Head Service Driver

1 month ago

Sheffield, United Kingdom Glu Recruit Full time

**Ref: 566**

**Role: Head Service Driver**

**Salary: £30,000**

**Located: Sheffield (Office & Field based)**

**Hours:

- 40 hours/Flexibility as required.**

**Benefits**:

- 20 days holidays plus statutory entitlement
- Vehicle and fuel card
- Company pension
- Parking

Our client is look for a Head Service Driver who will be responsible for customer service / leading the driver team, recruitment of new drivers and occasional office work.

**The role**:

- Ensuring all our customers are serviced to Anway washrooms standards - bins being emptied and cleaned, air fresheners programmed to the sites opening hours, correct amount of waste taken away. All paperwork is completed correctly and uniform worn.
- Fleet Management - vehicle checks - booking maintenance, cleaning and repairs - managing van swaps/backup vehicles in the event of breakdowns/holidays etc.
- Procedures - procedures written and updated. All staff trained, and signed for.
- Logistics - Full understanding of the ‘service managers system’, would be beneficial however a good understanding of route planning / logistics is required. Ensuring existing customer details are correct, new customer installs and route planning are placed into service rounds correctly.
- Complaints - Managing existing customer complaints, site visiting and spot checks for quality control.
- Recruitment - interviewing for new recruits, training and planning.

**Data management**:

- Relaying changings via service record cards/CRM system computer skills.

**General Office Duties**:

- Assisting drivers with emptying waste at the station once they finish their rounds (if not busy).
- Maintaining stock level and ordering from the supplies when needed (work with manager).
- Maintain hygiene standards in the yard and ensure the process is followed for our daily yard check.
- Log driver’s hours and days in the diary book.
- Communicate with the Line Manager for any queries, updates, problems etc.
- Adhere to H&S and company policy.

Glu Recruit LTD are an equal opportunities employer and are acting as a recruitment agent in the hiring of this role.

**Job Types**: Full-time, Permanent

**Salary**: £30,000.00 per year

Work Location: In person

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