the...

  • Regional Administration Officer, Yorkshire and The

    6 months ago

    London, United Kingdom Ministry of Justice Full time

    Salary 1 - £22,096 - £24,718 Number of jobs available 1 - 1 Detail of reserve list 1 - 12 Months Region 1 - Yorkshire and the Humber City/Town 1 - Dewsbury, Huddersfield Building/Site 1 - HUDDERSFIELD MAGISTRATES HUDDERSFIELD, HD1 2NH, NMS Church House, HD1 1SG, NPS 30 ALBION STREET DEWSBURY, WF13 2AJ Grade 1 - Other Organisation Grade for HMPPS 1 -...

  • Regional Administration Officer, Yorkshire and The

    5 months ago

    London, United Kingdom Ministry of Justice Full time

    Salary - £22,096 - £24,718 Number of jobs available - 1 Detail of reserve list - 12 Months Region - Yorkshire and the Humber City/Town - Barnsley, Rotherham Building/Site - NPS ACORN HOUSE BARNSLEY, S71 1HH, NPS ASHLEY BUSINESS COURT ROTHERHAM, S60 1RU Grade - Other Organisation Grade for HMPPS - NPS Pay Band 2 National Post Type -...

  • Administrative Support Assistant for Regional Stores

    5 days ago

    London, Greater London, United Kingdom Aldi Full time

    Job Overview: Aldi is a leading retailer seeking a highly skilled Administrative Support Assistant for Regional Stores. This role requires strong analytical and communication skills to provide support to regional teams. The ideal candidate will have experience working in administration-based roles and possess advanced Excel skills.Key...

  • Regional Client Partner, Emea

    5 months ago

    London, United Kingdom Meta Full time

    The Regional Client Partner (RCP) role provides an outstanding opportunity to work with the world's largest global multi-channel advertisers and lead partnerships across EMEA. This role will work to drive global commitments with regional relevance, owning the EMEA leadership relationships top down and building bottoms up trusted partnership with key markets....

  • Regional Finance Administrator

    1 month ago

    London, United Kingdom CrossReach Full time

    We are looking for a Regional Finance Administrator – OPS to provide crucial financial support across our regional services. Reporting to the Head of Service in OPS West, you will manage various financial tasks both remotely and on-site, stepping in for local administrators when needed. This role demands a high level of independence, the ability to...

  • Client Administrator

    1 month ago

    London, United Kingdom City Recruitment Associates Full time

    Hybrid - Full time - Based near Bond Street - £26-28k per annum + bonus & benefitsIdeal role for an A Level educated 2nd Jobber with 1 years admin experience within Financial services. SummaryPrestigious Private Wealth Manager are looking to recruit an experienced Client Administrator to work alongside members of the Administration Team to undertake all...

  • Client Administrator

    1 month ago

    London, United Kingdom City Recruitment Associates Full time

    Hybrid - Full time - Based near Bond Street - £26-28k per annum + bonus & benefitsIdeal role for an A Level educated 2nd Jobber with 1 years admin experience within Financial services. SummaryPrestigious Private Wealth Manager are looking to recruit an experienced Client Administrator to work alongside members of the Administration Team to undertake all...

  • Client Administrator

    4 weeks ago

    London, United Kingdom City Recruitment Associates Full time

    Hybrid - Full time - Based near Bond Street - £26-28k per annum + bonus & benefitsIdeal role for an A Level educated 2nd Jobber with 1 years admin experience within Financial services. SummaryPrestigious Private Wealth Manager are looking to recruit an experienced Client Administrator to work alongside members of the Administration Team to undertake all...

  • Client Administrator

    4 weeks ago

    London, United Kingdom City Recruitment Associates Full time €26,000 - €28,000

    Hybrid - Full time - Based near Bond Street - £26-28k per annum + bonus & benefits Ideal role for an A Level educated 2nd Jobber with 1 years admin experience within Financial services. Summary Prestigious Private Wealth Manager are looking to recruit an experienced Client Administrator to work alongside members of the Administration Team to undertake...

  • Client Administrator

    1 month ago

    London, United Kingdom City Recruitment Associates Full time

    Hybrid - Full time - Based near Bond Street - £26-28k per annum + bonus & benefitsIdeal role for an A Level educated 2nd Jobber with 1 years admin experience within Financial services. SummaryPrestigious Private Wealth Manager are looking to recruit an experienced Client Administrator to work alongside members of the Administration Team to undertake all...

  • Client Administrator

    4 weeks ago

    London, United Kingdom City Recruitment Associates Full time

    Job Description Hybrid - Full time - Based near Bond Street - £26-28k per annum + bonus & benefits Ideal role for an A Level educated 2nd Jobber with 1 years admin experience within Financial services. Summary Prestigious Private Wealth Manager are looking to recruit an experienced Client Administrator to work alongside members of the Administration...

  • Regional Administrative Assistant

    6 months ago

    London, United Kingdom Bloomberg Full time

    **What's the role?** **We'll trust you to**: - Perform administrative activities, manage calendars and travel, and take responsibility for helping senior leaders within the region deliver against their priorities. Initiate continuous improvement of -administrative processes and procedures to improve efficiency and effectiveness. - Execute planning for...

  • Client Administrator

    6 months ago

    London, United Kingdom Forsters Full time

    Forsters is a Central London-based law firm which delivers exceptional legal results to its clients who are principally from the real estate and private wealth sectors. Whatever our client's objectives, we take a collaborative approach to find solutions tailored to the client's specific needs. We believe our engaged and friendly manner, combined with the...