Information Assistant

7 days ago

Solihull, United Kingdom Solihull Metropolitan Borough Council Full time

We have an exciting opportunity for an Information Assistant to join our Family Information Service.

Working as part of a busy and dedicated team you will provide a claims processing and payments function for early education funding for children under 5 years old, supporting Solihull schools and childcare providers with daily funding queries.

You will carry out additional tasks within the Family Information Service as required including the administration of the sponsored daycare scheme to book and pay for vulnerable children to attend childcare provision and support the on-going development of the Family Information Service.

To be successful in the role you will be an experienced administrator with strong literacy and numeracy skills. You will pride yourself on providing high levels of customer service, be a good team player, have good attention to detail and will thrive on working to tight deadlines in a busy office environment.

Some knowledge and experience of Early Education Funding and the Family Information Service would be advantageous but is not essential, as full training will be given.

In return, we offer a range of excellent benefits to include:

- Flexible working arrangements.
- Access to our Employee Assistance Programme - a 24 hour independent, free and confidential advice and support service.
- Family and carer friendly policies.
- Access to the Local Government Pension Scheme
- Employee benefits including staff discounts, subsidised travel passes and Cycle 2 Work Scheme.

And working for Solihull means that we can also offer employees a great working environment, together with a range of flexible working options, an extensive wellbeing offer, as well as attractive staff benefits including staff discounts and access to the Local Government pension scheme.

**Job Types**: Full-time, Permanent

**Salary**: £24,702.00-£27,334.00 per year

**Benefits**:

- Additional leave
- Company pension
- Cycle to work scheme
- Employee discount
- Free or subsidised travel
- Health & wellbeing programme
- Sick pay

Schedule:

- Monday to Friday

**Education**:

- A-Level or equivalent (preferred)

**Experience**:

- Customer service: 1 year (preferred)
- Administrative experience: 1 year (preferred)

**Language**:

- English (preferred)

Licence/Certification:

- Driving Licence (preferred)

Ability to Commute:

- Solihull, B91 9ZY (required)

Ability to Relocate:

- Solihull, B91 9ZY: Relocate before starting work (required)

Work Location: Hybrid remote in Solihull, B91 9ZY

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