Customer Operations Advisor

3 weeks ago


Edinburgh, United Kingdom Blue Arrow Full time

Are you looking for a new role where you can challenge yourself?

Are you looking for a career change?

If the answer is yes to the above, then we might just have exactly what you're looking for

Role: Customer Operations Advisor
Location: Edinburgh City Centre
Division: Pensions

**Salary**: £21,000-24,000 (depending on experience)
Contract: Full time permanent role, Mon-Fri (35 hours a week) 9-5

Whats involved?

You would be the first point of contact for pension & retirement queries for one of the biggest pension companies in the UK, dealing with customers, IFAs and corporate clients.
You'll play a key role in ensuring customers are equipped with all the information they need to make the right decision regarding their pension policies.
No Sales involved within this role, just excellent customer service and giving the customer a pleasant experience.

The sort of person we are looking for:

- Strong PC skills and good attention to detail
- Customer service experience (in person or by phone)
- Passion to deliver a good customer service

**Benefits**:

- Full paid training
- Private Healthcare
- Generous holidays with 38 days per year
- Company Pension
- Extensive selection of flexible benefit options

Applications from retail, hospitality, travel or other customer related backgrounds are welcome

So, if you are looking for a challenging role where you can expand your skill set with a company that will support your career progression, then this could be the perfect job for you. Contact us today.



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