Neighbourhood Officer

1 month ago

Norwich, United Kingdom Saffron Housing Trust Full time

**Full Time - 37½ hours per week (Monday to Friday)**

We have an opportunity for a Neighbourhood Officer to join us on a full time, permanent basis to work as part of a customer focused, collaborative team responsible for the management of the Saffron’s estates, including investigating breaches of tenancy, ensuring that anti-social behaviour is addressed by working in collaboration with external partners, regularly monitoring the Trust’s estates to ensure areas are safe, clean and well maintained.

**Key responsibilities include**:

- To investigate all complaints in respect of neighbour nuisance and anti-social behaviour and take steps to resolve these within the Trust’s policies and procedures.
- To provide a high level tenancy management service within a geographical area, including ensuring tenancy conditions are complied with.
- To attend court to represent the Trust and provide witness statements as required
- Undertake regular Estate inspections to ensure that estates are managed to a high standard, engaging with the Community and leading on Community Improvement Grant projects
- Undertake accompanied viewings, tenancy "sign ups" to properties (including required follow up visits) and ‘end of tenancy’ liaison.

Please see the full list of responsibilities on the Role Profile attached.
- Full, current, valid driving licence.
- Experience of working within Housing or a similar customer focused organisation.
- An understanding of the importance of confidentiality and data protection of business information.
- Possess excellent communication, negotiation and interpersonal skills, with the ability to liaise with various audiences both in writing and verbally.
- Excellent time management skills, including an ability to prioritise workload and meet targets. Able to work as part of a team and also able to work independently without the need of close supervision.
- Possess a high level of accuracy and attention to detail when recording information.

  • Community Engagement Officer

    3 weeks ago

    Norwich, Norfolk, United Kingdom Habinteg Full time

    Position OverviewRole: Neighbourhood Coordinator (Housing Officer)Employment Type: Part-time/PermanentWorking Hours: 16 hours per weekService Areas: Covering regions including Norwich, Thetford, and HovetonLocation: Scheme Office, Norwich NR5 9LL with options for hybrid working arrangements.Travel Requirements: This role involves a combination of remote work...

  • Community Engagement Officer

    3 weeks ago

    Norwich, Norfolk, United Kingdom Habinteg Full time

    Position OverviewRole: Neighbourhood Coordinator (Housing Officer)Employment Type: Part-time/PermanentWeekly Commitment: 16 hoursService Areas: Norwich, Thetford, HovetonWork Location: Scheme Office, with a hybrid working model.Travel Requirements: This role includes a significant amount of remote work; however, the selected candidate must be prepared to...

  • Community Engagement Officer

    3 weeks ago

    Norwich, Norfolk, United Kingdom Habinteg Full time

    Position OverviewRole: Neighbourhood Coordinator (Housing Officer)Employment Type: Part-time / PermanentWorking Hours: 16 hours per weekService Areas: Covering Norwich, Thetford, and HovetonLocation: Scheme Office, with a flexible hybrid working arrangement.Travel Requirements: The successful candidate will engage in a combination of remote and in-person...

  • Community Engagement Officer

    3 weeks ago

    Norwich, Norfolk, United Kingdom Habinteg Full time

    Position OverviewRole: Neighbourhood Coordinator (Housing Officer)Employment Type: Part-time/PermanentWorking Hours: 16 hours per weekService Areas: Norwich, Thetford, HovetonLocation: Scheme Office, Norwich NR5 9LL with options for hybrid working arrangements.Travel Requirements: This role includes a combination of remote work and necessary travel to...

  • Community Engagement Officer

    3 weeks ago

    Norwich, Norfolk, United Kingdom Habinteg Full time

    Position OverviewRole: Neighbourhood Coordinator (Housing Officer)Employment Type: Part-time/PermanentWorking Hours: 16 hours per weekRegions Covered: Norwich, Thetford, HovetonLocation: Scheme Office, Norwich NR5 9LL with Hybrid working options.Travel Requirements: This role includes a component of remote/home working; however, the successful candidate will...

  • Housing Officer

    3 months ago

    Norwich, United Kingdom Places for People Full time

    **So, what are you waiting for? Join a Community that cares about you!** **More about you role** You will be our presence in the neighbourhoods you manage, spending the majority of your time working in our communities, providing an effective and efficient tenancy and estate management service to our customers. With support from the Tenancy Enforcement Team...

  • Community Housing Officer

    2 weeks ago

    Norwich, Norfolk, United Kingdom Habinteg Full time

    Position: Community Housing OfficerType:Part-time/PermanentHours:16 Hours per week (Permanent)Areas:Norwich, Thetford, HovetonBased:Scheme Office, with Hybrid working options.Travel:While there will be opportunities for remote work, the successful candidate must frequently travel to their designated areas and conduct essential compliance inspections. A valid...

  • Neighbourhood Coordinator Norwich

    4 weeks ago

    Norwich, United Kingdom Habinteg Full time

    Position:Neighbourhood Coordinator(Housing Officer)Type:Part time/PermanentHours:16 Hours per week (Permanent)Areas:Norwich, Thetford, HovetonBased:Scheme Office, Norwich NR5 9LL with Hybrid working.Travel:There will be an element of remote/home working for this role, however, the successful candidate will need to travel frequently and have a visible...

  • Community Infrastructure Levy and S106 Officer

    3 months ago

    Norwich, United Kingdom South Norfolk Council Full time

    **Do you have as passion for working with communities to create better places ?** **Role Snapshot**To provide professional advice on all matters relating Community Infrastructure Levy (CIL) and Section 106 Planning Agreements to applicants, developers, parish councils and officers. Do you enjoy working with others, good with numbers and have a drive to...

  • Regional Housing Administrator

    5 hours ago

    Norwich,, Norfolk, United Kingdom Clarion Housing Group Limited Full time

    Salary: £25,349 to £29,253 per annum Location: Reed House, Norwich or March, Beacon HouseHours: 34 hours per week Contract Type: Fixed term contract/secondment until 28th March 2025 We're recruiting for a Regional Housing Administrator to join our team in Norwich or March. You'll be responsible for delivering a highly customer-focused, effective...

  • Electoral Services Manager

    4 months ago

    Norwich, United Kingdom South Norfolk and Broadland District Council Full time

    Do you want to grow your Elections Career in an Organisation that is committed to making a real difference not only to the lives of the people in South Norfolk and Broadland but to the working lives of every individual employed in the One Team? What you could be part of... Working at the Council enables you to be part of an organisation which is proud to...