Head of Customer Service

2 weeks ago


Sheffield, United Kingdom Ovarro Full time

**Do you want to make a real impact on customer experiences?**

Shape the future of customer service with us at Ovarro. We're seeking a passionate Head of Customer Service to lead the charge.

Ovarro is a company with real purpose. Our RTUs and SCADA have underpinned critical infrastructure for over 40 years and our leak detection portfolio is helping to drive towards a global sustainable future. To enable this we need team members who fully live our OneTeam value which is at the heart of everything we do at Ovarro.

**As our leader, you'll**:

- Drive a customer-centric culture, ensuring every interaction exceeds expectations.
- Champion a high-performing team, empowering them to excel and grow.
- Strategize and implement innovative solutions, optimizing efficiency and effectiveness.

**You're a perfect fit if you**:

- Possess a proven track record in leading and motivating customer service teams.
- Thrive in a fast-paced, dynamic environment.
- Are passionate about building meaningful relationships with customers and colleagues.
- Bring a strategic mindset coupled with a hands-on approach.

**Ready to make your mark?**

Join Ovarro and be the mastermind behind exceptional customer experiences. We offer a competitive compensation package, a collaborative work environment, and the chance to make a real difference.

Please note, due to the nature of this position, you will be asked to complete an enhanced background check prior to joining Ovarro.

Ovarro recognise the need for a diverse workforce and we are committed to equal opportunities in employment.

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