Accounts Administrator
1 day ago
**Location** - All posts are based in Oldbury. The office is conveniently located within 2 mins walk from the Sandwell and Dudley train station. There is parking space available and office space is fully secured.
**Accounts Administrator (Credit Control) and Accounts Administrator (Billing)**
Medical Expert Witness Alliance (MEWA) LLP provides cost-effective expert witness services for all Medical, Clinical, Non-Clinical and Forensic specialities with input from established independent experts.
We offer an exciting opportunity for you to join a fast-growing organisation to develop your professional experience.
We are looking to recruit two positions
1. **Accounts Administrator (Credit Control)** - The main role would be to provide administrative support for accounts of the company. This would include sending Statement of Accounts, actively chasing payment of invoices, updating the database on a daily basis and dealing with all invoice queries.
2. **Accounts Administrator (Billing)** - The main role would be to prepare all invoices for the company including instructing parties as well as private clients, amending invoices as required as well as checking all incoming invoices from experts.
**Role Description and Key responsibilities**
**Accounts Administrator (Credit Control)**
- To develop an excellent understanding of MEWA processes and policies with credit control
- To develop an excellent understanding of various funding streams and MEWA payment terms and conditions
- To send Statement of Accounts to our customers on twice a week basis
- To update the in-house case management system with updates to invoice chasing, payments received, and payments made
- Liaising with instructing parties to understand their procedures of processing our invoices to ensure timely payment
- To manage mystery payments
- To issue letters for overdue payments and late payment charges such as final warning letters
- To update the in-house case management system with updates to expert’s profiles related to their payment plans and invoice details
- Notifying experts for payments made and instructing parties for payments received
- Be the first point of contact for all credit control queries from clients and internal staff and provide accurate and prompt advice
- Dealing with remittance advice, cheques and banking slips on a daily basis
- Monitor all active cases for invoices and payments to ensure payments have been received in a timely manner
- Liaise with solicitors/ account departments when debt is due
- Administration related to bad debt such as identifying firms in liquidation and any related administration tasks
- Weekly reporting for huge debtors and Monthly reporting for all outstanding and received invoices
- Notify management of credit control disputes/ issues arising
- To cover Accounts Administrator (Credit Control) and Accounts Administrator (Billing) in their absence
- Dealing with firms in liquidation as and when required
- To be able to deal with highly sensitive and confidential information
- To raise the profile of MEWA at all opportunities
- Any other appropriate and reasonable tasks in relation to the employment as agreed with your line manager.
- This list is not exhaustive, and we reserve the right to amend this as per the needs of the service/ organisation
**Accounts Administrator (Billing)**
- To develop an excellent understanding of different kinds of invoices and funding streams
- To develop an excellent understanding of MEWA processes and procedures with invoicing
- To prepare all invoices for MEWA and sending them to instructing parties/ private clients in a timely manner
- To undertake any invoice amendments, as required and re-sending invoices in a timely manner
- To undertake amending invoices for adding late payment charges and final warning letters
- To liaise with instructing parties such as councils to obtain information required to prepare invoices
- To liaise with solicitors/ accounts departments of other organisations to ensure correct invoices are submitted
- To update in-house case management system with updates to invoices
- To check incoming invoices from experts, update the in-house case management system with the incoming invoices
- To undertake reconciliation of expert’s invoices to ensure they are correct
- To be the first point of contact for all billing queries/ invoice queries from clients and internal staff and provide accurate and prompt advice
- To be the first point of contact for all expert invoice queries
- To monitor all active cases to ensure invoices have been sent in a timely manner
- Weekly and monthly reporting of invoicing statistics and any invoices not sent out
- Notify manager regarding invoice disputes/ issues
- To cover Accounts Administrator (Credit Control) in their absence
- To be able to deal with highly sensitive and confidential information
- To raise the profile of MEWA at all opportunities
- Any other appropriate and reasonable tasks in relation
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