Securities Services
3 months ago
**JOB DESCRIPTION**
This is an opportunity to join the Fusion Solutions Specialist team, within the Client Success organization, manages client-facing data and analytical products for our Securities Services division and more broadly across our Corporate and Investment Bank, including our recently announced “Fusion by JP Morgan” brand. This is an area of growth and strategic investment.
**Job summary**
As a member of the Data Solutions business you will be delivering the best possible client experience. We are the relationship managers for clients who use our products and provide day-to-day client coverage for commercial datasets and analytics. As part of recent platform growth including the launch of Fusion, the team is responsible for educating clients on new products including via python and jupyter notebooks. We partner heavily with Research, Sales, Trading and Technology to provide the best-in-class data to buy-side clients including, but not limited to, hedge funds and asset managers.
The Client Solutions team acts as an advocate for the client providing feedback to product developers regarding future product requirements including new datasets and functionality. We works closely with our Sales team to acquire new clients and are often involved in providing demos and responding to Requests for Information (RFIs). As part of the broader business, they are accountable for the revenue delivered from our products.
**Job responsibilities**
- Be commercially minded and work with all stakeholders to deliver new business (including clients, Sales and Research)
- Display an efficient work style with attention to detail and a strong sense of urgency
- Build strong and positive relationships with new and existing clients to deliver high levels of client satisfaction and new business
- Be technically minded and competent in providing technical demos to sophisticated clients
- Field incoming queries from clients regardless of context and ensure responses are delivered quickly, accurately and comprehensively
- Understand the Financial Services marketplace to digest and translate client questions including data distribution channels and alternative datasets
**Required qualifications, capabilities, and skills**
- Experience in a Front Office Markets role in an Investment Bank, Asset Manager, Asset Owner or a specialist vendor offering products directly to clients (e.g. a Data or Risk Analytics vendor)
- Ability to communicate clearly and confidently to influence clients in a professional way, making sure all issues and opportunities are promptly and effectively addressed
- Energetic self-starter that takes initiative and has demonstrated effectiveness working independently and in a multi-disciplinary team
- Experience in the latest Enterprise Technologies (e.g. data storage, third-party cloud, analytical techniques) is preferred
- Experience (or willingness to learn) basic coding (particularly python/jupyter)
- Demonstrate a strong understanding of the commercial data landscape and generate ideas for providing best-in-class products
**ABOUT US**
J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
**ABOUT THE TEAM**
The Corporate & Investment Bank is a global leader across investment banking, wholesale payments, markets and securities services. The world’s most important corporations, governments and institutions entrust us with their business in more than 100 countries. We provide strategic advice, raise capital, manage risk and extend liquidity in markets around the world.
The Digital team is dedicated to creating innovative, industry-leading products and experiences that help customers access, share and control their financial data so they can make smart decisions with their money. Teams enable innovation while adhering to the firm’s data sharing principles of security, customer control and convenien
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