Global Security Operations Center Associate

5 months ago


Canary Wharf, United Kingdom JPMorgan Chase & Co Full time

**JOB DESCRIPTION**
Are you passionate about maintaining the awareness related to the events, incidents and crisis that may impact the firm’s people, assets, or operations? Then this role is for you.

As the Global Security Operations Center Associate in the Global Security Operations Center team, you will support the firm wide crisis management structure by convening crisis team meetings, taking meeting notes, and providing written and verbal updates to crisis team members. You will maintain maintain regional situational awareness, gather and communicate information relating to events, incidents and crisis that may impact the firm’s people, assets, or operations.

**Responsibilities**:

- Provides support and situational updates to stakeholders for incidents that may impact the firm’s employees, assets, or operations, including;
- Security incidents
- Protest activity and civil unrest
- Physical and digital infrastructure incidents
- Severe weather conditions
- Natural disasters, such as earthquakes, volcanic eruptions, or floods
- Monitors and administers travel security operations, ensuring all travel to risk destinations is assessed, approved, and provided the required support.
- Supports the physical security teams during events by co-ordination, and dissemination of key information.
- Acts as the first point of contact and provide support for enquiries from across the firm.
- Compiles and sends travel and other analytical reports as scheduled/required

**Required qualifications, capabilities and skills**
- Ability to work in a fast-paced environment and balance multiple workstreams effectively whilst being proactive in communicating risks and issues and developing appropriate solutions.
- Exceptional written communication skills with ability to produce comprehensive reports and briefs at pace
- Excellent communication and customer service skills, confident to present and brief at the highest levels
- Understanding of potential threats posed to an organisation’s people, assets, and operations
- Experience in Incident Management, Security Operations Centres, Crisis Management, or similar function
- Attention to detail and the ability to follow processes and procedures with the aptitude to identify areas of improvement
- Aptitude to pick up new concepts and information quickly with the ability to ask effective questions

**ABOUT US**

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

**ABOUT THE TEAM**

Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we’re setting our businesses, clients, customers and employees up for success.

The Global Security (GS) team protects the firm’s people and assets, ensuring the safety of business operations through the implementation of technology, best-in-class talent and client collaboration. Teams are responsible for developing safety policies and procedures, customer safety, pre-employment screening, fraud investigations and security operations on a global basis.



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